Near Katy Mills Mall, Hilton Garden Inn Houston West Katy offers a warm welcome with a shopping mall on site and an American cuisine restaurant. Unwind by the fireplace in the lobby or enjoy breakfast, lunch, and dinner at Great American Grill. Guests appreciate the helpful staff and amenities like an outdoor pool with sun loungers.
George Bush Intercontinental Airport (IAH) - 46 min drive
Free local area shuttle
Free shopping centre shuttle
Free theme park shuttle
Restaurants
In-N-Out Burger - 18 min walk
Jack in the Box - 11 min walk
Foodbrand-Katy Mills Food CRT - 10 min walk
Rainforest Cafe - 11 min walk
Starbucks - 7 min walk
About this property
Hilton Garden Inn Houston West Katy
Hilton Garden Inn Houston West Katy offers a great location, putting you within a 15-minute walk of Katy Mills Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
101 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
DONE
Off-site
Free area shuttle within 0.01 miles
Free shopping centre shuttle
Free theme park shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Free local shuttle
What to do
Shopping
Horse riding nearby
Working away
24-hour business centre
3 meeting rooms
Computer station
Conference centre (1600 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
24-hour fitness centre
An outdoor pool
Shopping centre on-site
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Great American Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 14.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.00 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hilton Garden Inn Houston West/Katy Hotel Katy
Hilton Garden Inn Houston West/Katy Katy
Hilton Garden Inn West/Katy
Hilton Garden Inn West/Katy Houston
Hilton Garden Inn Houston West/Katy Hotel
Hilton Houston West Katy Katy
Hilton Garden Inn Houston West/Katy
Hilton Garden Inn Houston West Katy Katy
Hilton Garden Inn Houston West Katy Hotel
Hilton Garden Inn Houston West Katy Hotel Katy
Frequently asked questions
Does Hilton Garden Inn Houston West Katy offer free cancellation for a full refund?
Yes, Hilton Garden Inn Houston West Katy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Houston West Katy?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Garden Inn Houston West Katy?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Houston West Katy?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hilton Garden Inn Houston West Katy?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Houston West Katy and nearby?
Have fun during the warmer months with activities nearby such as horse riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a garden.
Are there restaurants at or near Hilton Garden Inn Houston West Katy?
Yes, Great American Grill offers American cuisine.
What's the area around Hilton Garden Inn Houston West Katy like?
Hilton Garden Inn Houston West Katy is a short 11-minute walk from Katy Mills Mall and 12 minutes' walk from Typhoon Texas.
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Hilton Garden Inn Houston West Katy Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Shower
Bathroom
Location
Toilet
Bed
Bathtub
Breakfast
Reviews
10/10 Exceptional
24 May 2025
Had lay over for flight and they accommodated me no prob.
Jana
Jana, 1-night trip
8/10 Very good
7 Apr 2025
It was safe and great location to highway and business's.
Mia
Mia, 3-night trip
10/10 Exceptional
11 Feb 2025
Great
Jose
Jose, 1-night trip
10/10 Exceptional
7 Jan 2025
Staff was friendly. They also accommodated my earlier arrival. I would definitely stay at this property again. Next time I visit Katy, Texas.
Shana
Shana, 2-night trip
10/10 Exceptional
25 July 2023
everyone in the property is nice & i definitely enjoyed my stay
July
July, 4-night trip
10/10 Exceptional
27 Jan 2024
Really convenient location and friendly staff. Definitely recommend
Sheila
Sheila, 4-night trip
2/10 Poor
2 Mar 2025
Paid over $150 and breakfast wasn’t included. Seriously !!!! There were closer hotels to the event I was attending but I stayed here cause of my membership with Hilton. Never again!!!!
US VETERAN 24 years of service. Disappointing !!!
Tranquilino
Tranquilino, 1-night trip
2/10 Poor
6 Apr 2025
The AC went out in the middle of the night, the room was very hot. I called front desk and they were not very helpful. I stopped by this morning on my way checking out and it was even worse, they did not even care.
Claudia
Claudia, 1-night trip
10/10 Exceptional
19 Apr 2024
Employees were really nice
rosa
rosa, 1-night trip
8/10 Very good
12 Nov 2024
Nice properly, however the padio could use some attention. They are doing so remodeling so that does need to be taken into account.
