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Cactus Royal Resort & Spa

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Stalis Beach

Photo gallery for Cactus Royal Resort & Spa

Superior Room, Private Pool | Private pool
Front of property - evening/night
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby
2 restaurants, lunch, dinner served; Mediterranean cuisine
Escape to Cactus Royal Resort & Spa, a luxury eco-certified hotel connected to a shopping center. Soak up the sun with beach volleyball and sun loungers or unwind in the spa with body treatments. Enjoy Mediterranean cuisine at one of two restaurants, take advantage of free WiFi and explore the garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Pet-friendly
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • 24-hour room service

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Private Pool

Superior Room, Private Pool

Superior Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Stalis, Hersonissos, Crete Island, 70007

What's nearby

  • Stalis Beach - 7 min walk - 0.6 km
  • Star Beach Water Park - 5 min drive - 4.6 km
  • Malia Beach - 7 min drive - 2.4 km
  • Port of Hersonissos - 7 min drive - 6.6 km
  • Alternative Crete - 13 min drive - 10.4 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Poseidon Pool Bar - ‬10 min walk
  • ‪Beachcomber - ‬1 min walk
  • ‪Talgo Beach Bar - ‬10 min walk
  • ‪Ocean - ‬8 min walk
  • ‪Slainte Irish Pub Stalis - ‬10 min walk

About this property

Cactus Royal Resort & Spa

At Cactus Royal Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 10-minute walk of Stalis Beach. There's plenty of fun with the 2 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Philoxenia, one of 2 restaurants, serves lunch and dinner. A poolside bar, a sauna and a steam room are other highlights at this luxurious hotel.

All-inclusive

All-inclusive room rates at Cactus Royal Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Dutch, English, French, German, Greek, Italian, Romanian, Russian

At a glance

DONE

Hotel size

    • 177 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets stay for free (1 total, up to 5 kg per pet)
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach volleyball
  • Beach nearby
  • Access to nearby health club
  • Motor boating nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Reception hall

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Philoxenia – This restaurant serves lunch and dinner.
Elia – This restaurant specialises in Mediterranean cuisine.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Room layout and furnishings may differ from the photos shown.

Also known as

Cactus Royal Hotel Hersonissos
Cactus Royal Chersonissos
Cactus Royal Hersonissos
Cactus Royal Hotel Chersonissos
Cactus Royal Resort Spa
Cactus Royal & Spa Hersonissos
Cactus Royal Resort & Spa Hotel
Cactus Royal Resort & Spa Hersonissos
Cactus Royal Resort Spa All Inclusive
Cactus Royal Resort & Spa Hotel Hersonissos

Frequently asked questions

Does Cactus Royal Resort & Spa offer free cancellation for a full refund?

Yes, Cactus Royal Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cactus Royal Resort & Spa?

Yes, there are 2 outdoor pools and an indoor pool.

Are pets allowed at Cactus Royal Resort & Spa?

Yes, pets stay for free, with a limit of 1 total and maximum weight of 5 kg per pet.

Is parking offered on site at Cactus Royal Resort & Spa?

Yes, there's free self parking.

Is an airport shuttle service offered by Cactus Royal Resort & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Cactus Royal Resort & Spa?

Check-in start time: 2:00 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Cactus Royal Resort & Spa and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Cactus Royal Resort & Spa also has an indoor pool, a sauna and a steam room, as well as a garden and access to a nearby health club.

Are there restaurants at or near Cactus Royal Resort & Spa?

Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.

Does Cactus Royal Resort & Spa have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Cactus Royal Resort & Spa like?

Cactus Royal Resort & Spa is located a short 7-minute walk from Stalis Beach.

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Cactus Royal Resort & Spa Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent place to stay
Loved everything apart from bad weather. Food was fantastic, room was lovely and clean. Couldn’t fault anything
Lynda, 7-night trip

10/10 Exceptional

Wir hatten ein Zimmer mit eigenem Pool und waren mit allem absolut glücklich
Magdalena, 12-night trip

