Naturalis Pamukkale Otel offers a great location, putting you within a short 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a snack bar/deli.
Coskun Sk. no 28 Pamukkale, 28, Pamukkale, Denizli, 20190
What's nearby
Pamukkale-Hierapolis - 2 min walk - 0.2 km
Pamukkale Natural Park - 7 min walk - 0.6 km
Pamukkale Travertine Terraces - 8 min walk - 0.7 km
Hierapolis - 13 min walk - 1.2 km
Pamukkale Thermal Pools - 19 min walk - 1.6 km
Getting around
Denizli (DNZ-Cardak) - 57 min drive
Goncali Station - 14 min drive
Denizli Station - 19 min drive
Kocabas Station - 22 min drive
Airport shuttle (surcharge)
Restaurants
rose resturant pamukkale - 5 min walk
Gurme restaurant caffe - 6 min walk
Onur Restaurant - 6 min walk
Hiera Coffee & Tea House - 7 min walk
Tıkır Grill House - 7 min walk
About this property
Naturalis Pamukkale Otel
Naturalis Pamukkale Otel offers a great location, putting you within a short 10-minute walk of Pamukkale-Hierapolis and Pamukkale Travertine Terraces. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
15 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
Free off-site parking within 49 ft
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Champagne service
Mini fridge
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Spa
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Dining
On-site venue – restaurant.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of TRY 2500 per vehicle (one-way. Maximum occupancy 4)
Children & extra beds
Airport shuttle service for children costs TRY 4000 (return)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Property Registration Number 25723
Also known as
Naturalis Pamukkale Otel Hotel
Naturalis Pamukkale Otel Pamukkale
Naturalis Pamukkale Otel Hotel Pamukkale
Frequently asked questions
Is there a pool at Naturalis Pamukkale Otel?
Yes, there's an outdoor pool.
Are pets allowed at Naturalis Pamukkale Otel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Naturalis Pamukkale Otel?
Yes, there's free self parking.
Is an airport shuttle service offered by Naturalis Pamukkale Otel?
Yes, an airport shuttle is available. The charge is TRY 2500 per vehicle one-way.
What are the check-in and check-out times at Naturalis Pamukkale Otel?
Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Check-out time is 11:00 AM.
What is there to do at Naturalis Pamukkale Otel and nearby?
Have fun with nearby activities such as hiking, horse riding and mountain climbing. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Naturalis Pamukkale Otel also has a Turkish bath and a garden.
Are there restaurants at or near Naturalis Pamukkale Otel?
Yes, there's an on-site restaurant.
Does Naturalis Pamukkale Otel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Naturalis Pamukkale Otel like?
Naturalis Pamukkale Otel is a short 17-minute walk from Pamukkale Thermal Pools and 5 minutes' walk from Pamukkale-Hierapolis.
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Reviews
Naturalis Pamukkale Otel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and served in abundance. (4 reviews)
The pool was a great relief from the heat and a beautiful oasis. (3 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
19 Sept 2025
This was a cute property that we spent the night in during our travel. It was clean and friendly.
Halil
Halil, 1-night trip
Verified
10/10 Exceptional
25 July 2025
This place was great! They were very helpful with all that we needed. We enjoyed our stay very much and breakfast was very good!
Gheorghe Teodor
Gheorghe Teodor, 2-night trip
Verified
10/10 Exceptional
19 Dec 2025
Arrival at the hotel, has given us an impressive prompt action from the receptionist and make sure that my stay was perfect.
The restaurant was a same level with our room and that's convenient for us.
The hotel is within a quiet neighborhood.
I like that, thumbs up.
Ali kahar
Ali kahar, 1-night trip
Verified
10/10 Exceptional
5 Oct 2025
Friendly staff.
Breakfast was awesome! We were served more than enough!
The walk to the Hieriapolis was short.
Juan Carlos Flamenco
Juan Carlos Flamenco, 1-night trip
Verified
10/10 Exceptional
15 July 2025
Close to sprint water park and food atea
Saeed
Saeed, 1-night trip
Verified
10/10 Exceptional
11 July 2025
Overall, very good experience with staff and hotel.
Hotel is almost new with well designed spacious room.
Location too very near to all the restaurants and thermal waters.
Shariq
Shariq, 1-night trip
Verified
10/10 Exceptional
7 Sept 2025
This place is a diamond in the rough! It was so very clean and neat! The breakfast was delicious and the staff just as friendly as can be! The pool is beautiful! Everything was perfect and beautiful!
