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Servatur Waikiki

4.0 star property
Family-friendly hotel with spa, near Yumbo Shopping Center

Photo gallery for Servatur Waikiki

View from property
Garden
Snack bar
Down duvets, pillow-top beds, in-room safe, desk
Terrace/patio
Playa del Ingles is home to Servatur Waikiki, an upscale family-friendly haven with a water park, poolside bar, and convenience store. Here you can unwind in the MaiTai Wellness Lounge spa or energize at the gym with yoga classes. Previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Fitness centre
  • Children's pool
  • Pool bar
  • Babysitting

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Garden
  • Terrace
The current price is AU$234
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Double Room (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room (1 Adult)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family room, 2 bedrooms (2 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (2 adults and 1 child)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (4 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (4 adults and 1 child)

Highlights

Deck/patio
Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults and 1 Child, top floor)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 bedrooms (3 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (3 adults and 2 children)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (4 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (4 Adults)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (2 Adults and 1 Child)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults and 1 Child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
Hairdryer
Digital channels
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (2 adults and 3 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (2 adults and 3 children)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms (3 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (3 Adults)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 3
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 bedrooms (3 adults and 1 child)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 bedrooms (3 adults and 1 child)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, 2 Bedrooms (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Family Room, 2 Bedrooms (2 Adults)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 2
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (1 Adult)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (1 Adult)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
Hairdryer
Digital channels
  • 25 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family room, 2 rooms (2 adults and 2 children)

Down duvets, pillow-top beds, in-room safe, desk

Family room, 2 rooms (2 adults and 2 children)

Highlights

Soundproofed
Air conditioning
Down duvet
Pillow-top bed
Blackout curtains
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 4
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Double Room (2 Adults and 2 Children)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults and 2 Children)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
Hairdryer
Digital channels
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Tower (2 Adults, top floor)

Down duvets, pillow-top beds, in-room safe, desk

Superior Double Room, Balcony, Tower (2 Adults, top floor)

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Down duvet
Pillow-top bed
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (2 Adults)

Down duvets, pillow-top beds, in-room safe, desk

Double Room (2 Adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Pillow-top bed
Blackout curtains
Hairdryer
Digital channels
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

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The price is AU$301
includes taxes & fees
20 Mar - 21 Mar
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About the area

Map
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 11 min walk
  • English Beach - 11 min walk
  • Maspalomas Dunes - 4 min drive
  • Maspalomas Lighthouse - 9 min drive
  • San Agustin Beach - 11 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 29 min drive
  • Free beach shuttle

Restaurants

  • ‪Greek Village - ‬6 min walk
  • ‪Las Piramides - ‬4 min walk
  • ‪Toro Steak House - ‬6 min walk
  • ‪Little Brasil - ‬7 min walk
  • ‪Café de París - ‬5 min walk

About this property

Servatur Waikiki

Servatur Waikiki puts you within a 15-minute walk of Yumbo Shopping Center and features a free water park and a free kids' club. Guests can visit the spa to indulge in massages or manicures and pedicures, and international cuisine is served at Kalua Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

Dutch, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 505 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Lifeguard on-site

What to do

  • Free beach shuttle
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1974
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MaiTai Wellness Lounge. Services include massages and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Kalua Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Tiki Bar – This bar is located by the pool. Open daily.
Ukelele Bar – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses solar energy.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolomé de Tirajana
Servatur Waikiki Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Servatur Waikiki offer free cancellation for a full refund?

Yes, Servatur Waikiki does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Servatur Waikiki?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Servatur Waikiki?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Servatur Waikiki?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Servatur Waikiki and nearby?

Have fun with on-site activities such as archery and volleyball. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Servatur Waikiki also has a fitness centre and spa services, as well as an arcade and a garden.

Are there restaurants at or near Servatur Waikiki?

Yes, Kalua Restaurant offers international cuisine and poolside dining.

What's the area around Servatur Waikiki like?

Servatur Waikiki is a short 11-minute walk from Yumbo Shopping Center and 11 minutes' walk from English Beach.

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Servatur Waikiki Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel Good restaurant
Kris, 7-night trip

8/10 Very good

Busy hotel serving many nationalities
Crowded hotel. Breakfast choice good. Cleaning service outstanding. Animation team very variable. Good value
Brian, 9-night trip

6/10 Good

Nov/Dec 3 week stay
Really liked the hotel. Room was cleaned every day and the staff were friendly. I wouldn’t stay again for two reasons. Firstly the pool was too cold and in my three week stay I went in there once as it was so uncomfortable and the other reason is the air con in the room was pathetic, you could leave it on all day and notice no difference.
Darren, 21-night trip

8/10 Very good

Good stay
MOHAMMED AL-SHEIKH, 2-night trip

8/10 Very good

Great value
Beresford Everton, 9-night trip

10/10 Exceptional

A friendly, uncomplicated holiday. Good price/quality and friendly personel. Visitors: families - adults, all age-categories.
Gerbrand, 14-night trip

