Everything “physical” about this hotel was excellent - the staff, the rooms, the food and the condition.
However, the policy of providing rooms, earlier than the stated check in time, for a separate charge per hour left a sour taste for me. I chose not to accept this rip-off deal.
I am disappointed that Mercure have chosen to go down this ‘Ryanair-style” exploitation. A consequence, for me, was I deliberately chose not to spend any additional money in the hotel. I also noted that I was not offered any reductions off my bill for checking out 1 hour before the latest check out time.
It is a shame that such a tacky policy reflects badly on such a nice hotel and great staff.