No safe in the room, no partition/curtain on the shower (flooded every use), no soap in the downstairs restaurant/hotel toilet at all from Mon - Fri, very inadequate lighting in that same toilet, the lights in our room completely broken (and insane looking), gaps at top and bottom of toilet door - no privacy in toilet, on checkout our luggage was buried beneath others in a broom cupboard - damaged items, staff refused to order a cab for us, the lamp in the room was uselessly dim and obscene, toilet stank, flies in the building around the breakfast, beds had jumping insects/fleas, no air conditioning, extremely loud building work outside at 6am, really hot so either deafness or heatstroke, the only table was bolted to the wall and tiny, the beds have numerous ill fitting mattresses that constantly slid off the side, so you fall out of the bed, radiator covered by hideous MDF, no kettle or tea or coffee facilities, no tissue dispenser, no hand soap in the room toilet sink, no elevator but with very steep stairs, thin walls - hear other's showers next to your head.
We were made to remove luggage to change rooms and then marched back up to be put back in the same slightly repaired room, 2 of 3 lights fixed.
This shouldn't be a 3 star hotel. It's like a youth hostel, even an easyHotel would be better, travelogue is amazing in comparison. This ruined our holiday, it's AWFUL. It was so much worse than advertised. Stay anywhere but here.