10/10 Exceptional

Nice hotel, good breakfast, 15 min walk to beach
Elena, 2-night trip

10/10 Exceptional

Great reception and front desk staff! Good food and lots of activities options.
Wade, 5-night trip

6/10 Good

The hotel offers standard services and may not be the best choice for young couples due to the predominance of elderly guests and families with children. While the hotel does provide a range of activities, they primarily cater to older adults and families. The on-site restaurant features an extensive selection of international dishes, but the overall quality is somewhat lacking, particularly in the show cooking sections.
Davide, 7-night trip

10/10 Exceptional

Very good nice food
Peter, 7-night trip

10/10 Exceptional

Super hotel very helpful staff and nice rooms
Brian, 1-night trip

8/10 Very good

Overall a good stay for the price. We stayed for just over a week and found the staff exceptionally polite and helpful. It is in a great location with the beach being a 10 minute walk and the main shopping centre a 10 minute walk also. The food options while good quality can be a little repetitive by the time you’ve been there for a week. The room was exceptionally clean and we had a great view from our balcony. The only thing with the room was the air conditioning could have been better, it struggled to get the room down to a comfortable temperature. Overall a good stay, this was our second visit to the Waikiki and was as good as our first.
Matthew Paul, 8-night trip

10/10 Exceptional

Hotel is amazing
Staff super helpful
Andrew, 4-night trip

6/10 Good

Too commercialised for my taste, but suited our needs for the pupose of this trip.
Allan, 4-night trip

10/10 Exceptional

Like location and clean room . Wi-Fi is good . I like the kids pool and club. Breakfast was ok too.
Billy, 9-night trip

10/10 Exceptional

It was beatiful and great vacation. We love Gran Canaria
Mirka, 12-night trip

8/10 Very good

Great hotel for price iv stayed in worse clean ,foods ok a little for everyone altho it's a bit of a free for all great location central to loads of shopping and the beach got checked in early that was a bonus as we arrived after an early morning flight entertainment not up to much but was ok we went out most nights
Lianne, 3-night trip

10/10 Exceptional

Our family thoroughly enjoyed this hotel. The pools were great, our grandchildren loved them. The food selection was varied and good.
Dylan, 7-night trip

10/10 Exceptional

The all-inclusive service, room and location made this a very enjoyable and relaxing stay. There was a wide selection of food options for breakfast, lunch and dinner, bus stops for the beach and airport are almost right outside. Staff were helpful, double room was spacious and balcony caught the sun in the afternoon and was a comfortable spot to relax in. Highly recommended.
David, 3-night trip

8/10 Very good

Great hotel very good value for money
Great staff from the chefs, barman, cleaners and entertainment. Nice location for 12 mins walk to beach, free shuttle or very cheap taxis, restaurants and pubs nearby on every street
colin, 5-night trip

10/10 Exceptional

Good hotel. Pleasant Stay!
Stay was very pleasant. Staff was amazing, friendly & kind. Food, fresh & healthy. Location was great too. Would recommend to anyone.
7-night trip

10/10 Exceptional

Altogether
Very good
Andrew, 1-night trip

10/10 Exceptional

Thoroughly enjoyed my stay here, beds very comfortably very modern room cleaned every day by lovely house keeping staff, food excellent, daily entertainment, lots of sun loungers available every day Would highly recommend staying here
clare, 7-night trip

10/10 Exceptional

Excellent value for money. Room small and a little dated. Food good. Staff good. 10 minutes from promenade
Thomas, 5-night trip

2/10 Poor

Never all-inclusive and never in this hotel again. We stayed here for 11 days as a couple. The hotel, in general, needs plenty of renovation. The first thing you would smell when you head to your room is the sewage. In the room, the tiles are broken, and some would move under your feet. The bed is a disaster. We had a double bed. You can not even think about giving a good night kiss because one of you would fall in between the beds. There are small ants in the room, and I guess they have a nest behind the bed. Hand towels are torn, and they smell. The swimming pool is very clean and for this time of the year it is actually enough for the number of guests but in summer I guess it would be very crowded. In order to get pool towels, you must pay for it, which I never in my life have had anything like this. We unfortunately booked all-inclusive. Drinks are extremely limited, and nonalcoholic drinks are not more than some nectar juices and soft drinks. Everything else should be paid for. Restaurant, oh dear! They don't have signs describing the food they offer or the sauces or the dips. You have to ask about everything, and you must be lucky to find someone to speak English. The food itself is tasteless and unseasoned, and if you really know what food is, you would notice it is all of a bad cheap quality, ready made deep frozen. We missed the very delicious and good Spanish food. Breakfast is fine. You can have toast and cheese, some fruits and some sort of egg.
Jacob, 11-night trip