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SureStay Plus Hotel by Best Western Lubbock Medical Center

2.5 star property
Hotel with outdoor pool, near Texas Tech University

Photo gallery for SureStay Plus Hotel by Best Western Lubbock Medical Center

Exterior
Terrace/patio
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Outdoor pool
In the heart of Lubbock, SureStay Plus Hotel by Best Western Lubbock Medical Center offers a warm welcome with continental breakfast and free WiFi. Unwind at the seasonal pool or explore nearby Texas Tech University; with a gym, bar, and helpful staff on hand.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Seasonal outdoor pool
  • Bar/lounge
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
The current price is AU$102
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(46 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

7.6 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Sofa bed - double
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, free rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Private bathroom
Spring-water bath
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
7.8 out of 10, Good, 1,103 reviews
The price is AU$121
includes taxes & fees
3 Aug - 4 Aug
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About the area

Map
3901 19th Street, Lubbock, TX, 79410

What's nearby

  • Covenant Lakeside Hospital - 5 min walk - 0.5 km
  • United Supermarkets Arena - 15 min walk - 1.3 km
  • University Medical Center - 2 min drive - 1.9 km
  • Texas Tech University - 2 min drive - 1.5 km
  • Jones AT&T Stadium - 2 min drive - 3.0 km

Getting around

  • Lubbock, TX (LBB-Preston Smith Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬3 min drive
  • ‪Pizza Hut - ‬11 min walk
  • ‪Smoothie King - ‬3 min walk

About this property

SureStay Plus Hotel by Best Western Lubbock Medical Center

SureStay Plus Hotel by Best Western Lubbock Medical Center puts you a short five-minute drive from Texas Tech University. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a fitness centre and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 112 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (up to 36 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Wi-Fi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Bar/lounge

Working away

  • Business centre
  • 2 meeting rooms
  • Conference space (1636 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • ATM/banking
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.00 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from April to August

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Baymont Inn Hotel Lubbock
Baymont Inn Lubbock
Best Western Plus Palms Hotel Lubbock
SureStay Plus Hotel Best Western Lubbock
SureStay Plus Best Western Lubbock
Baymont Inn Suites Lubbock
SureStay Plus Hotel by Best Western Lubbock Medical Center Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 15 per pet, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Lubbock Medical Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at SureStay Plus Hotel by Best Western Lubbock Medical Center and nearby?

SureStay Plus Hotel by Best Western Lubbock Medical Center has an outdoor pool and a fitness centre.

Does SureStay Plus Hotel by Best Western Lubbock Medical Center have rooms with private hot tubs?

Yes, each room has a spring water bath.

What's the area around SureStay Plus Hotel by Best Western Lubbock Medical Center like?

SureStay Plus Hotel by Best Western Lubbock Medical Center is in the heart of Lubbock, a short 6-minute walk from Covenant Lakeside Hospital and 18 minutes' walk from United Supermarkets Arena.

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SureStay Plus Hotel by Best Western Lubbock Medical Center Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Bar
Children
Shower
Bathroom
Family friendly

Reviews

10/10 Exceptional

Was a great and peaceful stay
Desiree, 3-night trip

10/10 Exceptional

Great staff. Front desk was super nice! Clean too!
Samantha, 2-night trip

6/10 Good

Older hotel, get free drink coupon. Breakfast ok. Older needs to be updated
Vickie, 2-night trip

10/10 Exceptional

Great overnight stay. Desk clerk was very friendly and efficient even with the slow computers she had to deal with.
Kathy, 1-night trip

8/10 Very good

The folks were very friendly. The Hotel was OK and looked like it could use some cosmetic updates
Gregory, 2-night trip

10/10 Exceptional

It was good the storm came and it flooded some area but the lady at the desk took it all in stride. She did amazing.
Sherry, 1-night trip

6/10 Good

Average - price is accurate

Front desk check in was rude, stains on bedding, the mattress was AWFUL and definitely needs to be replaced. Bathroom was clean and it was quiet so it was average. The room was cheap so you kinda get what you pay for…
Aubrey, 1-night trip

4/10 Fair

Wasn’t bad, wasn’t great

Hotel was very dated, but it wasn’t terrible. Wasn’t super clean, fixtures were dingy, the halls were missing trim. The price was good for a quick trip for one night.
Amanda, 1-night trip

8/10 Very good

It wasn’t bad, but there was water damage in both the room and the bathroom. It kind of grossed me out. The pool was also disgusting. We went on graduation weekend, so there were not a lot of options, but I would probably look for other places to stay over this place
Jodi, 2-night trip

10/10 Exceptional

convenient

A budget friendly place close to the Texas Tech campus. Nice breakfast.
TERESA, 1-night trip

6/10 Good

Not impressed with breakfast bar - overall a
2-night trip

8/10 Very good

Polite, clean.
James, 1-night trip

10/10 Exceptional

Great hotel and great pricing
Rosalva, 1-night trip

10/10 Exceptional

It was all good
Sonya, 1-night trip

10/10 Exceptional

Good hotel with easy access to the University. Lots of restaurants in the area. Very happy with my stay. The breakfast could be longer on the weekends though. That's my only complaint.
Kelli, 1-night trip

10/10 Exceptional

I always enjoy my stay here
Christine, 1-night trip

4/10 Fair

What about redecoration and breakfast improvement

We booked 4 nights. The first night was totally awful due to the sound of traffic But the manager gave us another room the day after. That was great. The pool area was closed The breakfast was the worst ever. So we had our own food
stefan, 4-night trip

10/10 Exceptional

Clean. Safe. Pet friendly.
james j, 1-night trip

10/10 Exceptional

I love staying here it’s clean comfortable and staff is friendly
Christine, 1-night trip

10/10 Exceptional

Everything was good
Angel, 1-night trip

10/10 Exceptional

Had microwave refrigerator blow dryer ironing board and iron plus even a coffee maker ♡♡♡♡ As well as washer/dryer in ice machine area
Jeanna, 1-night trip

10/10 Exceptional

Nice Stay

A great place to stay. The staff were super, the amenities were delightful and the breakfast was plentiful.
John, 1-night trip

10/10 Exceptional

Big tv, soft bed and well worth the $60 a night I paid
Fred, 3-night trip

8/10 Very good

Comfortable beds

The beds in both of our rooms were very comfortable. The staff was friendly. The breakfast was a little lackluster, but I was there toward the end of the serving time so they might have been winding down.
Adam, 1-night trip

8/10 Very good

Good room for the price.
Shane, 1-night trip