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Hostal El Refugio

1.0 star property
Central hostel in Puerto Natales, connected to a shopping centre

Choose dates to view prices

When visiting Puerto Natales, Hostal El Refugio is a great choice to consider. Free perks include WiFi and self-service breakfast daily between 6:00 AM and 10:00 AM.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free breakfast
  • Free Wi-Fi
  • Non-smoking

Main amenities (4)

  • Communal living room
  • Limited hour front desk
  • Tour/ticket assistance
  • Locker space
The current price is AU$140
3 Jan - 4 Jan 2026

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Fridge
2 bathrooms
Hairdryer
Microwave
Oven
Cookware/dishes/utensils
Stovetop
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Fridge
2 bathrooms
Hairdryer
Microwave
Oven
Cookware/dishes/utensils
Stovetop
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

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  • Free breakfast
  • Free Wi-Fi
  • Laundry facilities
  • Non-smoking
8.6 out of 10, Excellent, 15 reviews
The price is AU$90
25 Jan - 26 Jan 2026
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About the area

Map
valdivia, 807, Natales, Magallanes y la Antártica Chilena

What's nearby

  • Plaza de Armas - 7 min walk - 0.7 km
  • Puerto Natales Casino - 12 min walk - 1.0 km
  • History Museum - 12 min walk - 1.0 km
  • Costanera - 15 min walk - 1.3 km
  • Cueva del Milodon - 18 min walk - 1.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.6 miles/181.3 km

Restaurants

  • ‪Alveoli Bakery - ‬10 min walk
  • ‪El Asador Patagónico - ‬10 min walk
  • ‪El Brisket - ‬9 min walk
  • ‪La Picada de Carlitos - ‬9 min walk
  • ‪NOMAD Cafeteria de Especialidad - ‬8 min walk

About this property

Hostal El Refugio

When visiting Puerto Natales, Hostal El Refugio is a great choice to consider. Free perks include WiFi and self-service breakfast daily between 6:00 AM and 10:00 AM.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast each morning 6:00 AM–10:00 AM

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Communal living room
  • Lockers available

Accessibility

  • Hand-held shower heads
  • Magnifying mirror

Room amenities

Home comfort

  • Heating

Freshen up

  • 2 bathrooms
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Oven
  • Cookware, dishes and utensils

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales

Frequently asked questions

Are pets allowed at Hostal El Refugio?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal El Refugio?

Sorry, there's no on-site parking at Hostal El Refugio.

What are the check-in and check-out times at Hostal El Refugio?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM.

Is there an on-site casino at Hostal El Refugio?

No, this hostel doesn't have a casino, but Puerto Natales Casino (16-min walk) is nearby.

What's the area around Hostal El Refugio like?

Hostal El Refugio is in the heart of Puerto Natales, a short 13-minute walk from Plaza de Armas and 16 minutes' walk from Puerto Natales Casino.

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Reviews

Hostal El Refugio Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities

Reviews

10/10 Exceptional

Couldn't be better!

A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Jose Fernando, 3-night trip

10/10 Exceptional

Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Ashley, 6-night trip

10/10 Exceptional

Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Monica, 1-night trip

8/10 Very good

Simples, confortável, eficiente

A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Victor, 3-night trip

10/10 Exceptional

Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.
monika, 3-night trip