No.80, Chajiao, Sanxia District, New Taipei City, 237
What's nearby
Sanxia Old Street - 11 min drive
Yingge Ceramics Museum - 14 min drive
Jiaobanshan Park - 19 min drive
Daxi Old Street - 22 min drive
Xiaowulai Sky Walk - 25 min drive
Getting around
Taoyuan International Airport (TPE) - 45 min drive
Taipei (TSA-Songshan) - 68 min drive
Yingge Station - 15 min drive
Rose China Town Station - 24 min drive
Taoyuan Boshan Station - 24 min drive
Area shuttle (surcharge)
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
台灣磚窯雞三峽 - 9 min drive
皇后鎮森林 - 14 min drive
松柏園餃子館 - 8 min drive
荒郊野外土雞城 - 7 min walk
白雞滷味小舖 - 15 min drive
About this property
The Great Roots Forestry SPA Resort
Located in the entertainment district, The Great Roots Forestry SPA Resort is a great choice for a stay in New Taipei City. You can visit the spa to be pampered with massages, body treatments or aromatherapy, and Crown Prince Restaurant, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 coffee shops/cafes, a fitness centre and a seasonal outdoor pool. Fellow travellers say good things about the overall property condition.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
200 units
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Train station shuttle*
Off-site
Area shuttle within 30.6 kilometres*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
2 restaurants
2 coffee shops
Barbecue grills
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Local/corner shop
Children's menu
What to do
Ecotours
Hot springs
Pool table
Working away
Business centre
Meeting rooms
Computer station
Conference space (4510 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2000
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Seasonal outdoor pool
Arcade/games room
Full-service spa
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path to lift
Wheelchairs available on site
Doorbell and phone notifications
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Spring water bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.
Public bath/onsen services include an outdoor mineral hot spring (onsen). The ryokan bathing area is open from 8:00 AM to 11:00 PM. There are hot springs on site.
Dining
Crown Prince Restaurant – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Liyan Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Great Roots Cafe – This café only serves light fare. Open daily.
Scenic Café – This coffee shop serves lunch, dinner and light fare. Open selected days.
Fees & policies
Optional extras
Local area shuttle service is offered for an extra charge
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 11 September to 30 August:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Children under 5 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Also known as
Great Roots Forestry SPA
Great Roots Forestry SPA New Taipei City
Great Roots Forestry SPA Resort
Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry Spa
The Great Roots Forestry SPA Resort Resort
The Great Roots Forestry SPA Resort New Taipei City
The Great Roots Forestry SPA Resort Resort New Taipei City
Frequently asked questions
Does The Great Roots Forestry SPA Resort offer free cancellation for a full refund?
Yes, The Great Roots Forestry SPA Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Great Roots Forestry SPA Resort?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Great Roots Forestry SPA Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Great Roots Forestry SPA Resort?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Great Roots Forestry SPA Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at The Great Roots Forestry SPA Resort and nearby?
On-site recreation at The Great Roots Forestry SPA Resort includes ecotours and hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a fitness centre. The Great Roots Forestry SPA Resort also has an arcade and a garden.
Are there restaurants at or near The Great Roots Forestry SPA Resort?
Yes, there are 2 on-site restaurants, featuring Fusion cuisine.
Does The Great Roots Forestry SPA Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
The Great Roots Forestry SPA Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
18 Nov 2024
Relax in the Nature
A good place to spend time in the nature. 1-2 Nights stay would be good to enjoy the hot spring pools and massage.
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 June 2024
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2023
WEIYING
WEIYING, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2023
Nice people and nice service
yuru
yuru, 2-night trip
Verified Orbitz guest review
6/10 Good
28 June 2023
Inan
Inan, 1-night trip
Verified Expedia guest review
8/10 Very good
24 Dec 2022
Very good for young people, not so friendly for elderly people as too much climbing.
Chiu
Verified Expedia guest review
8/10 Very good
21 Nov 2022
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jan 2022
Outdated room but offer many outdoor fun.
As a hotel guest, the outdoor hot spring pools and access to the forest park for free. Our room was outdated, poorly lit had, and the air conditioner was not working properly. It overlooked the hotel pool which was filled with fallen leaves and moss.
The breakfast is located at another building (we had to walk over in the cold and rain) and the breakfast was mediocre. We had dinner at the Chinese restaurant located at B1, the service was good and the food was pretty good. Overall I give this resort B-.
