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Mansión Alcázar Boutique Hotel

4.0 star property
Relax amidst historic charm and indulge your senses at this boutique hotel. Unwind at the coffee shop or treat yourself to a rejuvenating spa treatment.

Photo gallery for Mansión Alcázar Boutique Hotel

Courtyard
Courtyard
Terrace/patio
Exclusive Suite, Multiple Beds, Kitchen, Executive Level
Courtyard
Located in Downtown Cuenca, Mansión Alcázar Boutique Hotel offers an upscale retreat with a cooked-to-order breakfast and on-site spa treatments. Indulge in aromatherapy, Swedish massages, or explore the garden while staying connected with free WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer
  • Spa
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Business centre
  • 12 meeting rooms
  • Airport shuttle

For families (6)

  • Babysitting (surcharge)
  • Full-sized fridge/freezer
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is AU$195
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Exclusive Suite, 1 King Bed with Sofa bed, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Sofa bed
  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Highlights

Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Bathrobes
Private bathroom
Espresso maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Highlights

Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Private bathroom
Bathrobes
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Bathrobes
Private bathroom
Espresso maker
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Suite, 1 King Bed

Traditional Suite, 1 King Bed

Traditional Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Heating
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Individually decorated
Heating
Full-sized fridge/freezer
LED TV
Premium bedding
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Exclusive Suite, Multiple Beds, Kitchen, Executive Level

Highlights

Separate dining area
Separate sitting area
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
LED TV
Premium bedding
  • 64 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

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9.2 out of 10, Wonderful, 381 reviews
The price is AU$112
includes taxes & fees
21 Feb - 22 Feb
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About the area

Map
Calle Bolivar 12-55 Y Tarqui, Cuenca, Azuay, 010104

What's nearby

  • Calderon Park - 5 min walk
  • New Cathedral of Cuenca - 5 min walk
  • Río Tomebamba & Calle Larga - 13 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk
  • Mall del Rio - 6 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 7 min drive
  • 14n - Antonio Borrero Station - 9 min walk
  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 14 min walk
  • Unidad Nacional Tram Station - 16 min walk
  • Parque del Molinero Tram Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪New York Pizza - ‬4 min walk
  • ‪Negroni - ‬6 min walk
  • ‪El Confesionario - ‬5 min walk
  • ‪Hot Dog del Tropical - ‬5 min walk
  • ‪Raymipampa - ‬5 min walk

About this property

Mansión Alcázar Boutique Hotel

Located just 2.2 mi (3.6 km) from the airport, Mansión Alcázar Boutique Hotel offers a shuttle (available 24 hours). You can visit the spa to indulge in hot stone massages, facials or aromatherapy, and local and international cuisine is served at CASA ALONSO, which is open for breakfast, lunch and dinner. This boutique hotel also features a bar/lounge, a sauna and a steam room. Fellow travellers love the helpful staff and overall property condition. Public transportation is close by: Gaspar Sangurima Tram Station is only 14 minutes on foot.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and over; guests must have received complete vaccination at least 14 days prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site garage
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business centre
  • 12 meeting rooms
  • Computer station
  • Conference space (452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 46-inch LED TV
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

CASA ALONSO – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 13 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel
Mansión Alcázar Boutique Cuenca
Mansión Alcázar Boutique
Mansion Alcazar Cuenca
Mansion Alcazar Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel
Mansión Alcázar Boutique Hotel Cuenca
Mansión Alcázar Boutique Hotel Hotel Cuenca

Frequently asked questions

Does Mansión Alcázar Boutique Hotel offer free cancellation for a full refund?

Yes, Mansión Alcázar Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mansión Alcázar Boutique Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is an airport shuttle service offered by Mansión Alcázar Boutique Hotel?

Yes, an airport shuttle is available. The charge is USD 13 per person one-way.

What are the check-in and check-out times at Mansión Alcázar Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Mansión Alcázar Boutique Hotel and nearby?

Mansión Alcázar Boutique Hotel has a spa and a steam room, as well as a garden.

Are there restaurants at or near Mansión Alcázar Boutique Hotel?

Yes, CASA ALONSO offers local and international cuisine and garden views.

