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Hotel Florencia

3.0 star property
Mountain hotel with outdoor pool, near Galerías Querétaro Shopping Center

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Surrounded by Querétaro's vibrant energy, Hotel Florencia offers a tranquil retreat with full breakfast and lush garden views. Unwind at the outdoor pool, explore nearby Plaza Santa Maria Bullring or simply stay connected with in-room WiFi.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Free self-parking

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Desk, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 26 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 1,592 reviews
The price is AU$128
includes taxes & fees
1 June - 2 June
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About the area

Map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180

What's nearby

  • HILVANA Shoe & Fashion Outlet - 10 min walk - 0.9 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 19 min walk - 1.6 km
  • Acueducto & Mirador - 7 min drive - 2.3 km
  • Aqueduct of Santiago de Querétaro - 13 min drive - 5.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 40 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪Los Dogos Querétaro - ‬2 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Hamburguesas El Galan - ‬2 min walk
  • ‪El 9 Restaurante Lounge Yucateco - ‬2 min walk

About this property

Hotel Florencia

Hotel Florencia puts you a short five-minute drive from Plaza Santa Maria Bullring and Galerías Querétaro Shopping Center. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights.

At a glance

DONE

Hotel size

    • 73 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 200 for adults and MXN 140 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Florencia Queretaro

Hotel Florencia

Hotel Florencia Queretaro

Hotel Florencia Hotel

Hotel Florencia Querétaro

Hotel Florencia Hotel Querétaro

Frequently asked questions

Does Hotel Florencia offer free cancellation for a full refund?

Yes, Hotel Florencia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Florencia?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Florencia?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Florencia?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Florencia?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Florencia and nearby?

Hotel Florencia has an outdoor pool and a garden.

Are there restaurants at or near Hotel Florencia?

Yes, there's an on-site restaurant.

What's the area around Hotel Florencia like?

Hotel Florencia is a short 18-minute walk from Galerías Querétaro Shopping Center and 7 minutes' walk from Querétaro General Hospital.

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Reviews

Hotel Florencia Reviews

6.8

Good

6.8

Cleanliness

8.0

Location

7.0

Staff & service

6.4

Property conditions & facilities

Popular mentions

Water
Shower
Room

Reviews

Verified

2/10 Poor

False advertising, so hot in the room
Angelica, 2-night trip
Verified

8/10 Very good

All good
Neil, 1-night trip
Verified

6/10 Good

They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Laura, 2-night trip
Verified

6/10 Good

0
Prof., 1-night trip
Verified

4/10 Fair

There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Araceli, 1-night trip
Verified

6/10 Good

I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Manuel, 1-night trip
Verified

6/10 Good

El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Guadalupe, 1-night trip
Verified

8/10 Very good

El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Karina, 5-night trip
Verified

6/10 Good

El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Lucrecia Ceja, 5-night trip
Verified

10/10 Exceptional

Todo muy bien
Armando, 3-night trip
Verified

2/10 Poor

La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Enrique Arturo, 1-night trip
Verified

8/10 Very good

Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Enrique, 3-night trip
Verified

4/10 Fair

Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
BEATRIZ, 2-night trip
Verified

6/10 Good

Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Sonia, 2-night trip
Verified

10/10 Exceptional

La habitación de muy buen tamaño, buen higiene y el personal es amable.
Fernanda, 1-night trip
Verified

2/10 Poor

NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Ameli, 2-night trip
Verified

4/10 Fair

La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
LUIS EDWAR, 2-night trip
Verified

8/10 Very good

Falta mantenimiento y limpieza a detalle
Jose Salvador, 1-night trip
Verified

6/10 Good

Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Erick, 1-night trip
Verified

6/10 Good

El agua para bañar estaba de fría a media tibia…
MANELY, 1-night trip
Verified

8/10 Very good

Jamás me salió agua caliente en la regadera
mario, 2-night trip
Verified

8/10 Very good

Todo bien
Guillermo, 1-night trip
Verified

6/10 Good

Si
Carlos, 1-night trip
Verified

10/10 Exceptional

Bonito y muy agradable
Lidia, 1-night trip
Verified

8/10 Very good

El hotel se siente como para personas maduras, no se me hizo muy limpio la verdad, en los sillones a los lados había pelos se veía que no limpian bien.
Vania, 1-night trip