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Jumeirah Port Soller Hotel & Spa

5-star beach hotel with spa, near Port de Soller

  • Free WiFi
From
A$985

Property renovations and closures

  • This property is closed from August 30 2020 to May 18 2021 (dates subject to change).

Image gallery

  • Children’s Pool
  • Children’s Pool
  • Guest Room View
  • Children’s Pool
  • Children’s Pool
Children’s Pool. Image 1 of 88.
1 / 88Children’s Pool
9.6.Exceptional.
  • Amazing hotel with incredible views of the coast and mountains. Great facilities, huge…

    Jul. 14, 2018

  • Like - food quality, views, spa, breakfasts on terrace Dislike, the use of…

    Oct. 14, 2019

See all 123 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 3 outdoor pools

For families

  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the boardwalk
  • Port de Soller - 1 min walk
  • Sa Caleta - 7.8 mi / 12.5 km
  • Cala Deia - 9.4 mi / 15.1 km
  • Son Marriog - 10.8 mi / 17.4 km
  • Frederic Chopin - 17.2 mi / 27.8 km
This property is closed from August 30 2020 to May 18 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premium Room, Mountain View (Tramuntana)
  • Premium Room, Sea View (Mediterranean)
  • Junior Suite, Mountain View (Tramuntana)
  • Junior Suite, Sea View (Mediterranean)
  • Deluxe Room, Mountain View (Tramuntana)
  • Deluxe Room, Sea View (Mediterranean)
  • Superior Room, Mountain View (Tramuntana)
  • Suite, Terrace (Lighthouse)
  • Villa, Private Pool (Mar Blau)
  • Suite, Terrace (Observatory)

Location

  • On the boardwalk
  • Port de Soller - 1 min walk
  • Sa Caleta - 7.8 mi / 12.5 km

What’s around

Landmarks

  • On the boardwalk
  • Port de Soller - 1 min walk
  • Sa Caleta - 7.8 mi / 12.5 km
  • Cala Deia - 9.4 mi / 15.1 km
  • Son Marriog - 10.8 mi / 17.4 km
  • Frederic Chopin - 17.2 mi / 27.8 km
  • Castillo de Alaro - 27.7 mi / 44.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 42 min drive
  • Es Caülls Station - 24 min drive
  • Marratxi Station - 27 min drive
  • Marratxi Poligon Station - 27 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets allowed*
  • 1 per room (up to 11 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 15 per day)
  • Onsite valet parking (EUR 20 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Free offsite parking nearby

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Helicopter/aeroplane tours on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 2347
  • Conference space size (meters) - 218
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 11
  • Year Built – 2012
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Talise Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Cap Roig Restaurant - This poolside restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Es Fanals Restaurant - This poolside restaurant specializes in Spanish cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sunset Sushi Lounge - Overlooking the ocean, this sushi bar specializes in sushi and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Infinity Pool Bar - This poolside bar serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sa Talaia Pool Bar - This poolside bar specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Helicopter/aeroplane tours on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Small print

Also known as

  • Jumeirah Port Soller Hotel
  • Jumeirah Port Soller Hotel & Spa Soller
  • Jumeirah Port Soller Hotel & Spa Hotel Soller
  • Jumeirah Port Soller
  • Jumeirah Port Soller Hotel & Spa Majorca
  • Jumeirah Port Soller Hotel & Spa Majorca
  • Jumeirah Soller & Spa Soller
  • Jumeirah Port Soller Hotel & Spa Hotel

Optional extras

Self parking costs EUR 15 per day

Valet parking costs EUR 20 per day with in/out privileges

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 150 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 220 per vehicle (roundtrip)

Airport shuttle service for children costs EUR 220

Policies

This property's Sunset Sushi Lounge entrance is restricted to guests older than 12 years old at 10 PM. The infinity pool is also restricted to guests older than 12 years of age.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to November.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

    Guests under 16 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Jumeirah Port Soller Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from August 30 2020 to May 18 2021 (dates subject to change).
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day. Valet parking costs EUR 20 per day. Electric vehicle charging is available.
    • Yes, there are 3 outdoor pools and a children's pool.
    • Yes, pets are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 150 per pet, per stay.
    • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Albatros (9-min walk), Sol y Sombra (9-min walk), and es Racó (9-min walk).
    • Yes, an airport shuttle is available. The charge is EUR 220 per vehicle roundtrip.
    • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics and helicopter/airplane tours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. Jumeirah Port Soller Hotel & Spa also has 2 poolside bars, 2 bars, and a sauna, as well as a steam room and a garden.
    9.6.Exceptional.
    • 10.0.Exceptional

      Really top quality - great gym, views were spectacular, breakfasts great. Really loved it

      5 night romance trip, Sep. 24, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Lovely hotel, especially for couples and families with older children.

      Andreas Pram, 4 night family trip, Sep. 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great place to stay in Port Soller

      Mohammed, 6 night romance trip, Sep. 18, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I would find it very difficult to find anything wrong with my stay

      10 night romance trip, Sep. 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing hotel. Pictures don’t do it justice. Amazing views. The food. The pool.

      3 night romance trip, Sep. 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great place to relax, staff was friendly. The lobster Paella tasted amazing. Second time round was very salty, the staff agreed and offered to replace it with another

      3 night trip, Aug. 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      perfect stay

      Amazing food, friendly, helpful staff and beautiful property Kids club was a huge bonus

      cristina, 8 night family trip, Aug. 16, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      The location was beautiful. We liked the Service at breakfast, the shuttle service down to the port and the very very helpful concierge team. Only suggestion to improve was that the service by the pool was below expectations. Limited dedicated staff, we went to the pool every day of our visit and found that this was consistently disappointing. Otherwise we would definitely stay again.

      4 night family trip, Jul. 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved the infinity pool, the spacious rooms, the service and the view!

      2 night family trip, Jul. 11, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The facilities is just wonderful. Very modern compared to the many places I visited in Europe. What was striking was how good the service was! Leaving notes to say hello and goodbye. Writing a card for the kids and also cup cakes with their names when we arrived. That was amazing. They even left a note in the car when we were leaving and cleaned the windows for us. Of all the places I visited. I can say the service level and hospitality was the best of the best. I really want to thank the staff for the good time.

      Dong Sup, 2 night family trip, Jul. 7, 2019

      Verified Hotels.com guest review

    See all 123 reviews