What's the area around Mansión Alcázar Boutique Hotel like?

Mansión Alcázar Boutique Hotel is in Downtown Cuenca, a short 7-minute drive from Cuenca (CUE-Mariscal Lamar) and 5 minutes' walk from Calderon Park. Travellers love the hotel's prime location.

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Mansión Alcázar Boutique Hotel Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

El Centro Historic Hotel
Just a one night stay to do some holiday shopping.
Kelly, 1-night trip

8/10 Very good

Nice colonial building
Juan, 3-night trip

10/10 Exceptional

Lot of history. Nice hotel
serena, 1-night trip

10/10 Exceptional

Place is top tier! Couldn’t ask for anything more they were excellent
Nicholas Carl, 8-night trip

10/10 Exceptional

Cuenca’s charming little gem
Lovely Boutique hotel in the centre of Cuenca. Within walking distance off many lovely sightseeing spots. Service was great and staff was so friendly. We had breakfast and parking included in our stay and this was a great perk. Over the weekend they have a lovely buffet breakfast. During the week it is a la cart that is not as wow as the buffet but still very good. The coffee was nice and strong and the ambience you can’t beat. Gardens are so welcoming. The products used in the rooms as shampoo and creams are l’occitane so really high quality. Make sure to spend some time in the common areas where you can enjoy the full beauty of this old historical house.
Front view of hotel
Dining area
Inner courtyard
Maria, 4-night trip

10/10 Exceptional

Food, location, staff and service are outstanding
Carlos, 2-night trip

10/10 Exceptional

Great place with very friendly staff! Would gladly stay here again.
Patrick, 3-night trip

10/10 Exceptional

Love love love this place and the restaurant is amazing. The staff are so accommodating with the best customer service I have ever received.
JaTori, 1-night trip

10/10 Exceptional

Great Hotel
JOSE JOAQUÍN, 1-night trip

10/10 Exceptional

The best in Cuenca. Look no further. The staff is the best.
Luis, 1-night trip

10/10 Exceptional

Beautiful property lots of history. Staff very friendly. Good food. The best experience in Ecuador.
serena, 1-night trip

10/10 Exceptional

Beautiful historic building now hotel with a garden area, restaurant (and the food was very delicious), and the staff were extremely accommodating and professional. I can't wait for my return to this hotel in a few days.
JaTori, 1-night trip

10/10 Exceptional

The property is gorgeous and is awesome walking location. If coming for any spirtual medine retreat there several stores close to get all items needed
Sean, 2-night trip

10/10 Exceptional

Beautiful Boutique Hotel in the center of Cuenca
David, 1-night trip

10/10 Exceptional

Best choice
Probably one of the best choices we have done, the hotel is top notch. Well located, quiet and amazing staff
André, 3-night trip

10/10 Exceptional

Staff were very attentive and very helpful. They made my Cuenca experience memorable. Thank you for all your help.
Von Ryan, 1-night trip

10/10 Exceptional

Beautiful property in a great location. Outstanding staff who never failed in responding to our requests and needs timely and with pleasure. Jorge was the highlight of our stay with his charm and attention to us - even remembering our names from our first day there. Frank took the lead smoothly when Jorge wasn’t onsite and gave us his best attention in all things. We’ll be back!!!
Jennifer, 4-night trip

10/10 Exceptional

Loved everything about the place and the staff was very friendly
Jennifer, 1-night trip

10/10 Exceptional

The property is AMAZING. I loved the architecture, everything is spectacular: the rooms, food and the facilities.
Mara, 1-night trip

10/10 Exceptional

Great location- beautiful gardens — excellent help from the staff
Anand, 3-night trip

10/10 Exceptional

Beautiful antique hotel boutique, with a beautiful garden. Good staff and service. Great location.
Amarilis, 1-night trip

10/10 Exceptional

What a beautiful place, especially the garden! Breakfast was excellent. Great location - walkable to both main squares.
Christine, 3-night trip

10/10 Exceptional

Amazing place and the breakfast is super
Victor AGUIAR, 2-night trip

10/10 Exceptional

Good place to stay
1-night trip

6/10 Good

Cold room
Miguel, 1-night trip