The restaurant and cleaning staff are nice. However, I have been traveling for years as part from my job, the worst receptionists I've ever dealt with are in this hotel, they are absolutely helpless & slackers, it's not a language barrier, they just don't want to do the simplest jobs, and if you dare to ask them politely, they don't hesitate to roll their eyes and huff & buff! It wasn't one time, many times until I was intimidated to speak to them or even make eye contact whenever I leave or arrive to the hotel! Honestly shocking.