8/10 Very good

Serap, 5-night trip

8/10 Very good

Emilie, 4-night trip

10/10 Exceptional

Soheila, 9-night trip

10/10 Exceptional

A taste of luxury without the luxury price tag
I was very impressed with my stay. The facilities (hotel, gym & spa) were exceptional & there was plenty of variety at breakfast and lunch (i didn’t sample the food options in the evening). The staff were very friendly & couldn't be more helpful. The pool was always clean but despite the pictures on the website it's difficult to do full lengths & is more of a cool down type of pool. There is frequent themed nights & whilst I was there there was traditional Greek dancing & singers on. The only thing I could fault was the mattress was very hard so took me a few nights to get used to it & get a good night's sleep. I also used the voucher for the a la carte restaurant within the hotel called Elia. The 6 course meal was absolute perfection & the menu contained some of the best food I have ever eaten so you must visit there if you stay. Very luxurious, well worth the money.
Stephanie, 7-night trip

8/10 Very good

The private pool in our room was phenomenal, yet the towel services for the resort were obscure. Also, the large resort pool chairs were always “held” by patrons who never removed their towels which was frustrating as someone who came in after them.
6-night trip

10/10 Exceptional

Marco, 9-night trip

10/10 Exceptional

The staff were very friendly and the hotel was clean, with good facilities and enough space for everyone. The food was fresh, with a wide variety to choose from so something for all. Definitely recommend this as a destination.
7-night trip

10/10 Exceptional

7-night trip

8/10 Very good

Das Hotel ist im gesamten sehr sauber. Das Essen ist abwechslungsreich, es kommt keine lange weile auf. Verbesserungsfähig ist die Zimmerreinigung. Im Bad wird nicht mal der Duschvorleger hoch genommen wenn man ihn liegen lässt. Wenn Kosmetiktücher alle, dann alle. Dabei wäre es ein leichtes diese nachzufüllen. Aber das sind wirklich Kleinigkeiten. Ansonsten war es ein sehr schöner Aufenthalt.
9-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

Seul point négatif: coffre fort dans la chambre payant.
14-night trip

8/10 Very good

3 Sterne lage! 5 Sterne Hotel! Fair flott freundlich!
Hartmut Rainer, 6-night trip

10/10 Exceptional

Sehr schönes, ruhiges Hotel. Tolle Pools und das Essen war Extraklasse. Da gibt es nichts zu meckern.
7-night trip

8/10 Very good

J’ai particulièrement apprécié l’amabilité du personnel et leur sourire.
7-night trip

10/10 Exceptional

14-night trip

6/10 Good

Auf Grund der hervorragenden Bewertungen haben wir uns für dieses Hotel entschieden. Leider muss ich sagen, dass ich diese hohen Bewertungen nicht nachvoll ziehen kann. Das Personal war teilweise sehr unfreundlich vor allem bei unserer Ankunft am Hotel. Wir haben nur eine Zimmerkarte erhalten für ein Zweibettzimmer, keine Erklärungen nur die Zettel die sollten wir lesen. Absolut nicht akzeptabel für ein 5* Hotel. Unsere Ankunft war gegen 21 Uhr 15 und da haben wir schon kein Essen mehr bekommen, trott All Inklusive Hotel. Stattdessen wurden uns zwei latschige Sandwichbrötchen mir Chips aufs Zimmer gelegt. Das Essen war teilweise eine Zumutung vor allem das Fleisch, sehr trocken und nicht warm. Die All Inklusive Cocktails werden alle mit minderwertigen Alkoholen und Säften zubereitet, so dass man nach einigen Cocktails sowieso freiwillig darauf verzichtet. Im Allgemeinen waren wir also sehr enttäuscht vom Standard in diesem Hotel und würden auch nicht wieder dorthin gehen.
2-night trip

10/10 Exceptional

Bellissima struttura di tutto rispetto per le 5 stelle, unico neo la spiaggia non all'altezza della struttura, compensa comunque con le tre piscine e quelle riservate alle suite. I ristoranti con cucina ottima ampia scelta Lo consiglio vivamente.
7-night trip

8/10 Very good

The staff were anazing the cleanliness and the food were fantastic
14-night trip

10/10 Exceptional

A beautiful hotel with extremely helpful staff. A high standard of room and cleanliness - very relaxing in lovely surroundings.
6-night trip

10/10 Exceptional

Magnifique Hotel, avec un buffer qui change tous les jours pour le plaisir de ses occupants, avec soirees a theme.
7-night trip

10/10 Exceptional

hôtel très beau, très propre, le personnel est très sympatique et à vos petits soins. Parfait
9-night trip

10/10 Exceptional

management du personnel au top ce qui génère de bonnes prestations dans son ensemble
15-night trip

8/10 Very good

EISAKU, 2-night trip