Ming
Ming, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2021
Beautiful surroundings, friendly staff, hot springs were amazing, restaurant was good but not excellent but overall a fantastic experience. Will definitely go again
Verified traveller
2-night family trip
Verified Expedia guest review
8/10 Very good
29 Oct 2020
Fong-Ping
Fong-Ping, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Aug 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
2 July 2019
Hotel catering needs to improve
The room and stay was fantastic! The kids love the pool and hot spring. Beside, the food from the hotel was very limited since there’s not much choices outside the hotel. There would be much enjoyable if the hotel catering improve dearly.
Yin Ting Premy
Yin Ting Premy, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 June 2019
Verified traveller
3-night trip
Verified Expedia guest review
4/10 Fair
13 Jan 2019
unprofessional
thur couldn’t find our booking record, showed them my confirmation email and still couldn’t find it. Gave us the wrong room type (i booked the room with mountain view but ended up getting a room with the view of the parking lot.)
Anny
Anny, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2018
Nice grounds, needs better breakfast/softer beds
The beds are very hard, but bedding is very clean. There is no in room hot spring tub, which was disappointing. Breakfast is not great, both for the variety and quality. Since it’s in the wooded area, there is no other option for breakfast.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2018
Excellent stay
Very comfortable place to stay for getaway!
PING-YING
PING-YING, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2017
Verified traveller
Verified Hotels.com guest review
4/10 Fair
25 Nov 2017
Transport and language are problems.
I had a problem even before I arrived - arranging for the transport. Email is in chinese. The shuttle was delayed by 30mins when the other passenger arrived late.
At check in, I was shocked when the staff tells me I do not have a return ride and that I must either get a cab, or go to some local area that I haven't even heard of. They even tried to demonstrate loudly that it was my fault for not stating I needed a return shuttle, although that to me was implicit. The rudeness of the second staff who came over to help the original trainee got to me. And in the end she did arrange it for me, but while sounding like she was in a fight. She basically forced me to leave at 1130 instead of the 1230 as stated on their website.
The resort is widely spaced and the initial orientation by the trainee was full of mistakes (wrong timings and prices) and hard to understand. The brochures and maps are in chinese. Another lady who speaks some english came over and kind of saved the day...she was the only friendly face there amongst one clueless trainee and a staff with a rude tone.
Room - basic amenities. Given room at the lift which was noisy. Far distance from hot spring. The duvet/blanket was smelly, which was changed by a staff. Room also had a lingering smell when we first entered, and we aired it for a couple of hours.
Limited food choices.
I will not recommend non locals to consider this place.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2017
Clean & comfortable, good experience of hot springs!
The hiking trial is also great.
Padie
Padie, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
16 June 2017
Great trip
It would be better if not for the rain. Will go again in Feb next year to go for the hiking and also to view the sakura.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
15 May 2017
Great facility but should have your own car
The facility is great and the staff is wonderful. However, you should have a car there; since public transportation is not readily available. The restaurant on premise is excellent but the few restaurant around is just so so. Good for a one to two day trip, because we did not have a car.
Keith
Verified Hotels.com guest review
8/10 Very good
25 Dec 2016
Nice Hotel for Retreat
Nice hot spring and facilities prepared and maintained by the hotel.
A great place for a rest. Yet, do cost certain money and public transportation to the city is really not very convenience. It takes time and effort, particularly after the evening.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
4 Dec 2016
It is not only a resort but also an open tourism spot, so it is more recommended to visit during weekday than weekend. Also it takes a lot of groups by providing BBQ space/ equipment as well as team building area. It could be a bit crowded and noisy during holidays.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
12 Sept 2016
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
29 Dec 2015
More than I expected
This resort was better than I expected. Although a little pricey, the facilities were great, including indoor and outdoor saunas, 2 restaurants, shops and walking trails.
Breakfast was very good, and included a large selection of Asian and Western dishes. Parking is available on-premises quite close to the room. The Wi-Fi coverage was good, and the room was very clean. We had dinner at each of the restaurants (one Chinese and one Western), it was very satisfying and not overly expensive. The menus were in English.
The resort is located quite close to the Xiawulai nature reserve and the Chiang Kai-Shek mausoleum, both of which are about 15 minutes away by car (not sure about public transport). Otherwise there is not much else to do in the immediate area.
Overall we had a very pleasant stay and will be back again if we are in the area.