The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
MONETIZATION_ON
Fees & policies
Policies
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.
Also known as
First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World
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Resorts World Genting - First World Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.6/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Tower
Refrigerator
View
Location
Reviews
4/10 Fair
23 Mar 2023
location is good
Deborah
Deborah, 2-night trip
8/10 Very good
15 Sept 2022
Cool weather 17 to 20 degrees C , good food. Good shopping. Great casinos.
cheng hwee
cheng hwee, 3-night trip
8/10 Very good
24 Feb 2023
Walking distance to themepark
Nurul
Nurul, 1-night trip
10/10 Exceptional
26 Jan 2023
Holiday Trip
no comment
Verified traveller
4-night trip
6/10 Good
5 July 2023
Trip
Room size is very small and basic accessory limited.
Overall location & foods easy asceses.
Whuang
Whuang, 4-night trip
6/10 Good
23 Dec 2023
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
CH
CH, 1-night trip
6/10 Good
3 Mar 2023
Nothing to shout about, very basic room. Tiny TV.
Everything is old
Albert
Albert, 3-night trip
4/10 Fair
9 Mar 2023
Under average hotel
Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Verified traveller
2-night trip
10/10 Exceptional
4 Nov 2022
So far so good..
Mohd Nobli
Mohd Nobli, 1-night trip
6/10 Good
12 Sept 2022
Awful room
Somayeh
Somayeh, 1-night trip
6/10 Good
1 Dec 2022
Acceptable in cleanliness. A pity that not man out door activities.
KAREN
KAREN, 2-night trip
6/10 Good
29 June 2023
Take long time to check in
Vincent
Vincent, 1-night trip
4/10 Fair
13 Mar 2023
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Elizabeth
Elizabeth, 2-night trip
2/10 Poor
15 Oct 2022
The worst Genting Hotel
Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Lim
Lim, 1-night trip
6/10 Good
24 Aug 2022
Check in take longer time. However, check out is very fast and convenient
Kim tim
Kim tim, 2-night trip
8/10 Very good
8 Feb 2023
Ok
Warren
Warren, 2-night trip
2/10 Poor
30 Dec 2022
The hotel is poor and very very very old , it is like you are in a grave 😰😰😰😡😡😡😡 windows are facing next room , the room is very dark no lights coming from the windows .
Alya
2/10 Poor
6 Dec 2022
Lousy Stay
Hotel is like refugee camp, system for checking in is terrible. Paid that kind of $ not woth it.
Sen Choon
Sen Choon, 1-night trip
10/10 Exceptional
8 Apr 2023
Should improve or check in SOPs
Kel Vin
Kel Vin, 1-night trip
6/10 Good
4 Nov 2022
The fan seemed to bw falling off the celling
Charles
2/10 Poor
7 Apr 2023
The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
WeiKuen
WeiKuen, 1-night trip
8/10 Very good
6 Feb 2023
Pillow are poor condition
Maung Kyaw
Maung Kyaw, 3-night trip
4/10 Fair
3 Sept 2022
The room that we stayed is very dirty. The curtain, bathroom and wall is very dirty. Not a chair or a table inside the room. So inconvenient.
Theresa
Theresa, 3-night trip
2/10 Poor
4 Jan 2023
Avoid This Hotel if Possible
This was a regrettable stay. Check in was long, and we were asked to pay a check-in fee (really? it's not on the list of fees). The room was dated and bad. Overall, stay far away.
Verified traveller
2-night trip
10/10 Exceptional
5 July 2023
Slow like snail
Not good at service. The room not prepare to be clean. Hotel room is look like motel. Check out is fast but check in is very slow must wait 3 hours to get a room .