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Hotel Puerto Carmen

3.0 star property
Hotel with outdoor pool, near Pocillos Beach

Photo gallery for Hotel Puerto Carmen

Outdoor pool, pool umbrellas, pool loungers
Fridge, microwave, stovetop, coffee/tea maker
Apartment, 2 Bedrooms | Outdoor dining
Reception
Exterior
Bask in the sun at Hotel Puerto Carmen, where a tranquil garden and playground await. Treat yourself to hydrotherapy or unwind by the outdoor pool with sun loungers and umbrellas. The multilingual staff has left a lasting impression on previous guests.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pool
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Outdoor tennis court
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Computer station

Feel at home (6)

  • Playground on-site
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Apartment, 2 Bedrooms

Fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Fridge
TV
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Kitchenette
Fridge
TV
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Avenida Juan Carlos I, 35, Puerto del Carmen, Tias, Lanzarote, 35510

What's nearby

  • Puerto del Carmen Beach - 13 min walk - 1.1 km
  • Playa Chica - 14 min walk - 1.2 km
  • Lanzarote Golf Resort - 3 min drive - 2.1 km
  • Pocillos Beach - 10 min drive - 3.7 km
  • Playa de Matagorda - 13 min drive - 7.6 km

Getting around

  • Arrecife (ACE-Lanzarote) - 9 min drive

Restaurants

  • ‪Tropicana - ‬12 min walk
  • ‪Restaurante Fantástico - ‬13 min walk
  • ‪Burger King - ‬10 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪La Cascada Puerto - ‬10 min walk

About this property

Hotel Puerto Carmen

When you stay at Hotel Puerto Carmen, you'll be a short five-minute drive from Lanzarote Golf Resort and Puerto del Carmen Beach. Guests indulge in hydrotherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves.

Languages

English, French, German, Spanish
VISIBILITY

At a glance

Hotel size

    • 148 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • WiFi in public areas*
    • WiFi in rooms*

Parking

    • No on-site parking
    • Free off-site parking nearby
    • Street parking available

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Tennis
  • Beach nearby
  • Scuba-diving nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Arcade/games room
  • Outdoor tennis court

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Films for purchase

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Weekday housekeeping only
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Dining

On-site venue – This buffet restaurant specialises in Regional cuisine and serves breakfast and dinner.
On-site venue No. 2 – This poolside bar specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 7 per day (rates may vary)
  • WiFi is available in public areas for EUR 7 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 4.5 for children

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Puerto Carmen
Puerto Carmen Hotel
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Tias
Hotel Puerto Carmen Hotel
Hotel Puerto Carmen Hotel Tias

Frequently asked questions

Does Hotel Puerto Carmen offer free cancellation for a full refund?

Yes, Hotel Puerto Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerto Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Puerto Carmen?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Puerto Carmen?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Puerto Carmen?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.

Is there an on-site casino at Hotel Puerto Carmen?

No, this hotel doesn't have a casino, but Gran Casino de Lanzarote (4-min drive) is nearby.

What is there to do at Hotel Puerto Carmen and nearby?

Practise your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.

Are there restaurants at or near Hotel Puerto Carmen?

Yes, there's an on-site restaurant that offers Regional cuisine and poolside dining.

Does Hotel Puerto Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a microwave.

Does Hotel Puerto Carmen have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Puerto Carmen like?

Hotel Puerto Carmen is a short 13-minute walk from Puerto del Carmen Beach and 14 minutes' walk from Playa Chica.

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Hotel Puerto Carmen Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Good

Nice pool area
Clean apartment clean bedding and towels
Dianne, 1-night trip

10/10 Exceptional

7-night trip

6/10 Good

Marie, 7-night trip

6/10 Good

5-night trip

6/10 Good

We zijn geplaatst aan de schaduwzijde; voor de zonzijde moesten we €13,- per nacht bijbetalen. Er was door jullie aangegeven dat er shampoo en doucheschuim zou zijn; dit was echter alleen voor de eerste dag. Prima was dat ze (bijna) elke dag het bed dekte, en het 2x p wk. verschoonde en 3x per week waren er schone handdoeken.
11-night trip

8/10 Very good

7-night trip

4/10 Fair

Bonjour, l'accueil ne fut pas très agréable, la personne qui a fait notre enregistrement n'était pas sympathique et a récité les recommandations comme une poésie.
CHRISTINE, 2-night trip

6/10 Good

El trato del personal excelente . El estado del hotel deja que desear, deberían arreglarlo un poco, sobre todo las habitaciones.
Anónimo, 1-night trip

8/10 Very good

Not the best but for the price and star rating it’s not too bad. Good location
1-night trip

8/10 Very good

3-night trip

10/10 Exceptional

Lovely little hotel
Lovely hotel as long as don’t have high expectations for what you are paying. Rooms are clean and good size all staff are very friendly and in great location supermarket literally over the road. Pool was cleaned daily and a nice area, hotel also provide evening entertainment great for a family holiday on a budget or girly trip.
Laura, 2-night trip

8/10 Very good

Pleasant hotel
Nice hotel pleasant walk to beach and main strips
Scott, 7-night trip

6/10 Good

Very basic shower cold most nights room was next to busy road noisy
7-night trip

6/10 Good

7-night trip

8/10 Very good

Gd outdoor pool, plenty of sun loungers but some in poor condition. Rooms fair, well stocked in kitchen, suit basic needs.. beds quite hard in room and pull out sofa bed had broken slots, but managed wth it all th same..room cleaning frequent enuf..staff helpful.. reception dining area pleasant/ clean..
5-night trip

4/10 Fair

Old
The hotel and everything in there is very tired, all the sun beds were too uncomfortable to lay on, the rooms are extremely dated and desperate for a refurbish, I suppose you get what you pay for.
1-night trip

10/10 Exceptional

Très bien situé Propre même si un peu vieillot Personnel très accueillant Parfait pour l’ironman
Sophie, 2-night trip

6/10 Good

Necesita reformas
Necesita una pequeña reforma
Rosa Delia, 2-night trip

6/10 Good

8/10 Very good

Basic and dated apt hotel but totally acceptable, good location for old town/port but uphill on way back(taxi only €3.50). Cheap price so you get what you pay for. This was our second stay.

10/10 Exceptional

Lovely hotel, clean, convenient to shops and bars
Really enjoyed our stay. The pool is great with plenty of sun loungers. No problem getting a taxi as was booked by reception at no cost.
Eamon, 14-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Sólo me quedé una noche porque fui el fin de semana a Lanzarote. La limpieza muy bien. Los colchones muy incómodos,se te clavaban todos los muelles.
Pino, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Basic
If you need a cheap bed for the night and are not going to spend any length of time there it will.meet your needs.If you need more than that avoid this hotel . It is cheap but you have to pay extra for the tv ,Wi-Fi, hairdryer, iron. The windows and doors don't fit properly so there is constant drafts. The apartment kitchens are very sparsely equipped you could make a cup of coffee and some beans on toast but not much more. The location and design of this aparthotel are good and it has the potential to be so much better. REMEMBER THAT YOU GET WHAT YOU PAY FOR.
Ken, 2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

la peor estancia en lanzarote
La habitación estaba limpia, el baño SUCIO Y SIN PAPEL HIGIENICO, NO TENIA NI SI QUIERA SOBRES DE GEL, PARA LA DUCHA Y LO UNICO QUE ME HAN DICHO ES QUE NO TENIAN SUMINISTROS Y QUE POR ELLO NO PODIAN REPONER. Eso es lo que puede ofrecer un hotel que cuesta 76€ la noche. Muy mal
Rosa delfina, 1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

1-night trip