In the heart of Berlin, Mercure Hotel MOA Berlin is a vibrant retreat with a shopping mall on site and an on-site restaurant, MOA.EAT. Enjoy hiking and biking activities or unwind at the gym while taking advantage of amenities like in-room WiFi, bike rentals, tour/ticket assistance, express check-out and 24-hour business center. Guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet-friendly
Parking available
Free Wi-Fi
Connecting rooms available
Air-conditioning
Main amenities (12)
Housekeeping (on request)
Near the beach
Restaurants and bar/lounge
Breakfast available
Fitness centre
Self parking
Room service
24-hour business centre
Conference centre
40 meeting rooms
Meeting rooms
24-hour front desk
For families (6)
Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is AU$145
AU$145
includes taxes & fees
25 May - 26 May
Why we love this property
Veggie dining options
This hotel offers a buffet breakfast with vegetarian options. The restaurant serves tasty vegan and vegetarian dishes, complemented by drinks at the bar.
Dreamy sleep options
Wrap in soft dressing gowns after selecting from the pillow menu. Hypo-allergenic bedding and blackout drapes ensure a restful night in curated rooms.
When you stay at MOA Berlin , you'll be within a 10-minute drive of Grips-Theater and Victory Column. Guests can visit the fitness centre for a workout or grab a bite to eat at MOA.EAT, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Birkenstrasse U-Bahn is 2 minutes and Westhafen Station is 7 minutes.
At a glance
DONE
Hotel size
336 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 25 per day; includes in/out privileges)
Electric vehicle charging point on site
On-site parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's games
Toys
What to do
Shopping
Beach nearby
Working away
24-hour business centre
40 meeting rooms
Computer station
Co-working spaces
Conference centre (80730 square feet of space)
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Bike hire
Bike storage
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Fitness centre
Shopping centre on-site
Bike parking
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
What to enjoy
Garden
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Food and drink
Fridge (on request)
Free bottled water
Reusable coffee/tea filters
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
MOA.EAT – This restaurant serves breakfast, lunch and dinner.
MOA BAR – This bar only serves light fare. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 11 for children
Early check-in can be arranged for an extra charge of EUR 35 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 35 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
Dining venue
The following facilities are closed for New Year's Eve:
Dining venue
Children & extra beds
Rollaway beds are available for EUR 30 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)
Parking
Covered self-parking costs EUR 25 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Also known as
Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA
Frequently asked questions
Does MOA Berlin offer free cancellation for a full refund?
Yes, MOA Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MOA Berlin ?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at MOA Berlin ?
Yes. Self-parking costs EUR 25 per day. Electric car charging is available.
What are the check-in and check-out times at MOA Berlin ?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at MOA Berlin ?
No, this hotel doesn't have a casino, but Spielbank Berlin (11-min drive) is nearby.
What is there to do at MOA Berlin and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near MOA Berlin ?
Yes, there's an on-site restaurant, MOA.EAT.
Does MOA Berlin have any outdoor private spaces?
Yes, every room features a garden.
What's the area around MOA Berlin like?
MOA Berlin is in Mitte, a short 2-minute walk from Birkenstrasse U-Bahn and 19 minutes' walk from Grips-Theater.
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Reviews
MOA Berlin Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, varied, and excellent with a wonderful selection of options. (22 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Lobby
Bar
Restaurant
Bed
Shower
Trip
Reviews
Verified
10/10 Exceptional
3 Jan 2026
The room was very nice and the staff was very friendly!
OLGA
OLGA, 3-night trip
Verified
10/10 Exceptional
3 Dec 2025
Excellent staff, nice and clean, comfortable, great place for the price
James
James, 2-night trip
Verified
10/10 Exceptional
1 Dec 2025
Clean and spacious room, friendly staff, beautiful hotel, nice location
bidenam
bidenam, 2-night trip
Verified
10/10 Exceptional
16 Dec 2025
Modern, good standard, nice, but expensive breakfast
Johan
Johan, 4-night trip
Verified
10/10 Exceptional
1 Jan 2026
The bed, pillow and comforter were so comfortable. Some of the best sleep, that I have had.
