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Fairmont Makkah Clock Royal Tower

5.0 star property
Luxury hotel with 10 restaurants, connected to a shopping centre, near Great Mosque of Makkah
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Makkah Clock Royal Tower

Building design
Exterior
Residential Suite Haram
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Internet access
    Internet access
Main amenities
  • Daily housekeeping
  • 10 restaurants
  • Breakfast available
  • Free children's club
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Children's club
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is AU$455
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Signature Suite, 2 Bedrooms Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Suite, 1 King Bed (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 1 King Bed (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Single Beds, City View (Residential)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds, City View (Residential)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds (Residential - Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, 2 Single Beds (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Twin Room, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Twin Room, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Studio, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Fairmont, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Twin Room, Accessible, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Twin Room, Accessible, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Junior Suite, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, 1 King Bed (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential suite Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Presidential suite Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Residential Suite Quad Haram Multiple Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Quad Haram Multiple Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 4 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont, Room, 1 King Bed, City View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont, Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Signature Suite, 2 Bedrooms (Kaaba)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Signature Suite, 2 Bedrooms (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Residential Suite Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Residential Suite Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Haram)

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Junior Suite, Haram

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, Kaaba View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Junior Suite, Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Signature Suite, Haram View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

View all photos for Fairmont Gold, Twin Room, 2 Single Beds

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Similar properties

Building design
Swissôtel Makkah
Airport transfer
Free WiFi
Restaurant
Connecting rooms available
8.6 out of 10, Excellent, (1003)
The price is AU$395
includes taxes & fees
23 Nov - 24 Nov
Swissôtel Makkah
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About the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.5 km
  • Abraj Al-Bait Towers - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km
  • Well of Zamzam - 8 min walk - 0.7 km
  • King Fahad Gate - 8 min walk - 0.7 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 79 min drive
  • Makkah Station - 19 min drive

Restaurants

  • ‪Swiss Express - ‬6 min walk
  • ‪Almsharf Lounge - ‬6 min walk
  • ‪29Th Floor - ‬4 min walk
  • ‪Al Majlis - ‬1 min walk
  • ‪بيتزا هت - ‬1 min walk

About this property

Fairmont Makkah Clock Royal Tower

Fairmont Makkah Clock Royal Tower features a free kids' club and puts you within a 10-minute walk of Great Mosque of Makkah and Kaaba. Guests can indulge in deep-tissue massages or reflexology, and Atyaf, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a snack bar/deli and a children's club. Fellow travellers love the helpful staff and location.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

At a glance

Hotel size

  • 1650 rooms
  • Arranged over 60 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 16
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • On-site valet parking (SAR 250 per day)

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 10 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's games
  • Fireplace guard
  • Stair gate

What to do

  • Shopping

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (23379 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

Dining

Atyaf – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Aja – This restaurant specialises in Asian cuisine and only serves dinner. Open selected days.
The Grill – This steakhouse only serves dinner. Open selected days.
Mazaq – This café only serves light fare.
Al Dar – This bistro specialises in Middle Eastern cuisine. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for SAR 0 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 140 for adults and SAR 70 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for SAR 250.0 per night

Parking

  • Valet parking costs SAR 250 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel
Fairmont Makkah Clock Royal Tower Makkah
Makkah Clock Royal Tower A Fairmont Hotel
Fairmont Makkah Clock Royal Tower Hotel Makkah

Frequently asked questions

Does Fairmont Makkah Clock Royal Tower offer free cancellation for a full refund?
Yes, Fairmont Makkah Clock Royal Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fairmont Makkah Clock Royal Tower?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fairmont Makkah Clock Royal Tower?
Yes. Valet parking costs SAR 250 per day.
What are the check-in and check-out times at Fairmont Makkah Clock Royal Tower?
You can check in starting at 4:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Fairmont Makkah Clock Royal Tower and nearby?
Fairmont Makkah Clock Royal Tower has spa services.
Are there restaurants at or near Fairmont Makkah Clock Royal Tower?
Yes, there are 10 on-site restaurants, featuring international cuisine.
What's the area around Fairmont Makkah Clock Royal Tower like?
Fairmont Makkah Clock Royal Tower is in Al Hajlah, a short 6-minute walk from Great Mosque of Makkah and 7 minutes' walk from Kaaba. Travellers give top marks for the hotel's prime location.

Fairmont Makkah Clock Royal Tower Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Omra
All in all it was very pleasant trip Customer service great Clean and comfortable We enjoyed it very much
jamal, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Meshaal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ammar, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Very clean, great service however was promised a view and I had partial to no view! Moreover I have tried to contact hotel many time through the hotel questions and I didn’t get any responses on shuttle service or adding an extra bed before arrival. Hotel was very clean and service was great and workers very friendly;
Nareeman, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The best hotel under the clock tower
Excellent accommodation. The best hotel with the best view . Very clean. Great location.
Juwariah, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Too busy and poor service be ready to wait
Took for ever to check in and kept getting told room would ready in 30 minutes eneded up waiting 3 hours and checking every 30 minutes. Then booked a taxi to train station and was 5 times cost of an uber and told it woudl be safe and on time came an hour late and run to train with a porter and kids in tow. Paid for premium experience and was not deliverd. Booked a suite for 4 people came with 2 coffee pods when checkkng in 4 the next day and zero on the next day .
Aftab, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulqadir, 2-night trip
Verified Hotels.com guest review

6/10 Good

Arslan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

NUHA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
samir, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

AHMED, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Very nice hotel and rooms feels luxury and clean. Few minutes to Al Haram which is very convenient. Breakfast was excellent with many varieties of food. Staff where very nice and helpful. I have to say the pillows were not very comfortable and we asked if there are better ones but unfortunately there wasn’t.
Ali, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was amazing
Shamsideen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dood, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdulaziz, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Sarwar, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Makka visit
Excellent near places I want to visit
Hamad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Samah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing
Khaleda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent Experience
Excellent service and great staff specially Mr. Kazi and his team
Mohamed Javed, 3-night family trip
Verified Hotels.com guest review