Amber
Amber, 2-night trip
Verified
10/10 Exceptional
30 June 2025
It was very clean, stuff are so friendly and supportive especially Ferhad, Ayberk and Ege.
Nasser
Nasser, 2-night trip
Verified
4/10 Fair
4 Oct 2025
Not for the faint of heart
Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to
open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in.
And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us
A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.)
On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work.
Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Eliot
Eliot, 2-night trip
Verified
4/10 Fair
4 Oct 2025
Not for the faint of heart
Thin walls, painted stark white and lit only by a single overhead fixture outfitted with a blui-ish halogen bulb that emphasized the room’s sparse furnishings. There were no reading lamps and the smell of crude room freshener sent us immediately to
open the toom’s only window, which faced the wall of another building. Bad move: there was no screen and mosquitoes came floating in.
And then there was the noise. OMG, the noise! In our ground floor toom, we could hear every footstep trodding through the lobby, squalling kids running through the halls, conversations in the lobby and in adjacent rooms. We could hear toilets flushing from all levels, guests walking on the floor above us
A spa that had been listed as one of the hotel’s amenities turned out to be a facility in a hotel a little ways away. (We received excellent massages there.)
On the plus side,the staff was uniformly pleasant and as helpful as possible. The hotel was clean and well-maintained, though our key often didn’t work.
Breakfast was ok and the swimming pool was small but adequate. Location is very good, close by the Hieropolis archaeological zone and Pamukkale’s famous travertines.
Eliot
Eliot, 2-night trip
Verified
10/10 Exceptional
6 Dec 2025
The Room is spacious.Excellent staff services. The hotel close to heirapolis which is the main attraction in pamukkale. The breakfast is included and good.
Katherine
Katherine, 3-night trip
Verified
8/10 Very good
26 Apr 2026
Polite and helpful staff
Siu Hang
Siu Hang, 1-night trip
Verified
10/10 Exceptional
20 Apr 2026
Amir was the English receptionist who assisted us and was amazing. Great conversationalist and did everything he can to accommodate our needs. I highly recommend this place for any travellers to Pamukkale.
Sammy
Sammy, 2-night trip
Verified
10/10 Exceptional
20 Sept 2025
Really enjoyed our stay.
Karita
Karita, 1-night trip
Verified
10/10 Exceptional
7 Aug 2025
Hotel is new and very clean. The staff were amazing and always willing to help. The pool was a great relief from the heat. Nice and clean. Big Turkish breakfast
Rose
Rose, 2-night trip
Verified
2/10 Poor
14 July 2025
Our arrival was welcoming, especially at the reception and pool area. The room was okay, but the bathroom had a disturbing sewer smell and lacked proper amenities. Pool access was limited to certain hours. Breakfast was ok and could be improved.
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
14 May 2026
Otel çok temizdi personel çok samimi ve ilgiliydi kahvaltısı oldukça iyiydi.
Seda
Seda, 1-night trip
Verified
10/10 Exceptional
12 May 2026
Kahvaltı harikaydı
Adnan
Adnan, 1-night trip
Verified
10/10 Exceptional
11 May 2026
Çok ilgili ve temiz bir aile işletmesi çok memnun kaldık
Sinan
Sinan, 2-night trip
Verified
10/10 Exceptional
30 Apr 2026
Temiz oda,güleryüzlü personel, kahvaltı doyurucu, her tür misafir için ideal.
Mustafa
Mustafa, 1-night trip
Verified
8/10 Very good
19 Apr 2026
Çalışanlar çok ilgili ve güler yüzlüydü. Kahvaltı çok lezzetli ve ürünler kaliteliydi. Ancak akşam sıcak sular kesildi ve diğer odalarda ki su sesi çok fazla duyuluyor.
Sultan
Sultan, 2-night trip
Verified
10/10 Exceptional
19 Apr 2026
Herşeyiyle ve çalışanlarıyla adeta kendi evimizde gibi hissettik. Ablanın anne gibi ilgilenmesi samimiyetine diyecek birşey yok :)
Gizem
Gizem, 1-night trip
Verified
8/10 Very good
27 Mar 2026
Havuza girmedik
Enver
Enver, 1-night trip
Verified
8/10 Very good
24 Mar 2026
Çalışanlar ilgiliydi kahvaltı açık büfe değil ama yeterliydi