Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Vientiane, Vientiane Prefecture, Laos
1 room, 2 adults

Crowne Plaza Vientiane

5-star5 stars
Samsenthai Road Chanthabouly District, Vientiane, 01000, Laos

Luxury hotel with spa, near Wat Si Saket
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • The staff were exceptional the facilities fantastic and we were very comfortable hereJan. 24, 2020
  • Lots of great small touches. Staff always went above and beyond.Jan. 20, 2020

Crowne Plaza Vientiane

from A$125
  • Business Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View (Mekong View)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Club Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 2 Single Beds, View (Mekong View)
  • Executive Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking

What’s around Crowne Plaza Vientiane

Landmarks

  • Heart of Vientiane
  • Wat Si Saket - 22 min walk
  • Talat Sao - 30 min walk
  • Patuxay - 35 min walk
  • Chao Fa Ngum Statue - 4 min walk
  • Ban Anou Night Market - 14 min walk
  • Laos National Stadium - 16 min walk
  • Lao National Museum - 18 min walk

Getting around

  • Wattay Intl. Airport (VTE) - 8 min drive
  • Nong Khai Na Tha Station - 33 min drive
  • Nong Khai Station - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sunloungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 8439
  • Conference space size (meters) - 784
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 2017
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Lao
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.

3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.

The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.

Crowne Plaza Vientiane’s small print

Also known as

  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Hotel
  • Crowne Plaza Vientiane Vientiane
  • Crowne Plaza Vientiane Hotel Vientiane

Policies

  • Pool access available from 7:00 AM to 9:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Full breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)

    Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crowne Plaza Vientiane

    • Does Crowne Plaza Vientiane offer free cancellation for a full refund?
      Yes, Crowne Plaza Vientiane does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Crowne Plaza Vientiane currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Crowne Plaza Vientiane?
      Yes, there's free self and valet parking.
    • Is there a pool at Crowne Plaza Vientiane?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
    • Are pets allowed at Crowne Plaza Vientiane?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Crowne Plaza Vientiane?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Crowne Plaza Vientiane?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Crowne Plaza Vientiane?
      Yes, an airport shuttle is available. The charge is USD 20 per room one-way.

    Recent reviews

    Exceptional 9.4 From 291 reviews

    Very good 8.0
    Not Really 5 Star But Good Enough
    We ended up booking here because of a bad experience resulting in us checking out early from a nearby hotel. Service was a little too fussy at times (clearing of plates when still eating is irritating) but overall I was happy here. TV channels in English were limited and the TV system kept freezing/rebuffering. There was an issue with the hot water not being hit enough for a bath but I managed to resolve this. Restaurant was awesome.
    AARON, au2 night trip
    Exceptional 10.0
    Great Stay
    Friendly staff, great location, great food. Pleasure to stay there
    Peter, au4 night trip
    Very good 8.0
    Toilet ventilation badly needed
    Rooms are ok only downside side is that there’s no ventilation fan in toilets. Not a smart design. Upside best breakfast in Vientiane.
    Sanong, au2 night business trip
    Very good 8.0
    Lovely hotel
    The hotel is lovely. Only minor complaint was that the restaurant service could do with a little polishing. Staff were overly keen to serve us asking us many times what we wanted to order when we had asked for 10mins to enjoy a drink first. However, the food was lovely. We ate in both restaurants enjoying succulent lamb one night and beautiful currries the next. Breakfast was superb. Amazing choice from pastries, waffles, pancakes and eggs cooked to your liking to breakfast curry. Fresh juice, coffee and tea also on offer. The room was very comfortable with a large bed, sofa, satellite TV and en-suite bath and shower facilities. Our room had a view to the infinity pool below and the Mekong in the distance. I would not hesitate to stay here again in future if I return to Vientiane. I would happily recommend this hotel to others.
    catriona, au2 night romance trip
    Exceptional 10.0
    One of the Best in IHG!
    Brilliant hotel, one of the best and newest IHG properties I have stayed in recently. Buffet is superb!! Miso and Pho like soup + Fresh Orange juice . Gym and pool are also if the highest quality and standards. ONLY downside is they don’t have a licence to change currency at the hotel and the cars they order charge a premium, regardless of distance.
    Andres, au1 night business trip
    Exceptional 10.0
    A wonderful oasis in Vientiane, highly recommend!
    au1 night business trip
    Exceptional 10.0
    Excellent stay
    Excellent hotel. The facility is attractive, the rooms are comfortable, and the service is top-notch. The spa, gym, and pool are also very good. If I find myself in Vientiane again, I'll gladly return to the Crowne Plaza.
    Karim, th3 night business trip
    Very good 8.0
    Overall a nice hotel
    Great hotel with great amenities. The only thing I didn’t like was the amount of mosquitoes that were is the lobby area near the bar and restaurant. It was so bad that the hotel staff gave me mosquito repellent to spray on while I was eating. Also, the shower in the bathroom could use a deep cleaning as mold was starting to form in the cracks.
    us2 night business trip
    Exceptional 10.0
    Wonderful stay at the Crown Plaza
    This is a very good hotel from check in to checkout. The staff is very nice. The room is very clean and well organized. The food at the restaurant is good and the breakfast amazing.Their cakes are delicious.
    Edgard, ca2 night trip
    Exceptional 10.0
    Luxury all the way
    Good size rooms with everything you need for a comfortable stay staff very polite. Breakfast the best choice of any hotel in loas this is the only place to stay for 5 star luxury experience.
    Laura, gb1 night trip

    Crowne Plaza Vientiane

    Is the description of this property not correct? Tell us