Medellín Clinic - El Poblado - 17 min walk - 1.4 km
Oviedo Shopping Center - 3 min drive - 2.5 km
Santafé Mall - 4 min drive - 3.5 km
Getting around
Medellín (MDE-José María Córdova Intl.) - 36 min drive
Poblado Station - 10 min walk
Industriales Station - 25 min walk
Restaurants
Foxey Pub - 3 min walk
Tagliata - 4 min walk
Pizzería Olivia - 3 min walk
Gabo - 2 min walk
Ganso & Castor Café - Bistró - 3 min walk
About this property
Heiss Hotel
Heiss Hotel offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. Also, Santafé Mall and Botero Plaza are within a short drive. Public transportation is close by: Poblado Station is only 10 minutes on foot.
Languages
English, Spanish
At a glance
Hotel size
176 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
No on-site parking
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Services
24-hour front desk
Facilities
Garden
Accessibility
Lift
Lift door width (centimetres): 102
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 200000 per accommodation, per stay
Policies
This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Property Registration Number 210165
Also known as
Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín
Frequently asked questions
Does Heiss Hotel offer free cancellation for a full refund?
Yes, Heiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heiss Hotel?
Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.
Is parking offered on site at Heiss Hotel?
Sorry, there's no on-site parking at Heiss Hotel.
What are the check-in and check-out times at Heiss Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Heiss Hotel and nearby?
Heiss Hotel has a garden.
What's the area around Heiss Hotel like?
Heiss Hotel is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.
Heiss Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Maarya
Maarya, 4-night trip
Verified Hotels.com guest review
2/10 Poor
17 Dec 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Amazing
Gustavo
Gustavo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Safe locatiom
Kevin Oscar Berrios
Kevin Oscar Berrios, 4-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sept 2024
Great for business travelers. Rooms were new and well cleaned.
Renzo
Renzo, 3-night business trip
Verified Expedia guest review
2/10 Poor
18 Sept 2024
Allanys
Allanys, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
I like it
Franny
Franny, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Muy limpio y nuevo
Nicole
Nicole, 1-night trip
Verified Expedia guest review
2/10 Poor
31 Aug 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Recomendado
La ubicación del lugar es muy buena. La habitación muy cómoda. Recomiendo el lugar.
JUAN PABLO
JUAN PABLO, 4-night trip
Verified Hotels.com guest review
6/10 Good
8 Dec 2024
Evaluación crítica para ayudar a mejorar!!
Hotel inacabado. Faltam muchas cosas para ser um lugar recomendable. Las carencias más importantes son: no hay restaurante y por tanto, no tiene servicio de cuarto; no tiene comunicación con recepción; no tiene televisor en el dormitorio; no tiene cubiertos y si tiene cocina plato y heladera. El atendimiento es bastante amador. Puede mejorar pero falta mucho trabajo. Está bien ubicado y tiene una estructura buena!!
RODOLFO
RODOLFO, 8-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
MAGDA A
MAGDA A, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Jeysson
Jeysson, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Nov 2024
Hotel nuevo, habitaciones pequeñas
Hotel nuevo, pero habitaciones relativamente pequeñas (estilo europa) no hay espacio suficiente para 2 personas, hotel de una noche esta bien
gerardo javier
gerardo javier, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
JUAN F
JUAN F, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Nice and new hotel
Very nice and new hotel and it's not quite finished yet. Only thing that I can say could be better is WiFi, is was very unstable and dropped out very often
Terje
Terje, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Sept 2024
Que no había agua caliente en todo momento, de ahi en fuera Excelente todo
Daniel Iván Suenaga
Daniel Iván Suenaga, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Buena zona, cerca de todo. Relación calidad precio muy buena.
Luis
Luis, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
A
Yacel
Yacel, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Divino este hotel. Fui de las primeras huéspedes y me hicieron sentir muy bienvenida. El staff es supremamente amable. Lorena la chica de recepción incluso me recomendó en donde ir a almorzar. Volvería sin duda. La ubicación es inmejorable.