Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang, 39000
What's nearby
Cameron Highlands Trail No. 9 - 2 min drive - 1.8 km
Agro Technology Park in MARD - 3 min drive - 2.0 km
Cameron Bharat Tea Plantation - 4 min drive - 4.1 km
Cameron Highland Night Market - 4 min drive - 4.3 km
Cameron Highland Golf Club - 4 min drive - 4.1 km
Getting around
Ipoh (IPH-Sultan Azlan Shah) - 82 min drive
Restaurants
Restoran Ferm Nyonya - 6 min walk
Travellers Bistro & Pub - 4 min walk
Misokimchi Tanah Rata - 6 min walk
Yong Teng Cafe - 7 min walk
Rosette Restaurant - 6 min walk
About this property
Heritage Hotel Cameron Highlands
Take in the views from the rooftop terrace when you stay at Heritage Hotel Cameron Highlands. Guests can visit the fitness centre for a workout or grab a bite to eat at Rainforest, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden.
Languages
English, Malay
At a glance
Hotel size
238 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free secured, covered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
Private dining
Shared microwave
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Playground
Local/corner shop
What to do
Pool table
Working away
5 meeting rooms
Conference centre (2236 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Mosquito nets
Fitness centre
Arcade/games room
Banquet hall
Accessibility
Lift
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Ceiling fan
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Rainforest – This coffee shop serves breakfast, lunch and dinner.
Heritage Grill and BBQ – This restaurant specialises in barbecue and only serves dinner.
Vintage Lounge Bar – This bar only serves light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 28 for children
Renovations and closures
The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
Fitness facility
Policies
This property accepts major credit cards. Cash is not accepted.
Also known as
Cameron Highlands Heritage Hotel
Heritage Cameron
Heritage Cameron Highlands
Heritage Cameron Highlands Hotel
Heritage Cameron Highlands Tanah Rata
Heritage Cameron Hotel
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Hotel Heritage Cameron
Hotel Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Hotel
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Hotel Cameron Highlands Hotel Tanah Rata
Frequently asked questions
Does Heritage Hotel Cameron Highlands offer free cancellation for a full refund?
Yes, Heritage Hotel Cameron Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Hotel Cameron Highlands?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heritage Hotel Cameron Highlands?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Hotel Cameron Highlands?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Heritage Hotel Cameron Highlands and nearby?
Heritage Hotel Cameron Highlands has a fitness centre and an arcade, as well as a garden.
Are there restaurants at or near Heritage Hotel Cameron Highlands?
Yes, there are 2 on-site restaurants, featuring barbecue.
Does Heritage Hotel Cameron Highlands have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Heritage Hotel Cameron Highlands have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Heritage Hotel Cameron Highlands like?
Heritage Hotel Cameron Highlands is located a short 3-minute walk from Church of Our Lady of Mount Carmel.
Heritage Hotel Cameron Highlands Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Nov 2024
Shahriar
Shahriar, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 Sept 2024
Rahilah
Rahilah, 1-night trip
Verified Expedia guest review
8/10 Very good
31 Aug 2024
Louise
Louise, 1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Aug 2024
I don’t want to say this but the experience I had I don’t want anyone else to have so here it goes. It was awful- ruined my entire trip to the point I had to cut it short. The hotel is filthy. Our first room’s bathroom had black mold. I contacted the front desk and Expedia- they first said they would clean it and no one came. Then after a long time finally I contacted them again and they said that they would offer another room. The other two rooms we saw were also not great and one of the other ones also had black mold so I went with the one that seemed ok.
At night we noticed the headboard which had a layer of dirt. The pillows smelled like wet dog and we couldn’t handle it. Then to top it off it felt really eerie so we kept one of the lights on but were kind of scared, then went to sleep.
In the morning we decided that there was no way for us to continue and cut the whole trip short as these issues were too much for us and we really didn’t want to keep changing rooms or hotels as we had a lot of luggage.
Just beware- some of the staff is nice and some is just not. Hassle to try to talk them into refunding anything as I had paid for 3 days and Expedia said it was up to the hotel.
Maheen
Maheen, 3-night family trip
Verified Expedia guest review
6/10 Good
23 July 2024
The facilities are abit old but functioning. I wished they provided better room slippers. The floor is really cold especially at night. Also, the ironing board is shared amongst the level/hotel, which is a first for me. Really wish that there were hooks in the toilet for me to hang my clothes. The hotel is on top of the hill, so please hail a taxi from the bus terminal especially if you have luggage! (Cost 15RM)
Nur
Nur, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 July 2024
The property is nice & clean. The rooms are spacious. There are other sports activities and play area for kids.
