Enjoy your visit to Shepton Mallet with a stay at The Thatched Cottage Inn. For a bite to eat, guests can visit The Thatched Cottage Inn, which serves lunch. Other highlights include a bar/lounge and a garden.
Royal Bath and West Showground - 6 min drive - 6.1 km
Wells Cathedral - 17 min drive - 20.2 km
Cheddar Gorge - 27 min drive - 32.5 km
Longleat Safari and Adventure Park - 30 min drive - 32.8 km
Getting around
Bristol International Airport (BRS) - 41 min drive
Castle Cary Station - 11 min drive
Bruton Station - 18 min drive
Frome Station - 23 min drive
Restaurants
The Cheeky Bean - 19 min walk
The Thatched Cottage Inn - 1 min walk
Costa Coffee - 3 min drive
The George Inn - 6 min drive
Whitstone's - 5 min walk
About this property
The Thatched Cottage Inn
Enjoy your visit to Shepton Mallet with a stay at The Thatched Cottage Inn. For a bite to eat, guests can visit The Thatched Cottage Inn, which serves lunch. Other highlights include a bar/lounge and a garden.
At a glance
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Hotel size
9 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
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Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets stay for free (dogs only)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast 8:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Travelling with children
Children's menu
Changing table
Working away
Meeting rooms
Facilities
Garden
Outdoor furniture
Accessibility
Wheelchair-accessible parking
19 on-site accessible parking spaces
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Room amenities
Home comfort
Heating (climate-controlled)
Iron/ironing board (on request)
What to enjoy
Patio
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
High chair
More
Daily housekeeping
Special features
Dining
The Thatched Cottage Inn – This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet
Frequently asked questions
Are pets allowed at The Thatched Cottage Inn?
Yes, dogs stay free.
Is parking offered on site at The Thatched Cottage Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Thatched Cottage Inn?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at The Thatched Cottage Inn and nearby?
The Thatched Cottage Inn has a garden.
Are there restaurants at or near The Thatched Cottage Inn?
Yes, there's an on-site restaurant, The Thatched Cottage Inn.
Does The Thatched Cottage Inn have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The Thatched Cottage Inn like?
The Thatched Cottage Inn is located a short 10-minute walk from Kilver Court.
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Reviews
The Thatched Cottage Inn Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
6.8
Amenities
8.2
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
7 Apr 2026
Had a great stay and the staff were great.
Trevor
Trevor, 2-night trip
Verified
8/10 Very good
5 Apr 2026
comfortable room and quiet. Could have done with a bit of heating on as a bit chilly. Ethan behind the bar was wonderful and worked very hard.
april
april, 1-night trip
Verified
6/10 Good
6 Apr 2026
Pet friendly hotel. Clean comfortable room. Friendly staff. Could improve with the breakfast . Milk was out of date by 3 days
Daria
Daria, 3-night trip
Verified
10/10 Exceptional
3 Feb 2026
Lovely room, lovely welcoming staff
Alexander
Alexander, 1-night trip
Verified
4/10 Fair
6 Apr 2026
Front of house guy friendly & helpful.
However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!!
Nothing had an opening date on it as per food hygiene regs.
George
George, 1-night trip
Verified
10/10 Exceptional
1 Nov 2025
Room was fantastic and spotless as was the Bathroom.
Mark
Mark, 1-night trip
Verified
8/10 Very good
30 Dec 2025
Very friendly Manager, Andy. He made us feel very welcome!
Michele
Michele, 2-night trip
Verified
10/10 Exceptional
15 Nov 2025
The room was lovely. The bed was so comfy.
Staff happy, friendly and helpful.
Tina
Tina, 1-night trip
Verified
10/10 Exceptional
17 Dec 2025
A lovely large room and bathroom - comfortable bed and large bathroom with both double shower and a bath. Very clean.
Jan
Jan, 1-night trip
Verified
10/10 Exceptional
9 Nov 2025
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
14 Sept 2025
Convenient location for town centre, easy parking, clean and quiet
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
1 Dec 2025
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Lucy
Lucy, 2-night trip
Verified
8/10 Very good
4 Nov 2025
Staff all terrific. Nice cosy space. Walkable distance to the town
Pauline
Pauline, 3-night trip
Verified
6/10 Good
31 Oct 2025
Nice large room,comfy bed.
But very loud central heating boiler and only cereal and toast for breakfast when booking said English breakfast.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
21 Sept 2025
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Sonia
Sonia, 2-night trip
Verified
10/10 Exceptional
5 July 2025
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
19 Apr 2026
We stayed for one night and were very happy overall.
The standout was the gentleman running the place, who seemed to be doing everything. He was genuinely welcoming and made the stay feel easy and relaxed.
The accommodation itself is a bit tired in places, but that felt in keeping with it being an old pub. Importantly, everything was clean and well looked after. The bedroom, bathroom, and bedding were all spotless, which matters more than modern décor. It has a nice, quaint, old-fashioned feel.
We ate in the restaurant in the evening. The food was fine, nothing particularly memorable, and it did feel a little expensive for what it was, but that seems fairly typical at the moment.
Breakfast, on the other hand, was excellent and a real highlight. It set us up perfectly for the day.
It was very quiet during our stay. There were hardly any cars in the car park, and we were the only ones eating both in the evening and at breakfast. That may suit some people, but it is worth noting if you are expecting a busier atmosphere.
One practical point: the electric vehicle chargers on site are currently not working, so do not rely on them.
Overall, a pleasant, comfortable stay with great service and a strong breakfast.
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
8 Sept 2025
Easy to get, clean, quiet, comfy bed,
Jonathan
Jonathan, 1-night trip
Verified
10/10 Exceptional
3 Nov 2025
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Colin
Colin, 1-night trip
Verified
8/10 Very good
19 Jan 2026
Room spotless.Bottle of water and a few biscuits would have been good. Shower needs attention. My offer included breakfast...the hotel does not do breakfast. Any refund for this?
MICHAEL
MICHAEL, 1-night trip
Verified
10/10 Exceptional
18 Oct 2025
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money.
Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Nichola
Nichola, 1-night trip
Verified
10/10 Exceptional
8 Sept 2025
Friendly. Helpful staff
Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Bernadette
Bernadette, 1-night trip
Verified
8/10 Very good
25 Nov 2025
Very welcoming. Room clean. Bed very comfortable. Good parking. Very dog friendly except there is nowhere to walk them.
Breakfast disappointing as no hot drink with continental and no offer of more toast. Bathroom clean but somewhat dated.
Alan
Alan, 1-night trip
Verified
8/10 Very good
31 Aug 2025
I was so satisfied with bedsheets and towels cleanliness. We had a nice and comfort sleep
Khatereh
Khatereh, 1-night trip
Verified
10/10 Exceptional
6 Dec 2025
The place had literally changed management that day so unfortunately there was no cooked breakfast (only continental) until Sunday when the Chef would be in. Also the dinner menu was changed temporarily because of the sudden change in management. However, the new management and team were amazing in the service provided. Dinner was excellent and there was enough at breakfast for us to be satisfied. Rooms were spotless with plenty of tea, coffee and biscuits. Hot powerful shower with shampoo, shower gel, soap, etc provided. Comfortable bed and pillows. Dog friendly too.