Tru By Hilton Mexico City Airport

Hotel with 24-hour fitness, near Autódromo Hermanos Rodríguez

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Located just 1.2 mi (1.9 km) from the airport, Tru By Hilton Mexico City Airport offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily. Also, Autódromo Hermanos Rodríguez and Zócalo are within a short drive. The property is only a short walk to public transportation: Boulevard Puerto Aereo Station is 3 minutes and Hangaras Station is 11 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
The current price is AU$156
includes taxes & fees
17 Nov - 18 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Room, 2 Double Beds

9.6 out of 10
Exceptional
(41 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Roll-in Shower (Mobility & Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Boulevard Puerto Aereo 75, Mexico City, Mexico City, 15710

What's nearby

  • Escuela de Aviacion México - 14 min walk - 1.2 km
  • Autódromo Hermanos Rodríguez - 5 min drive - 2.7 km
  • Magdalena Mixhuca Sports City - 5 min drive - 2.7 km
  • GNP Seguros Stadium - 6 min drive - 2.3 km
  • Encuentro Oceanía Shopping Center - 7 min drive - 3.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 2 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 86 min drive
  • Mexico City Fortuna Station - 14 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • San Rafael Station - 23 min drive
  • Boulevard Puerto Aereo Station - 3 min walk
  • Hangaras Station - 11 min walk
  • Balbuena Station - 13 min walk
  • Free airport shuttle

Restaurants

  • ‪Restaurante Aurora - ‬4 min walk
  • ‪La Esperanza - ‬6 min walk
  • ‪Starbucks Blvd Puerto Aéreo - ‬4 min walk
  • ‪Tacos plus - ‬4 min walk
  • ‪Burger King - ‬3 min walk

About this property

Tru By Hilton Mexico City Airport

  • Located just 1.2 mi (1.9 km) from the airport, Tru By Hilton Mexico City Airport offers a free shuttle (available 24 hours). Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily. Also, Autódromo Hermanos Rodríguez and Zócalo are within a short drive. The property is only a short walk to public transportation: Boulevard Puerto Aereo Station is 3 minutes and Hangaras Station is 11 minutes.

At a glance

Hotel size

    • 116 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests must transfer to the property via airport shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms

Parking

    • On-site parking only available on request
    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible van parking on site
    • On-site parking is limited

Transfers

    • Free airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
    • No alcohol served on site

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Reviews

Tru By Hilton Mexico City Airport Reviews

9.0

Wonderful

9.8

Cleanliness

9.0

Amenities

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of choices and excellent service. (43 reviews)
  • The airport shuttle service was very reliable and convenient, running on a regular schedule and providing efficient transportation to and from the airport. (57 reviews)
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Reviews

Verified review

10/10 Exceptional

The room was very clean and the breakfast was very good. The staff were very helpful and friendly.
Verified review

10/10 Exceptional

Worth the price. Spotless ;)
Verified review

10/10 Exceptional

Great value and convenient. Shuttle from an to airport worked awesome. Surroudings looks pretty shady so be aware if you take a walk.
Verified review

10/10 Exceptional

Excellent for a quick stay. It's proximity to the airport is ideal and the shuttle services was s great added bonus.
Verified review

10/10 Exceptional

Very comfortable stay. Bed and pillows were super soft. Staff was friendly. Delicious breakfast.
Verified review

10/10 Exceptional

Delicious breakfast, the staff is attentive, nice and helpful.
Verified review

10/10 Exceptional

Clean room and perfect for our layover
Verified review

10/10 Exceptional

Good everything, breakfasts wonderful!!!
Verified review

10/10 Exceptional

Close to the airport, very clean and cozy
Verified review

10/10 Exceptional

Location was great, near the airport. Breakfast was fantastic, and a noon checkout is great too. Went with 11 of us, got three rooms. We all had fun in the city and enjoyed the stay.
Verified review

10/10 Exceptional

Staff was really helpful and kind at every turn. The rooms were clean and had the basic necessities. Breakfast was good and we loved the fact that it doesn’t end too early. We are planning to stay here again (:
Verified review

8/10 Very good

The room is extremely tiny, not adequate for our family, the rate was ok and the amenities balanced it all, the staff was really nice and accommodating as well.
Verified review