Abdul
Abdul, 1-night family trip
Verified Expedia guest review
2/10 Poor
8 June 2024
Terrible place… not worth even if it is free!
Run down place… not worth even if it’s free!
Maheshkumar
Maheshkumar, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 May 2024
Not bad
Room was big and view from balcony was great, but the bathroom is not in the best condition and needs to be replaced. Breakfast was included with stay and pretty good.
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
9 Apr 2024
cherie
cherie, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 Mar 2024
The hotel location was nice but the room was old, tired and lack of maintenance. Would not recommend this hotel.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
25 Mar 2024
Booked 4 rooms and they were not clean with doors and many cupboards damaged. Towels not very clean. Rooms also got many insects. Tap without proper cap resulting in water spraying instead of flowing down when turned on.
Andrew
Andrew, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 Feb 2024
Booked two rooms and found out that one side can be hotter and the other side cool depending on direction of sun. No AC units to cools the hot side, Also extra surprise charges were requested upon check in and in addition Expedia choice of breakfast included does mean that and was a place where breakfast was chargeable.
Chee Mun
Chee Mun, 2-night family trip
Verified Expedia guest review
6/10 Good
22 Jan 2024
Noisy - all voices from reception echoed upstairs to my room.
Rooms are very dated and bathrooms grimy.
Window in my room didn’t shut properly as latch was broken.
Rubbish all round the grounds.
Staff were very pleasant.
ALISON
ALISON, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
21 Jan 2024
seamless check in; comfortable room; bathroom was spacious but shower speed can be improved. However, carpeting need replacement; breakfast items need major upgrade.
Muru
Muru, 1-night romance trip
Verified Expedia guest review
8/10 Very good
9 Jan 2024
Overall it was a good stay however the hotel is not well maintained in terms of cleanliness- The carpets arent clean. The restaurant food was not good
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2024
Jess
Jess, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 Jan 2024
AMAZING STAY
It was amazing stay
MUNIARAJ
MUNIARAJ, 2-night trip
Verified Hotels.com guest review
6/10 Good
30 Dec 2023
Huge dilapidated 1970s hotel. It has charm but you need to be ready for everything being a bit broken. Watch that they dont try and charge you a foreigner tax on top of the tourism tax, it doesnt apply until 2025.
Darren
Darren, 3-night trip
Verified Hotels.com guest review
4/10 Fair
2 Dec 2023
This hotel needs renovating & some new staff. Our first room had a lot of ants so we were moved to a room that had fewer ants. Service was not available in the lounge areas, the bar was closed & the "fitness centre" was just a few treadmills.
Most of the staff were rude, particularly to my wife. Only one woman at the front desk was pleasant.
Steve
Steve, 2-night romance trip
Verified Wotif guest review
6/10 Good
25 Oct 2023
The condition of the room is dated and need fixing
Sf
Verified Expedia guest review
10/10 Exceptional
2 Sept 2023
We had a great stay in this hotel and we upgraded our room that had a fantastic view of the hills and the village. The room simply massive and it was so relaxing just sitting in the balcony enjoying the wonderful view. The only problem we had was the television being too loud and we could not adjust the volume of the sound and the cover for the handset of the tv conrol was missing. We informed the front desk but they did not do anything about it. We had not attempted to turn the tv on again. The food in the restaurant not good. We had wonderful Tandoori chicken meals down in a restaurant in he village. We were able to buy fruits from the fruit stalls next to the car park which is on the way to the hotel up the hill.
Agnes
Agnes, 3-night romance trip
Verified Expedia guest review
6/10 Good
2 Sept 2023
We booked the room with a kid and we paid additional guest charge as well. But then hotel insists to pay for extra towel and bottle. Theyeven said I need to pay for breakfast for the kid. Eventually after having a discussion with the staff and management they made an exception. This is something that they need to have the clarity
Nagur Hassan
Verified Expedia guest review
4/10 Fair
8 Aug 2023
It’s very pad and old
Abdullah
Abdullah, 1-night trip
Verified Expedia guest review
8/10 Very good
16 July 2023
Good for short stays. Clean well placed but quite old