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Chalet Ivy Hirafu

3.5 star property
Ski hotel with free ski shuttle, near Niseko Mountain Resort Grand Hirafu
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Ivy Hirafu

Premium bedding, down duvets, in-room safe, desk
Interior
Flat-screen TV, DVD player
Exterior
Hot springs

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Bar
  • Gym
  • Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Hot springs
  • Free ski shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Flat-screen TV, DVD player

Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
2 bedrooms
  • 71 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Hirafu View

Flat-screen TV, DVD player

Deluxe Onsen Suite - Hirafu View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Onsen Suite - Courtyard

Premium bedding, down duvets, in-room safe, desk

Deluxe Onsen Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite - Courtyard

Flat-screen TV, DVD player

Deluxe Suite - Courtyard

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite - Mt. Yotei View

Flat-screen TV, DVD player

One Bedroom Suite - Mt. Yotei View

Highlights

Balcony
Separate dining area
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room - Village View

Premium bedding, down duvets, in-room safe, desk

Deluxe Room - Village View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Panoramic Penthouse, 4 Bedrooms

Flat-screen TV, DVD player

Panoramic Penthouse, 4 Bedrooms

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
4 bedrooms
Premium bedding
  • 223 sq m
  • Sleeps 8
  • 1 King Bed, 4 Single Beds and 2 Single Futons

View all photos for Superior Room - Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Mt. Yotei View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room - Hirafu View

Premium bedding, down duvets, in-room safe, desk

Superior Room - Hirafu View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Renovated in 2015
Premium bedding
Down duvet
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room - Courtyard

Premium bedding, down duvets, in-room safe, desk

Superior Room - Courtyard

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Suite with Hirafu Mountain View

Premium bedding, down duvets, in-room safe, desk

Grand Deluxe Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite with Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room with Courtyard View

Shower, free toiletries, hair dryer, slippers

Superior Room with Courtyard View

  • Sleeps 2
  • 2 Single Beds

Deluxe Onsen Suite with Courtyard View

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room with Village View

Shower, free toiletries, hair dryer, slippers

Deluxe Room with Village View

  • Sleeps 3
  • 2 Single Beds

Grand Deluxe Onsen Suite with Mt.Yotei View

  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room with Mt. Yotei View

Premium bedding, down duvets, in-room safe, desk

Superior Room with Mt. Yotei View

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room with Hirafu Mountain View

  • Sleeps 3
  • 2 Single Beds

View all photos for One Bedroom Suite with Mt. Yotei View

Shower, free toiletries, hair dryer, slippers

One Bedroom Suite with Mt. Yotei View

  • Sleeps 3
  • 1 King Bed

Deluxe Onsen Double Suite with Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed

Superior Room-Mt. Yotei View

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Onsen Suite With Courtyard View

  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Suite With Courtyard View

  • Sleeps 3
  • 2 Single Beds

Deluxe Onsen Suite With Hirafu Mountain View

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe King Onsen Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Deluxe King Suite With Courtyard View

  • Sleeps 3
  • 1 King Bed

Similar properties

Combined shower/bathtub, free toiletries, hair dryer, slippers

Hilton Niseko Village

Onsen
Airport transfer
Pet-friendly
Free parking
8.4 out of 10, Very good, (844)
The price is AU$610
includes taxes & fees
16 Jan - 17 Jan 2025
Hilton Niseko Village
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About the area

Map
6-32, Niseko Hirafu 1-jo 3-chome, Kutchan, Hokkaido, 044-0080

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Kutchancho Asahigaoka Ski Area - 10 min drive
  • Niseko Annupuri Gondola - 12 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 21 min drive

Getting around

  • New Chitose Airport (CTS) - 118 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 25 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free train station drop-off
  • Free ski shuttle

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

Chalet Ivy Hirafu

Placing you only steps from Niseko Mountain Resort Grand Hirafu, Chalet Ivy Hirafu features a free ski shuttle. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments or aromatherapy. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights. Ski passes, storage, rentals and lessons are also available. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 78 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle during limited hours*
  • Free train station shuttle*

Off-site

  • Area shuttle*
  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Sledging nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski storage

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Wheelchairs available on site

Ski

  • Free ski shuttle
  • Ski passes
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

HirafuZaka – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open daily.
Apres Lounge – This lobby lounge only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 9950.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Chalet Ivy
Chalet Ivy Hotel
Chalet Ivy Hotel Kutchan
Chalet Ivy Kutchan
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Japan/Hokkaido - Kutchan-Cho
Chalet Ivy
Chalet Ivy Hirafu Hotel
Chalet Ivy Hirafu Kutchan
Chalet Ivy Hirafu Hotel Kutchan

Frequently asked questions

Are pets allowed at Chalet Ivy Hirafu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chalet Ivy Hirafu?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Chalet Ivy Hirafu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Chalet Ivy Hirafu?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Chalet Ivy Hirafu and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes hot springs. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Chalet Ivy Hirafu?
Yes, there's an on-site restaurant that offers Japanese cuisine.
Does Chalet Ivy Hirafu have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chalet Ivy Hirafu like?
Chalet Ivy Hirafu is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 10 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Chalet Ivy Hirafu Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good breakfast and excellent location. Shuttles to the ski lifts were abundant and available anytime. Staff and rooms were very good as well. Used ski rental right in the hotel
Jean-Marie, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Good overall services
John Kang Ming, 4-night trip
Verified Expedia guest review

