See all properties

Cactus Royal Resort & Spa

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Stalis Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cactus Royal Resort & Spa

Superior Room, Private Pool | Private pool
Lobby
2 restaurants, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Pet-friendly
  • Free breakfast
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • 24-hour room service
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Private Pool

Superior Room, Private Pool

Superior Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

5 restaurants, breakfast, lunch, dinner served; international cuisine

Stella Island Luxury Resort & Spa - Adults Only

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (295)
Stella Island Luxury Resort & Spa - Adults Only
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Stalis, Hersonissos, Crete Island, 70007

What's nearby

  • Stalis Beach - 7 min walk - 0.6 km
  • Palace of Malia - 4 min drive - 3.6 km
  • Star Beach Water Park - 5 min drive - 4.6 km
  • Malia Beach - 7 min drive - 2.4 km
  • Port of Hersonissos - 7 min drive - 6.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Poseidon Pool Bar - ‬10 min walk
  • ‪Beachcomber - ‬1 min walk
  • ‪Talgo Beach Bar - ‬10 min walk
  • ‪Ocean - ‬8 min walk
  • ‪Slainte Irish Pub Stalis - ‬10 min walk

About this property

Cactus Royal Resort & Spa

At Cactus Royal Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 10-minute walk of Stalis Beach. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Philoxenia, one of 2 restaurants, serves lunch and dinner. A poolside bar, a sauna and a steam room are other highlights at this luxurious hotel.

All-inclusive

All-inclusive room rates at Cactus Royal Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Dutch, English, French, German, Greek, Italian, Romanian, Russian

At a glance

Hotel size

  • 177 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 2:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets stay for free (1 total, up to 5 kg per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach volleyball
  • Beach nearby
  • Access to nearby health club
  • Motor boating nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Philoxenia – This restaurant serves lunch and dinner.
Elia – This restaurant specialises in Mediterranean cuisine.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Room layout and furnishings may differ from the photos shown.

Also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal Resort Spa
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

Does Cactus Royal Resort & Spa offer free cancellation for a full refund?
Yes, Cactus Royal Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cactus Royal Resort & Spa?
Yes, there are 2 outdoor pools and an indoor pool.
Are pets allowed at Cactus Royal Resort & Spa?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 5 kg per pet.
Is parking offered on site at Cactus Royal Resort & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Cactus Royal Resort & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cactus Royal Resort & Spa?
Check-in start time: 2:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Cactus Royal Resort & Spa and nearby?
Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Cactus Royal Resort & Spa also has an indoor pool, a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near Cactus Royal Resort & Spa?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does Cactus Royal Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Cactus Royal Resort & Spa like?
Cactus Royal Resort & Spa is located a short 7-minute walk from Stalis Beach.

Cactus Royal Resort & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent place to stay
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Lynda, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

A taste of luxury without the luxury price tag
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stephanie, 7-night trip
Verified Hotels.com guest review

8/10 Very good

The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
7-night family trip
Verified Expedia guest review

8/10 Very good

The staff were anazing the cleanliness and the food were fantastic
14-night family trip
Verified Expedia guest review

10/10 Exceptional

A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in a very nice location. One of the swimming pool where we sun bathe most of the time has a nice view of the mountains. The food and drinks are excellent, hats off to the chefs and kitchen staff. Majority of the staff were really friendly especially the bartenders and the waiters. Will recommend this hotel to my fAmily and friends. Crete is a stunning island.
Sai, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff are excellent. The standard of the food was really good. The quality of the accommodation is superb.
Chris, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Third visit
My daughter and I stay for 4 days each year. We arrive late in the evening, the night manager is always helpful and there is a snack for us in the room. Food is good with wide choice of dishes. Theme nights are fun. The only fault is a lot of people smoke and smoking areas are close to the restaurant, and although the rooms are none smoking they smoke on the balcony.
JC, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel central to stalis and beach .
Food at this hotel is exceptional .Service second to none . Hotel rooms clean and tidy .Only Down side tv channels for Germans and other nationalities .Dont think you should have to pay for room safe . Hotel outside areas spotless.. Panos at pool bar is a credit to your hotel .Always had a smile on his face and always knew what people were drinking .
IAN, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Great room, very clean, great shower, great food, very good service, friendly staff, nice pool, beautiful hotel. Close to the beach (2 mins walk). There are a few restaurants near the hotel but no nightlife. For nightlife you need a short cab ride to Malia or Hersonissos.
7-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel!
We had a wonderful vacation. The hotel is quiet, the rooms are clean and spacious, the staff is very nice and helpful and the food delicious.The area is very nice, very appropriate for a family vacation and the beach is just accross the road.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great stay
kaye, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel really friendly staff
5-night trip
Verified Expedia guest review

8/10 Very good

Excellent hotel for a sheet break
This is the second year that my daughter and I have visited for a short break for some rest and relaxation. The hotel provided both
Jude, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Catus Royal Resort and Spa.
This is a hotel where both management and staff understand the meaning of service. All are well trained friendly, efficient.. This was our second visit and if anything the service and environment of the hotel had improved on last year. The immediate local area is a little tacky and off putting but this does not impact on the hotel grounds and there is at least one good café within a short stroll of the hotel.
William, 7-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice quiet hotel
This is a relatively new hotel and is therefore in very god condition, the hotel is kept very clean and tidy at all times. We had booked a suite which proved to be well worth the extra cost, the suite overlooked the pool area and effectively had two balconies which had the sun from 10am till sunset. The all inclusive package was of a very good standard. Our major criticism was at the end of the holiday which coincided with the end of season, when the hotel was winding down, the owner/management threw a party for local business owners and dignitaries which took over the main restaurant leaving paying customers the choice of either a fixed menu in the corner of the restaurant or using the sister Cactus Beach buffet (2* at best). This left us feeling that our 5 star experience had descended to a 2 star experience especially when the buffet for breakfast was closed on the final day as "it wasn't worth opening for 6 people" but managed to be open to give the staff breakfast. A great shame as what was an excellent holiday was somewhat marred by the final days. When we checked out we explained how we felt to the Receptionist, however, the Duty Manager didn't seem to have the time to talk to us.
Verified Expedia guest review

10/10 Exceptional

Don't let the price fool you. This hotel is 5 star
Just returned from the Cactus Royal and taking into consideration the price that we paid our overall experience in this hotel was very good. We were the only English couple staying as it is very popular with German and Russian holiday makers but it did not matter as everyone was well behaved and the staff went out the way to talk to us. We were a little apprehensive as previous all inclusive hotels haven't lived up to the star ratings but this one is definatley 5 star with good quality food, fantastic range of drinks included in the all inclusive package and excellent customer sevice. The jewel in the crown has to be 'Elia' the Mediterranean restaurant which you are allowed to visit once a week. The food was amazing and the location overlooks the sea which gives you a cool breeze and creates a fantastic atmosphere. The only downside to this hotel is the fight for sunbeds in the morning but this problem exists in most hotels when they are full. In summary if you are looking for value for money but still want quality this hotel is hard to beat.
Verified Expedia guest review

10/10 Exceptional

Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Magdalena, 12-night trip
Verified Expedia guest review

8/10 Very good

Serap, 5-night trip
Verified Expedia guest review

8/10 Very good

Emilie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Soheila, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Marco, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
9-night family trip
Verified Expedia guest review