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Hotel Florencia

3.0 star property
Mountain hotel with outdoor pool, near Galerías Querétaro Shopping Center

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Photo gallery for Hotel Florencia

Living area - Hotel Florencia (Querétaro)
Daily buffet breakfast (MXN 200 per person) - Hotel Florencia (Querétaro)
Living area - Hotel Florencia (Querétaro)
Desk, free WiFi, bed sheets - Hotel Florencia (Querétaro)
Living area - Hotel Florencia (Querétaro)
Surrounded by Querétaro's vibrant energy, Hotel Florencia offers a tranquil retreat with full breakfast and lush garden views. Unwind at the outdoor pool, explore nearby Plaza Santa Maria Bullring or simply stay connected with in-room WiFi.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Free self-parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
Desk
  • 26 sq m
  • Sleeps 6
  • 3 Double Beds

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About the area

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • Querétaro General Hospital - 5 min walk - 0.5 km
  • HILVANA Shoe & Fashion Outlet - 9 min walk - 0.8 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 17 min walk - 1.5 km
  • Autonomous University of Querétaro - 4 min drive - 5.0 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Tacos Don Héctor - ‬3 min walk
  • ‪El 9 Restaurante Lounge Yucateco - ‬2 min walk
  • ‪Desayunos y Comidas La Hacienda - ‬2 min walk

About this property

Hotel Florencia

When you stay at Hotel Florencia, you'll be within a 10-minute drive of Aqueduct of Santiago de Querétaro. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 73 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 140 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia offer free cancellation for a full refund?

Yes, Hotel Florencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Florencia?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Florencia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Florencia?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Florencia?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Florencia and nearby?

Hotel Florencia has an outdoor pool and a garden.

Are there restaurants at or near Hotel Florencia?

Yes, there's an on-site restaurant.

What's the area around Hotel Florencia like?

Hotel Florencia is a short 18-minute walk from Galerías Querétaro Shopping Center and 7 minutes' walk from Querétaro General Hospital.

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Reviews

Hotel Florencia Reviews

6.8

Good

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.8

Eco-friendliness

6.4

Property conditions & facilities

Popular mentions

Water
Shower
Room

Reviews

2/10 Poor

False advertising, so hot in the room
Angelica, 2-night trip

8/10 Very good

All good
Neil, 1-night trip

6/10 Good

They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Laura, 2-night trip

6/10 Good

0
Prof., 1-night trip

4/10 Fair

There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Araceli, 1-night trip

6/10 Good

I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Manuel, 1-night trip

10/10 Exceptional

Todo muy bien
Armando, 3-night trip

8/10 Very good

Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Enrique, 3-night trip

10/10 Exceptional

La habitación de muy buen tamaño, buen higiene y el personal es amable.
Fernanda, 1-night trip

8/10 Very good

Falta mantenimiento y limpieza a detalle
Jose Salvador, 1-night trip

6/10 Good

Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Erick, 1-night trip

6/10 Good

El agua para bañar estaba de fría a media tibia…
MANELY, 1-night trip

8/10 Very good

Todo bien
Guillermo, 1-night trip

8/10 Very good

Habia mucho ruido abajo..se oia hasta el 3er piso
Laura, 1-night trip

2/10 Poor

Agua fría en las habitaciones, La llave hay que programar cada noche, comida fría, me dejaron las sábanas para que yo las pusiera
Jesus, 2-night trip

8/10 Very good

Cerca de jardines de la hacienda, zona de hospitales, bares y restaurantes bonitos, medianamente cerca del centro
Beatriz, 1-night trip

10/10 Exceptional

Me gustó la habitación, tiene un ventanal muy grande y da una perspectiva excelente de cierta parte de QRO.
J ARMANDO, 2-night trip

10/10 Exceptional

La habitación es amplia Falta servicio de restaurante por la tarde y noche
J ARMANDO, 2-night trip

10/10 Exceptional

La tina del baño no la pude llenar el agua se Hiba
Ernesto, 1-night trip

10/10 Exceptional

Cómoda la habitación
marco, 1-night trip

8/10 Very good

Un hotel grande, habitaciones amplias, el baño con tina para un baño relajante, la ubicación nos parecio genial hay un parque muy cerquita, lugares para comer a la vuelta, estacionamiento propio del hotel. Lo que podemos ver como observaciones son que la habitación donde estuvimos el control del aire acondicionado no servia o mejor dicho no tenia los botones para accionarlo, el agua en baño salia tibia y de repente casi fría nunca salio caliente.
Diana, 1-night trip

4/10 Fair

La limpieza horrible, huele a ratón muerto.
Esteban, 2-night trip

4/10 Fair

El hotel es bonito pero viejo, me todo una habitación llena de moscos, no pude dormir por estar matándolos y cuidando que no le picarán a mi bebé, aún así terminamos todos picados.
Angelica Celene, 1-night trip

10/10 Exceptional

Excelente atención del personal
Jesús, 3-night trip

8/10 Very good

A mí y a mi familia, nos gustó mucho, salimos muy contentos con todo el servicio prestado
Juan Carlos, 2-night trip