10/10 Exceptional

Fantastic experience! I had a wonderful stay here. The staff made me feel welcome right away, and my room was exceptionally clean and comfortable. Having breakfast available on-site was a great perk, and the airport shuttle service made travel day completely effortless. Big thanks to the team for a great stay!
Verified review

10/10 Exceptional

The hotel has a great location close to the airport. The shuttle service is very helpful and reliable. Great option to rest if you have a long layover. I definitely will come back.b
Verified review

10/10 Exceptional

The hotel was always clean, quiet, and a respectful place. The employees, the staff and every one was so kind and helpful honestly would stay here again for sure! Thank you guys for making me and my family feel comfortable! This place is the best
Verified review

10/10 Exceptional

They were very polite and over extended themselves to make me feel at home.
Verified review

10/10 Exceptional

Wonderful hotel close to the airport free shuttle service every hour. Decent breakfast and very nice room modern amenities we asked for late check out but we had to pay after 1 pm
Verified review

10/10 Exceptional

The hotel was perfect for the time my family and I stayed for. The ladies in the lobby were super helpful and friendly making check in easy and smooth. We scheduled the shuttle and our driver, Jaime, was the best. Overall a great experience!
Verified review

10/10 Exceptional

The night time front desk employee was very helpful -check in for 15 people was easy and quick. I called the morning of flight and was told a shuttle would arrive at 1:00 am it did not and I had to call again and then he arrived 20 minutes after 1:00. Your process needs to be improved
Verified review

4/10 Fair

For the price, some would expect better service, Rooms are ok, but lack of drinking water as a welcoming gesture. (they want us to pay for it) Breakfast was tasteless, not many choices, no fruit, coffee was not even strong, they expect us to drink coffee on a paper cup that leaks after 5 minutes. Airport Shuttle was ok.
Verified review

8/10 Very good

"Efficiency" room had all we needed for just one night before a flight. The room is super cozy, so I would not want to stay with a family more than one night. The hotel is brand new, so of course everything is nice and clean. Just an FYI that the property is directly beneath the flight path, so bring earplugs if you are a light sleeper. We missed breakfast because it starts at 6:00 am, and that was our shuttle time. Be sure to schedule the airport shuttle the night before, or you may not have a seat!
Verified review

8/10 Very good

The hotel was well managed and the staff super helpful and friendly. I arrived at the hotel and was checked in and in my room within 10 minutes, including parking my vehicle. The location was a little confusing but once there easy I had no issues. The distance from the airport was about 5 minutes - and depending on the time of day is the amount of traffic that you will find. I would definitely recommend to anyone who is looking for a location near the airport for a quick night or two. I cannot attest to staying longer as I was only there the one night. Again, the staff was super friendly and helpful and they do provide airport transfers if you are not renting a vehicle or driving in.
Verified review

6/10 Good

On the positive side, the property is fairly new, so the rooms are in good condition. But the airport shuttle, which the description says can be arranged beyond the scheduled runs, I was told was completely full during the night hours (I had a very late flight arrival), which is very hard to believe (it would mean 8 passengers landing every hour of the night; a far more credible explanation is that it does not run throughout the night as promised). So, I had to book my own taxi, at my own expense. The state of cleanliness left much to be desired, which hair messes in several places in my room. The room was noisy, as it faced the front of the property. Overall, I would not stay here again.
Verified review

4/10 Fair

The property is modern, clean, and well-maintained. Unfortunately, our experience was very disappointing. One of the main reasons we chose this hotel was the complimentary airport shuttle service, but no shuttle ever arrived. We tried calling the hotel for over an hour and a half with no answer, and had to called U.S customer service and they were also unable to reach anyone. When we finally arrived, we explained the situation to the front desk manager Ms. Garcia but she showed no concern and no willingness to help or resolve the issue. Because of the delay, we lost valuable time, had to pay for an Uber, and cancel our dinner plans. While the hotel itself is new and clean, the lack of customer service from the front desk manager left us with a very negative impression. Me llevo una mala impresión por parte de la gerente Ms. García fue indiferente y no ofreció ninguna solución ni interés en solucionar el problema Gracias
Verified review

10/10 Exceptional

Staff was amazing.