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Hotel Jovel

3.0 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Jovel

View from property
Down duvets, in-room safe, individually decorated
View from room
View from property
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is AU$48
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Down duvets, in-room safe, individually decorated

Standard Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Hairdryer
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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Property grounds

Hotel Hacienda Don Juan

Free parking
Internet access
Free WiFi
Restaurant
8.8 out of 10, Excellent, (403)
The price is AU$58
includes taxes & fees
19 Dec - 20 Dec
Hotel Hacienda Don Juan
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About the area

Map
Calle Flavio A. Paniagua No. 27 Col., Centro, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Café Museo Café - 4 min walk - 0.4 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 96 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pachamama - ‬4 min walk
  • ‪Sarajevo Cafe Jardin - ‬1 min walk
  • ‪El Cau - ‬4 min walk
  • ‪Cocoliche - ‬3 min walk
  • ‪Plaza Mercado Guadalupe - ‬4 min walk

About this property

Hotel Jovel

Hotel Jovel offers a great location, putting you within a short 10-minute walk of San Cristóbal de las Casas Cathedral. For a bite to eat, guests can visit San Andres, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this Colonial hotel include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
    • All guests must show a valid passport or photo ID at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Colonial architecture

Room amenities

Be entertained

  • 15-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

San Andres – Overlooking the garden, this theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 90 for adults and MXN 70 for children
  • Airport shuttle service is offered for an extra charge of MXN 800 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs MXN 800 (one-way)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property only accepts cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Jovel
Hotel Jovel San Cristobal de las Casas
Jovel San Cristobal de las Casas
Hotel Jovel San Cristobal De Las Casas, Mexico - Chiapas
Jovel San Cristobal las Casas
Hotel Jovel Hotel
Hotel Jovel San Cristóbal de las Casas
Hotel Jovel Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Jovel offer free cancellation for a full refund?
Yes, Hotel Jovel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Jovel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Jovel?
Sorry, there's no on-site parking at Hotel Jovel.
Is an airport shuttle service offered by Hotel Jovel?
Yes, an airport shuttle is available. The charge is MXN 800 per person one-way.
What are the check-in and check-out times at Hotel Jovel?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.
What is there to do at Hotel Jovel and nearby?
Hotel Jovel has a garden.
Are there restaurants at or near Hotel Jovel?
Yes, San Andres offers Mexican cuisine and garden views.
What's the area around Hotel Jovel like?
Hotel Jovel is in De Guadalupe, a short 7-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Café Museo Café.

Hotel Jovel Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Raul Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A unique San Cristobal de las Casas experience.
Verified Expedia guest review

6/10 Good

Dolores, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Noisy, but cute
Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.
Sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel.
Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.
Jammie, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Location is wanderful friendly staff
The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful
Norma, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Hotel Jovel
It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.
Kevin, 3-night trip
Verified Expedia guest review

2/10 Poor

Potential fraud in this location!
Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!
Verified Hotels.com guest review

10/10 Exceptional

Nice Stay in San Cristobal
Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.
Verified Hotels.com guest review

8/10 Very good

Garden retreat
Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).
Verified Hotels.com guest review

2/10 Poor

Bad bad bad hotel
Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Good hotel
I had few problems with my booking reservation (This situation was uncomfortable for me).
Verified Expedia guest review

8/10 Very good

Charming with good location.
Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

a comfortable spot near the center of town
The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.
Verified Orbitz guest review

4/10 Fair

Bad service
it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service
Verified Hotels.com guest review

8/10 Very good

Loreto, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Bbva, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sus colchones son viejos ya, todo lo demás excelente
Caleb, 2-night trip
Verified Expedia guest review

8/10 Very good

Es un hotel bonito con muchas platas
Yasmín, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Viaje a San Cristóbal de las casas
Una super experiencia en el hotel , sin problemas , muy bien hubicado , me encantaron las terrazas y el jardín
EMMANUEL, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSE LUIS, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bueno y céntrico y seguro !
Susana, 4-night family trip
Verified Expedia guest review