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The Royal Shaza Suites

2.5 star property
Beachfront hotel with pool bar, near Bamburi Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Shaza Suites

3 outdoor pools, open 7:00 AM to 6:00 PM, free pool cabanas
Exterior
Exterior
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 3 bars/lounges
  • 3 outdoor pools
  • Fitness centre
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 2 meeting rooms
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Cookware, dishware and utensils
  • Separate sitting area
  • Garden
The price is AU$153
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, 3 Bedrooms, Ocean View

Family Suite, 3 Bedrooms, Ocean View | Bathroom

Family Suite, 3 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Premium bedding, memory-foam beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Memory foam bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Ocean View

Premium bedding, memory-foam beds, in-room safe, individually furnished

Family Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchenette
Flat-screen TV
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Memory foam bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View

Luxury Studio Suite, Ocean View

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Beach Rd, Shanzu, Mombasa, Mombasa County

What's nearby

  • Mtwapa Mall - 7 min drive - 5.2 km
  • Nguuni Nature Sanctuary - 10 min drive - 7.3 km
  • City Mall - 10 min drive - 7.8 km
  • Bamburi Beach - 12 min drive - 4.3 km
  • Nyali Beach - 27 min drive - 10.8 km

Getting around

  • Vipingo (VPG) - 34 min drive
  • Mombasa (MBA-Moi Intl.) - 50 min drive
  • Ukunda (UKA) - 101 min drive

Restaurants

  • ‪Kendas Arcade Hotel - ‬6 min drive
  • ‪Severin Sea Lodge - ‬8 min drive
  • ‪Char Choma - ‬8 min drive
  • ‪Il Covo - Bamburi - ‬7 min drive
  • ‪Yul's - ‬7 min drive

About this property

The Royal Shaza Suites

The Royal Shaza Suites offers a private beach and puts you near activities such as scuba-diving, snorkelling and windsurfing. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials and body treatments. Dining choices include 2 restaurants, and the 3 bars/lounges are great places to grab a cold drink. Other highlights include a poolside bar, a fitness centre and a children's pool.

Languages

English, Swahili

At a glance

Hotel size

  • 93 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Late check-in subject to availability
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception

Travelling with children

  • Children's pool
  • Playground

What to do

  • On a private beach
  • Fitness classes
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 2 meeting rooms
  • Conference space (1776 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Wedding services
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate sitting area

Freshen up

  • Bidet
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Microwave
  • Cookware, dishes and utensils
  • High chair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials and body treatments.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.

Also known as

The Royal Shaza Suites Hotel
The Royal Shaza Suites Mombasa
The Royal Shaza Suites Hotel Mombasa

Frequently asked questions

Does The Royal Shaza Suites offer free cancellation for a full refund?
Yes, The Royal Shaza Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Royal Shaza Suites?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at The Royal Shaza Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Royal Shaza Suites?
Yes, there's free self parking.
What are the check-in and check-out times at The Royal Shaza Suites?
You can check in starting at noon. Check-out time is 10:00 AM.
What is there to do at The Royal Shaza Suites and nearby?
Have fun with nearby activities such as boat tours, fishing and kayaking. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a private beach. The Royal Shaza Suites also has a fitness centre and spa services, as well as a garden.
Are there restaurants at or near The Royal Shaza Suites?
Yes, there are 2 on-site restaurants.

The Royal Shaza Suites Reviews

Reviews

7.4

Good

9.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

This hotel is a unique and beautiful find! My only gripe is the yummy but limited breakfast on offer during my November visit. I've given it a 5 star as it's a well looked after hotel with amazing grounds and facilities. Hotel staff went beyond duty to ensure I gained access to having my hair braiding within 24 hours by calling on a local contact, they paid attention to detail in their service, kudos to the manager as she led by example, quickly spotting me in the car park attempting to unload the car on arrival. I think, I was in superwoman mode! I was grateful for the prompt help though :) I liked how confident and polite staff were to engage in conversations and remained both friendly and professional. I felt safe at the hotel and the surrounding area. I truly felt welcomed and can't wait to share this experience with family and friends. I can't wait to be back. To all the staff at The Royal Shaza Suites, a massive thank you for making my stay one to fondly remember. Agnes
Agnes, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staffs were so friendly and accommodative.the rooms are so spacious and very clean,with a very nice sea view.the food was so delicious and cooked to perfection.the bar and the restaurant staffs were very helpful and very kind..i enjoyed every moment and i am so greatful for the good services..thankyou Royal Shaza
Anne, 1-night trip
Verified Expedia guest review

2/10 Poor

We booked a 3 bedroom executive suite that on Expedia said "sleeps six" and we had 3 adult male travelers. Even though there are 3 separate rooms with three separate queen beds, we were charged an additional 250 USD for having an extra person. The room was advertised as 113 USD per night. With the extra person charge, the real rate was 191 USD per night. This should be the largest, boldest number on the Expedia listing. It makes no sense to have a 3 bedroom suite charge extra for 3 people. The manager tried to give us a paper brochure in the lobby to show us the per person rate that we did not see online or until day 2 of the stay, when I saw the extra 250 USD charge sneakily added to my credit card. We shot videos, raved about the hotel on instagram and youtube, but will now be actively not supporting this hotel unless a manager or owner contacts me directly, refunds the money and/or compensates us with another stay. (The hotel was great but the false advertising was predatory!)
Duane, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Leah, 3-night trip
Verified Expedia guest review