In the heart of Bugis Street Shopping District, Hotel Chancellor@Orchard offers a tranquil retreat. Unwind on the garden terrace, take a refreshing dip in the outdoor pool or enjoy family fun at the playground. The helpful staff and restaurant have left lasting impressions on previous guests.
Bugis Street Shopping District - 17 min walk - 1.4 km
Getting around
Singapore (XSP-Seletar) - 21 min drive
Changi Airport (SIN) - 27 min drive
Senai International Airport (JHB) - 66 min drive
Batam Batu Besar (BTH-Hang Nadim) - 22.5 miles/36.3 km
Kempas Baru Station - 34 min drive
JB Sentral - 40 min drive
Somerset Station - 6 min walk
Dhoby Ghaut Station - 8 min walk
Bencoolen Station - 15 min walk
Restaurants
Samantha's Vip Wine Bar - 1 min walk
Tha Siam Thai Kitchen - 1 min walk
Al Madinah Restaurant - 1 min walk
Bistro Du Le Pin - 1 min walk
Dapur Penyet - 1 min walk
About this property
Hotel Chancellor@Orchard
At Hotel Chancellor@Orchard, you'll be a short five-minute drive from Orchard Road and Marina Bay Sands Skypark. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch and dinner. Other features include a children's pool, a terrace and a garden. The property is only a short walk to public transportation: Somerset Station is 6 minutes and Dhoby Ghaut Station is 8 minutes.
At a glance
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Hotel size
488 rooms
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Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Children aged 4 and younger eat free breakfast
No cots (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (SGD 10 per day)
Wheelchair-accessible parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Room service
Travelling with children
Children stay for free (see details)
Children's pool
Playground
Working away
4 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Special features
Dining
Bistro@Chancellor – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Refundable deposits
Deposit: SGD 50.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 20 for adults and SGD 15 for children
Parking
Self-parking costs SGD 10 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore
Frequently asked questions
Is there a pool at Hotel Chancellor@Orchard?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Chancellor@Orchard?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Chancellor@Orchard?
Yes. Self-parking costs SGD 10 per day.
What are the check-in and check-out times at Hotel Chancellor@Orchard?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Chancellor@Orchard?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Hotel Chancellor@Orchard and nearby?
Hotel Chancellor@Orchard has an outdoor pool and a garden.
Are there restaurants at or near Hotel Chancellor@Orchard?
Yes, there's an on-site restaurant, Bistro@Chancellor.
What's the area around Hotel Chancellor@Orchard like?
Hotel Chancellor@Orchard is in Orchard, a short 6-minute walk from Somerset Station and 6 minutes' walk from Orchard Road.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.6
Location
7.2
Staff & service
6.8
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Store
Reviews
Verified
8/10 Very good
3 Jan 2026
It was a good stay, very close to shopping district.
Van My
Van My, 6-night trip
Verified
8/10 Very good
18 Jan 2026
normal hotel
good location
Karthikeyan
Karthikeyan, 3-night trip
Verified
8/10 Very good
6 Dec 2025
Staff was friendly, good location.
GO
GO, 3-night trip
Verified
8/10 Very good
8 Nov 2025
Staff good, room clean, breakfast fantastic
Brian
Brian, 3-night trip
Verified
8/10 Very good
28 Feb 2026
The staff is very courteous and the check in is fast. The only thing that i gave 4 stars instead of 5 is the air conditioning is not cold enough. Singapore is a very hot country and AC must be cold enough. Location is great which is close to Plaza Singapore where you can go for shopping and enjoy lots of food.
Alexander
Alexander, 1-night trip
Verified
8/10 Very good
28 Dec 2025
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Serena
Serena, 2-night trip
Verified
10/10 Exceptional
30 Oct 2025
Clean room and good location
Ashleigh
Ashleigh, 2-night trip
Verified
8/10 Very good
11 Oct 2025
Shopping was good, lots to see and do
Robert
Robert, 6-night trip
Verified
8/10 Very good
15 Dec 2025
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Sophia
Sophia, 4-night trip
Verified
10/10 Exceptional
1 Sept 2025
Staff was very amazing room was great!
ALDRIN
ALDRIN, 1-night trip
Verified
8/10 Very good
24 Oct 2025
Good service
HITESH
HITESH, 4-night trip
Verified
8/10 Very good
7 Oct 2025
Convenient clean and comfortable.
Convenient clean and comfortable. Just off Orchard Road between two metro stations, it’s in a great location. Staff in reception were friendly and efficient; room was clean and comfortable. Nice to be able to use the pool on the rooftop.
Karla
Karla, 1-night trip
Verified
10/10 Exceptional
13 Dec 2025
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
YI WEN
YI WEN, 2-night trip
Verified
8/10 Very good
13 Sept 2025
I love roof top swimming pool.
Yoichi
Yoichi, 2-night trip
Verified
6/10 Good
19 Nov 2025
Great location close to Orchard Road, shops, food and transport.
Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet.
Staff were friendly and helpful. Lovely cleaning staff.
Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Angela
Angela, 4-night trip
Verified
8/10 Very good
16 June 2025
Property is well situated, clean and close to public transportation and some shops. The staff was very friendly and helpful.
Vitor
Vitor, 1-night trip
Verified
6/10 Good
24 Nov 2024
Average hotel but good location
MOHAMMAD REZA
MOHAMMAD REZA, 9-night trip
Verified
10/10 Exceptional
14 Jan 2025
Great place to stay for short visit in Singapore
Clean confortable beddings
Excellent hospitality
Near famous Orchard ave where we can walk in many fine dining restaurants, high end brand shopping…
Kimberly
Kimberly, 2-night trip
Verified
10/10 Exceptional
13 Nov 2024
Very centrally located.
Murali
Murali, 7-night trip
Verified
8/10 Very good
18 Nov 2023
great location ....shops, restaurants and transport
PAUL
PAUL, 2-night trip
Verified
8/10 Very good
8 Oct 2025
The room was perfect, especially the airconditioning. The beds were comfortable, and room was clean and tidy.
Reception was also very nice.
If any comment : The pool was very nice, but all the airconditioning units were on the roof, making a lot of noise in the pool area. So much you could hardly hear the other person speak. Thst was a little dissipointing.
Michael
Michael, 5-night trip
Verified
8/10 Very good
5 Aug 2024
Good place good area walking distance
Thanthong
Thanthong, 4-night trip
Verified
10/10 Exceptional
24 Apr 2025
Shopping near by shopping
Philip
Philip, 2-night trip
Verified
10/10 Exceptional
9 Nov 2024
Excellent and very helpful people work there , front desk Sunil and even the porter man Mr Sayed to each team member of this hotel are just beyond excellent.
Mahmood
Mahmood, 2-night trip
Verified
8/10 Very good
29 Oct 2024
Pleasant and comfortable and well located
Courteous and efficient staff
Only things is facilities are minimal , no fitness centre etc , considering the price
But overall a nice stay and I would surely stay here again in future visits