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All properties in Queretaro, Queretaro, Mexico
1 room, 2 adults

El Serafin Hotel Boutique

3-star3 stars
Independencia No. 22, Centro Histórico, Queretaro, QRO, 76000, Mexico

City-center B&B, steps from Queretaro Regional Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff was excellent and the room was very comfotableMar. 26, 2020
  • I really enjoyed breakfast being delivered to my room and the breakfast was delicious:…Mar. 13, 2020

El Serafin Hotel Boutique

from A$62
  • Executive Room
  • Traditional Double Room
  • Junior Suite
  • Standard Room
  • Suite Estándar 1 Cama Queen
  • Suite Estándar 2 Camas Queen

What’s around El Serafin Hotel Boutique

Landmarks

  • In Downtown Queretaro
  • Aqueduct of Santiago de Queretaro - 15 min walk
  • Queretaro Regional Museum - 2 min walk
  • Zenea Garden - 3 min walk
  • Plaza de Armas - 3 min walk
  • Theater of the Republic - 6 min walk
  • Alameda Hidalgo Park - 9 min walk
  • Plaza Santa Maria Bullring - 31 min walk

Getting around

  • Queretaro Intl. Airport (QRO) - 29 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 13 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon
  • Express check-out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free bicycles on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Year Built – 1800
  • Rooftop terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe

El Serafin Hotel Boutique’s small print

Also known as

  • El Serafin Hotel Boutique Queretaro
  • El Serafin Hotel Boutique Queretaro
  • El Serafin Hotel Boutique Bed & breakfast
  • El Serafin Hotel Boutique Bed & breakfast Queretaro
  • El Serafin Hotel Boutique
  • El Serafin Boutique Queretaro
  • El Serafin Boutique
  • El Serafin Boutique Queretaro

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines; the SGS (3rd party expert - Global) sanitization guidelines; the Bureau Veritas (3rd party expert - Global) sanitization guidelines; and the Ecolab (3rd party expert - Global) sanitization guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 150 per night

Parking is available nearby and costs MXN 150 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for El Serafin Hotel Boutique

  • Does El Serafin Hotel Boutique offer free cancellation for a full refund?
    Yes, El Serafin Hotel Boutique does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at El Serafin Hotel Boutique?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at El Serafin Hotel Boutique?
    Yes. Self parking costs MXN 150 per night.
  • Are pets allowed at El Serafin Hotel Boutique?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at El Serafin Hotel Boutique?
    You can check in from 3:00 PM to 9:00 PM. Check-out time is noon.
  • Is airport shuttle service offered by El Serafin Hotel Boutique?
    Yes, an airport shuttle is available.
  • What is there to do near El Serafin Hotel Boutique?
    Recommended spots to visit include Queretaro Regional Museum (2-min walk) and Zenea Garden (3-min walk), along with Plaza de Armas (3-min walk) and Theater of the Republic (6-min walk).

Recent reviews

Superb 9.2 From 177 reviews

Exceptional 10.0
Queretero Queretero!
Very nice small hotel right in the centre of the city and the staff were extremely helpful and the hotel was clean
Tim, gb2 night trip
Exceptional 10.0
Delightful
Beautiful hotel with super helpful staff. Tranquil, clean spacious rooms and close to everything you need. Would definitely recommend!
Eileen, us6 night trip
Exceptional 10.0
Its my 5 times staying everyone is so welcoming and Loving.
Juana, us1 night trip
Very good 8.0
Good
It was a different experience, they went above and beyont their possibilities to make us happy but sometimes some basic services like Ice, where not available. They can be great but not having parking on downtown queretaro was a turn off, but they welcome you with a complementary drink and their smile, I felt comforted.
Fernando, us1 night romance trip
Good 6.0
Nice hotel not so nice sleep
The hotel itself is nice and our room was also nice. The walls however seem to be paper thin and during our stay we hardly got any sleep because of noise coming from the room on top of ours and from people standing outside our room. I did hear the hotel staff telling guests to try to be quiet, however they then did nothing when guests continued to be noisy throughout the night. It is a pretty hotel in a nice part of Queretaro, however at the end of the day a hotel where you can not get any sleep seems a bit pointless.
us2 night romance trip
Exceptional 10.0
A classical old-style hotel in the centro
A wonderful,historical property in an equally elegant city. breakfast en-suite was a nice treat as were the bicycles made available to guests.
Raymond, us2 night romance trip
Exceptional 10.0
Superó mis expectativas
La atención estupenda, el hotel es muy bonito aunque no lo parezca por fuera por dentro es muy bonito, las habitaciones y el concepto muy bonito, te llevan el desayuno al cuarto y es excelente. Quizá lo único malo aunque tampoco tan malo sería que no tiene estacionamiento y tienes que dejar el auto casi a dos cuadras en una pensión aunque el hotel te paga una parte del estacionamiento. Las camas son duras muy rígidas. Vale la pena y se encuentra muy bien ubicado en el centro de Qeretaro cerca de lugares y restaurantes buenísimos. Nos dieron muy buenas recomendaciones en el hotel para comer y desayunar. Super recomendable, precio bastante justo.
Carlos, mx1 night romance trip
Exceptional 10.0
Perfect location in old Queretaro.
Very charming boutique hotel. Two level structure with old Mexico style rooms. This is not a full service hôtel but they take very good care of you and the rooms are spacious and clean. Breakfast is good, papayas toast and yogurt. Coffee. Delivered to room as they have no restaurant or dining area.
Marcheschi, us1 night business trip
Very good 8.0
Quiet, central, recommended
Alan J, ca2 night trip
Exceptional 10.0
Perfect
Very helpful and friendly staff. Comfy beds and a simply and appreciated breakfast with goos coffee.
gb2 night romance trip

El Serafin Hotel Boutique

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