Nina
Nina, 4-night trip
Verified
8/10 Very good
27 Sept 2025
Some nice bars and restaurants near
maurice
maurice, 3-night trip
Verified
10/10 Exceptional
12 June 2025
Friendly staff, clean rooms and great Location.
Chris
Chris, 4-night trip
Verified
10/10 Exceptional
1 June 2025
Excellent staff, very comfortable accommodation, wonderful breakfast offering
Alistair Christie
Alistair Christie, 4-night trip
Verified
10/10 Exceptional
26 Nov 2025
Clean and quiet room. Friendly staff.
THEODORE
THEODORE, 2-night trip
Verified
8/10 Very good
1 July 2025
Very easy check in, quiet hotel, big room and fantastic breakfast
Morag
Morag, 4-night trip
Verified
10/10 Exceptional
3 June 2025
Hotel was excellent and staff were very friendly and helpful.
Nigel
Nigel, 3-night trip
Verified
10/10 Exceptional
3 Oct 2025
Very nice, clean, comfortable rooms. There’s a market on 1st floor, very convenient.
Karla
Karla, 2-night trip
Verified
10/10 Exceptional
15 Oct 2025
beautiful and comfortable
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
11 Sept 2025
Loved it!
Stay was perfect. Location, shopping, room, staff, and facilities were excellent.
Frank
Frank, 3-night trip
Verified
10/10 Exceptional
14 July 2025
Friendly staff
Comfortable and spacious rooms
Close to shops and shopping centre
Ubahn right across the street
Elisa Ferreira
Elisa Ferreira, 4-night trip
Verified
10/10 Exceptional
6 May 2025
Great location!
Near train stations, very walkable and great breakfast buffet.
Rosalinda
Rosalinda, 4-night trip
Verified
8/10 Very good
16 Nov 2025
The condition & cleanliness of the hotel was great. The staff were friendly & efficient. The location is amazing! There were a few amenities that I wish we had - such as hair conditioner, body lotion, and a sauna or spa. Other than those few things, the stay was amazing.
Zane
Zane, 2-night trip
Verified
8/10 Very good
18 Apr 2025
Great hotel to stay in Berlin, clean and spacious rooms and has a metro station near by.
Mariana
Mariana, 3-night trip
Verified
10/10 Exceptional
31 Aug 2025
Excellent breakfast. Excellent location, train station right in front and if you’re missing any groceries/ looking for snacks Edeka is right below. Highly recommend!
Fatima
Fatima, 2-night trip
Verified
6/10 Good
29 Oct 2025
Clean room, bathroom and bed but only 1 pillow , small duvet , no iron in room
Not much to make a tea in room
Staff was ok.
WAQAS
WAQAS, 3-night trip
Verified
10/10 Exceptional
10 May 2025
Quiet rooms, friendly check in staff. Good breakfast choice, but evening meals very limited. Good restaurants nearby hotel.
Ronn
Ronn, 3-night trip
Verified
8/10 Very good
13 July 2025
The hotel and room are great but the surrounding area is shady.
Suyash
Suyash, 2-night trip
Verified
10/10 Exceptional
25 Apr 2025
Great stay. Very clean and quiet. Amazing area. I’ll be back.
Janae
Janae, 6-night trip
Verified
10/10 Exceptional
15 June 2025
Stayed at Mercure MOA Berlin and really enjoyed it. The hotel was very clean and right next to a grocery store, which was super handy. There are great restaurants nearby, including a nice fish & steak place and a Vietnamese spot. It’s a bit far from the main attractions, but easy to reach by public transport. Overall, a comfortable and convenient stay!
Thimy
Thimy, 3-night trip
Verified
10/10 Exceptional
7 Mar 2025
Breakfast was good, lots of choice. Staff were helpful and friendly. Room was a great size too.