8/10 Very good

Swee kiang, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Very impressive staff services. They go above and beyond and are proactive in being helpful. Hotel amenities are excellent including ski services food and gym. All very friendly.
Diana, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mychall, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff provided exceptional services beyond expectations.
shing, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great service from staff especially the shuttle drivers, room attendants, and front staff. Clean and modern hotel. Great location close to market and food options. Nice breakfast buffet. Would highly recommend.
Jackson, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Isaac Heen Teng, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great Niseko ski hoyel
Great location with super breakfast buffet. Onsite onsen is WONDERFUL. Service from all staff was quick and super efficient, done with a big smile. Moi at the front desk was our all around fixer and really made our stay perfect.
Onsen
Lobby
Front of hotel
Hotel to ski hill at night
Greg, 14-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay, room was large and comfy. Definitely hire the private onsen if you stay here. The shuttle to the ski fields is a bit hit and miss so we had to walk a few times. Buffet breakfast was amazing at this hotel and definitely a good way to start the day before skiing. Dinner at the hotel restaurant was also great as there are limited dining options in the area.
Sarah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect hotel in perfect location
The location is perfect whether you are at Hirafu for skiing or exploring the town. All the staff were very helpful and almost everyone spoke good english. My family had a half board package and food was excellent especially their brealfast. I will definitle go back to this hotel if i have to back in Hirafu. I cannot think of any negative concern because everything was perfect including the room, onsen and facilities. If i have to complain then it would be the price. But then we came in at peak season so all hotels in Hirafu are ridiculously high. Kudos to all the staff and management.
Guanson, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steven Yu Hsiang, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything and everyone were perfect!
Therese Camille, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is small but it has all the things that I needed. The staff are all very friendly and helpful especially Rou Hang. She’s the best :)
C S Teresa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The location is great. The staff were very helpful and accomodating.
MA. MARNA, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room is larger and newer than it looks in photos. Well maintained condition, excellent experience!
ZHUIZHUI, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service & food quality, perfect location to start a ski day
Shiu Tung, 6-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel is conveniently located and the on-site restaurant is good, considering the difficulty in getting reservations outside. The early morning snow clearing noise of the parking lot (5:30 AM) was unappreciated. Considering the price of the hotel, it is poorly managed and service needs more training.
Frank, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This has got to be one of the best hotels in Niseko Hirafu area. The hotel was amazingly comfortable and the staff were extraordinarily accommodating. They helped us celebrate our honeymoon by greeting us with a bottle of champagne, and then four days later, they celebrated my husband’s birthday with another bottle of champagne (unrequested! They just noticed his birthday on his check in information! Amazing attention to detail). The staff was always friendly and willing to help with whatever we needed. The hotel restaurant is delicious and the hotel breakfast buffet (included with our room) has to be the best hotel breakfast we have ever enjoyed. I legitimately woke up excited to go to breakfast each morning, and I’m not typically a big breakfast eater! The accommodations of the hotel were very comfortable. The beds left us with no complaints, the rooms completely black out with the curtains, and the housekeeping keeps everything spotless. The location of the hotel can’t be beat. Literally a one block walk to the ski lift, but the hotel will happily shuttle you as well! As well as all the amazing restaurants in the Hirafu area just being steps away from your door. Also, if you need to rent ski or snowboard gear, I can’t recommend the Ski Concierge at Chalet Ivy highly enough. The fleet of demo gear they have as an option is outstanding. Didn’t feel like rentals!! If and when we visit Niseko Hirafu area again, we will definitely be back at the Chalet Ivy!
Susan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were so helpful. The shuttle service to the slopes made it somewhat lazy! It was only a short walk!!
Verified Expedia guest review

10/10 Exceptional

Was wow-ed the moment I stepped into the property. Small, cozy but tastefully designed. Rooms were of a decent size. Good spread for morning breakfast. Lovely, spotless in-house onsen (although it can feel a bit creepy as most times, I was the only person there. Would have been great if there was soft piped-in music, but I reckon that might not be the Japanese way). The best parts of the property were 1) its staff especially Rou Hang. She was extremely welcoming and helpful. Our stay was made so much more pleasant and comfortable due to her. Thank you Rou Hang!; 2) the complimentary shuttle service. While close to the gondola base, it would have been tough to walk there with all our gear. The hotel also provided a scheduled shuttle service between 5.30pm-9(?)pm to the Kutchan area. This expanded our dinner options greatly as food while plentiful in Hirafu Village, was expensive and likely unavailable if you didn't make reservations months in advance! PS: The hotel is also just a stone's throw away from Tonzanken. Best ramen in Hirafu. But be prepared to wait in line!
Verified Expedia guest review

10/10 Exceptional

It’s amazing. The staffs are extremely helpful and friendly. Breakfast is the best in town!
Peter, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location with nice view. Staff are helpful. Nice breakfast.
Verified Expedia guest review

10/10 Exceptional

Amazing staff
It was amazing. The staff, at the front desk and the restaurant, were extremely helpful.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed two nights at Chalet Ivy Hirafu. We loved it and had an amazing stay. Thank you so much for the great hospitality. It will be our go-to choice when we visit Niseko again. The room was spacious and there were plenty of in-room amenities that are so thoughtful. The onsen was wonderful and clean, especially loved the outdoor onsen. The service was top-notched, all the staff were super helpful and the shuttle service was so convenient to bring guests back and forth the ski area or Kutchan station, it was basically on demand and not limited to a fixed schedule. Breakfast was great too and the wine vending machine was awesome. Thank you!
Grace, 2-night trip with friends
Verified Expedia guest review