Showed up at 915pm; reservation said checkin closes at 930pm. I was glad I had read lots of reviews, since one said to follow signs to Mirabell Restaurant. The hotel, next to the restaurant, was dark, no lights on, with the name printed on one of the sides, and the doors were locked. I went to the restaurant next door, where the owner told me in German, through guests who translated, our room numbers, and gave me keys to go back across the street in the rain to let myself in. Sheets on the bed were rough, not good. Floors were so creaky; I'm sure we woke people up the next morning when we left at 630am. The dear lady at the restaurant next door got up early to serve us breakfast, which was FABULOUS, as was the unbelievable view, almost making me forget the awful checkin and bad sheets.