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Primula Beach Hotel Kuala Terengganu

4.5 star property
Kuala Terengganu beachfront hotel with 2 restaurants, outdoor pool

Photo gallery for Primula Beach Hotel Kuala Terengganu

Outdoor pool, pool umbrellas, pool loungers
Restaurant
Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Overlooking the ocean in Batu Buruk, Primula Beach Hotel Kuala Terengganu offers a tranquil retreat with a private beach and sun loungers. Soak up the sun or unwind at one of the two on-site restaurants with stunning views, indulge in spa services, and take advantage of shopping on site.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Spa services
  • Business centre
  • Limo/town car service

Feel at home (6)

  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Check availability for these dates

Tonight

July 31 - Aug 1
Check availability for tonight July 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Hairdryer
Free bottled water
Minibar
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Queen Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Primula Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Primula Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Bathtub, free toiletries, hair dryer, towels

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jalan Persinggahan, Kuala Terengganu, Kuala Terengganu, Terengganu, 20400

What's nearby

  • KTCC Mall - 9 min walk - 0.8 km
  • Batu Buruk Beach - 10 min walk - 0.9 km
  • Kuala Terengganu Drawbridge - 19 min walk - 1.6 km
  • Pasar Payang - 3 min drive - 2.3 km
  • Kampung Cina - 3 min drive - 2.3 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 24 min drive

Restaurants

  • ‪Zus Coffee - ‬11 min walk
  • ‪Nasken Coffee KTCC - ‬10 min walk
  • ‪Uncle Chua Signature - ‬8 min walk
  • ‪KFC - ‬6 min walk
  • ‪Z-Bajet. Restoran - ‬7 min walk

About this property

Primula Beach Hotel Kuala Terengganu

Primula Beach Hotel Kuala Terengganu offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. Other highlights at this luxurious hotel include a fitness centre and a garden.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 248 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • 2 restaurants
  • Bar/lounge
  • Room service

Travelling with children

  • Playground

What to do

  • On a private beach
  • Shopping
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Bayu Restaurant – This restaurant overlooks the ocean.
Anjung Bistro – This restaurant overlooks the ocean.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Primula
Primula Beach
Primula Beach Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Hotel
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Hotel
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel
Primula Beach Hotel Kuala Terengganu Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Does Primula Beach Hotel Kuala Terengganu offer free cancellation for a full refund?

Yes, Primula Beach Hotel Kuala Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Primula Beach Hotel Kuala Terengganu?

Yes, there's an outdoor pool.

Are pets allowed at Primula Beach Hotel Kuala Terengganu?

Sorry, pets aren't allowed.

Is parking offered on site at Primula Beach Hotel Kuala Terengganu?

Yes, there's free self parking.

What are the check-in and check-out times at Primula Beach Hotel Kuala Terengganu?

Check-in start time: 2 PM; check-in end time: 6 PM. Check-out time is noon.

What is there to do at Primula Beach Hotel Kuala Terengganu and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a fitness centre. Primula Beach Hotel Kuala Terengganu also has spa services and a garden.

Are there restaurants at or near Primula Beach Hotel Kuala Terengganu?

Yes, there are 2 on-site restaurants, featuring ocean views.

What's the area around Primula Beach Hotel Kuala Terengganu like?

Primula Beach Hotel Kuala Terengganu is in Batu Buruk, a short 11-minute walk from KTCC Mall and 11 minutes' walk from Batu Buruk Beach.

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Primula Beach Hotel Kuala Terengganu Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Outdated hotel

This hotel is in desperate need of a major makeover. The tiles in the bathroom are mouldy with cracks. The paint on the ceiling is peeling due to condensation. The furniture very old. No choice but to stay there since there aren’t many 4-5 star hotels in Kuala Terengganu
hani, 1-night trip

8/10 Very good

Wi-fi was extremely slow. This can definitely be improved
2-night trip

8/10 Very good

1-night trip

6/10 Good

the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
1-night trip

6/10 Good

Furnishings tired. Fittings not well maintained
KLN, 1-night trip

10/10 Exceptional

The best property in Kuala Terengganu
Ms, 3-night trip

2/10 Poor

Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
2-night trip

4/10 Fair

Needs updating

The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned. The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services. The staff were very friendly and willing to help.
Jan, 3-night trip

4/10 Fair

Just OK

Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
jainal, 1-night trip

6/10 Good

Ok, average hotel

was expecting too high, but turns out this is above average hotel, around 3.5 stars.

8/10 Very good

思ったよりは良い。リピートもありかも。

部屋は、掃除して落とせないフロアの老朽部分はあるものの清潔である。 水回りも問題なし。 プールは広く、スライダーもあり、こども連れなら楽しく遊べる感じがする。 午後のチェックイン時は誰も泳いでいなかったため、状況によっては貸し切りで使えるかも。 人がいないためか、プールバーに従業員がおらず使用されていない。 プールから続くビーチは白く広い。 その先にある海は、波が高く砂を巻き上げているためか濁っているためシュノーケリングをする気も起きない。 ロビー下にあるメインレストランの夕食ビュッフェは、税込み大人　50リンギット、子供　25リンギット。 今回はチェックイン時にレストランの15％オフクーポンを受け取り、それを使用したため更にお得感が増した。 豪華ではないが、まずまずの内容だと感じた。それと、小さいながらも生バンド演奏も行っていた。 朝食ビュッフェは必要十分な種類。 プール越しに海も見れるので、朝からリゾートホテルの雰囲気を感じることができる。 スタッフは、笑顔がなくぶっきらぼうなのがマイナスだが、依頼すると普通にやってくれる。 タクシーは待機していないようで、ベルボーイに依頼すると5分程度でやってきた。 普通のホテルであるグランドコンチネンタルとプリムラを比較すると、 総合的にはプリムラを選んでしまうかもしれない。

4/10 Fair

The facilities in the room very terrible.

Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.

8/10 Very good

2/10 Poor

Dirty Hotel with bad pool

Big room with good view, bed comfortable. But many inserts in swimming pool, pool water is very very dirty. Many small cockroaches in toilet & cupboard. Must not stay this hotel again.

6/10 Good

everything ok

old hotel

8/10 Very good

Nice and good view of the sea.

One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.

8/10 Very good

séjour parfait et le buffet petit déjeuné aussi

10/10 Exceptional

Ocean view & great ICT

We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..

8/10 Very good

Great room size

Breakfast buffet was good with both local & continental spread.

8/10 Very good

8/10 Very good

10/10 Exceptional

Wonderful place to stay.....heaven..

All my family member feel happy stay at Primula Beach Resorts. We will come back again in future plan for vacation.

2/10 Poor

Cockrouchs in the room Bad wifi connection

6/10 Good

Friendly stsff

Torn bed sheets and torn towels Not enough toilet roll But food reasonably good

8/10 Very good

Nice place to stay.. Not much variety of breakfast..