Thomas
Thomas, 1-night trip
10/10 Exceptional
1 Jan 2024
The clerk was very friendly.
Henry M. Hughes
Henry M. Hughes, 1-night trip
2/10 Poor
12 Nov 2024
I usually like staying at Hilton Garden Inn because of the bar & small kitchen at the Garden Inns. Ive stay at this property a few times. The first time is was excellent. Yet i must have upset the bartender or something because she has been very rude to me ever since. I will never stay @ this Garden Inn again. When i am in the Katy area (for business) i will stay @ a Marriott property that has a bar & a small kitchen.
Thomas
Thomas, 1-night trip
2/10 Poor
22 Nov 2024
The female bartender that rode a motorcycle was very rude, & disrespectful. I will never stay @ that property again untill i know that she no longer works there.
Thomas
Thomas, 1-night trip
8/10 Very good
26 Oct 2022
Nice accommodations
They stay and hotel are amazing. You have to be a Hilton Honors member to use the Wi-Fi for free, otherwise it’s 15 dollars . They did let us check in early
Brian
Brian, 1-night trip
10/10 Exceptional
16 July 2024
Clean and Cold rooms!
I evacuated here during a hurricane and they did a fabulous job, especially while short handed. Evan at the front desk had a great calming presence and was incredibly helpful. The room was immaculate, no small feat during a natural disaster. Any dings on my rating are just due to the age of the property, could use a little face lift. But the rooms are clean and COLD and a blessing after a hurricane.
Stefanie
Stefanie, 2-night trip
8/10 Very good
19 July 2023
I'd stay again
Check in was easy and staff friendly. 1st room toilet didn't work, so they moved us immediately. AC in hall of 2nd floor was not cooling well and pool needed to be shocked.
Sandy
Sandy, 2-night trip
4/10 Fair
9 Feb 2023
Olds moldy.
Outdated, musty and tired hotel. Fitness center was aweful. Shower was something I would expect out of a government funded facility.
Scott
Scott, 2-night trip
2/10 Poor
17 July 2024
Junkyyyyy - does NOT live up to what I imagine “Hilton” to be. The money spent was double what it was worth. Never again - staff was very friendly, that was the only redeeming quality.
TV not working, stains on bath towel, the “H” for hot water was carved into the metal next to the “C” for cold … totally a janky experience.
Nurah
Nurah, 1-night trip
6/10 Good
17 June 2023
I got a bunch of what appears to be bed bug bites for my two night stay. The bathroom sink are too small and the bathtub didn't have any lights above it. Otherwise, the service was good and the location was convenient. Thank you!
Belinda
Belinda, 2-night trip
10/10 Exceptional
26 Jan 2023
The hotel was nice and clean the bed was very comfortable and the floor itself was very quite and peaceful. I did find a empty bottle of wine in the safe. I'm still waiting on my 50 dollar held for incidentals which should have been returned on Monday. Overall very nice hot.
cynthia
cynthia, 1-night trip
8/10 Very good
24 July 2023
Staff was great but the water pressure was pathetic. My wife couldn't rinse her hair properly.
William Allan
William Allan, 3-night trip
4/10 Fair
10 Feb 2023
Spider on the bed. Shower had TERRIBLE pressure.
Dave
Dave, 2-night trip
4/10 Fair
22 Mar 2024
I thought Hilton was supposed to be a full service hotel. When My toilet clogged and I asked them to come help me (I'm 85 years old) all they did was leave a plunger by my door. You can't help a senior citizen better than that?
Jeanette
Jeanette, 2-night trip
4/10 Fair
19 Feb 2024
My sheets a comforter was dirty soiled with blood and old make up, pillows smelled like dirty hair, very disappointed, staff replaced sheets and comforter and the comforter had lots of holes in it.
Tina
Tina, 2-night trip
4/10 Fair
5 July 2022
I was assigned a handicapped room next to the elevator. Room did not have a bathtub. Shower was configured to allow water to flow into the main area of the bathroom. I checked out a day early because of the situation. I will not use expedia ever again.