Heiss Hotel

4.0 star property
Hotel convenient to Poblado Park, aimed at LGBTQ+ guests
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heiss Hotel

Luxury Room, Balcony, City View
Luxury Room, Balcony, City View | Living area
Interior detail
Reception
Luxury Room, Balcony, City View | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Cable TV service
The price is AU$106
includes taxes & fees
8 Jan - 9 Jan 2025

Room options

Luxury Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 9 min walk - 0.8 km
  • Lleras Park - 14 min walk - 1.2 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.4 km
  • Oviedo Shopping Center - 3 min drive - 2.5 km
  • Santafé Mall - 4 min drive - 3.5 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 36 min drive
  • Poblado Station - 10 min walk
  • Industriales Station - 25 min walk

Restaurants

  • ‪Foxey Pub - ‬3 min walk
  • ‪Tagliata - ‬4 min walk
  • ‪Pizzería Olivia - ‬3 min walk
  • ‪Gabo - ‬2 min walk
  • ‪Ganso & Castor Café - Bistró - ‬3 min walk

About this property

Heiss Hotel

Heiss Hotel offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. Also, Santafé Mall and Botero Plaza are within a short drive. Public transportation is close by: Poblado Station is only 10 minutes on foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM

Services

  • 24-hour front desk

Facilities

  • Garden

Accessibility

  • Lift
  • Lift door width (centimetres): 102

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Policies

This property caters to LGBTQ+ guests.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Property Registration Number 210165

Also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel offer free cancellation for a full refund?
Yes, Heiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heiss Hotel?
Yes, pets are welcome. There's a charge of COP 200000 per accommodation, per stay.
Is parking offered on site at Heiss Hotel?
Sorry, there's no on-site parking at Heiss Hotel.
What are the check-in and check-out times at Heiss Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Heiss Hotel and nearby?
Heiss Hotel has a garden.
What's the area around Heiss Hotel like?
Heiss Hotel is a short 9-minute walk from Poblado Park and 14 minutes' walk from Lleras Park.

Heiss Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Maarya, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Gustavo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe locatiom
Kevin Oscar Berrios, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great for business travelers. Rooms were new and well cleaned.
Renzo, 3-night business trip
Verified Expedia guest review

2/10 Poor

Allanys, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I like it
Franny, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy limpio y nuevo
Nicole, 1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recomendado
La ubicación del lugar es muy buena. La habitación muy cómoda. Recomiendo el lugar.
JUAN PABLO, 4-night trip
Verified Hotels.com guest review

6/10 Good

Evaluación crítica para ayudar a mejorar!!
Hotel inacabado. Faltam muchas cosas para ser um lugar recomendable. Las carencias más importantes son: no hay restaurante y por tanto, no tiene servicio de cuarto; no tiene comunicación con recepción; no tiene televisor en el dormitorio; no tiene cubiertos y si tiene cocina plato y heladera. El atendimiento es bastante amador. Puede mejorar pero falta mucho trabajo. Está bien ubicado y tiene una estructura buena!!
RODOLFO, 8-night trip
Verified Hotels.com guest review

8/10 Very good

MAGDA A, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Jeysson, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Hotel nuevo, habitaciones pequeñas
Hotel nuevo, pero habitaciones relativamente pequeñas (estilo europa) no hay espacio suficiente para 2 personas, hotel de una noche esta bien
gerardo javier, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

JUAN F, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and new hotel
Very nice and new hotel and it's not quite finished yet. Only thing that I can say could be better is WiFi, is was very unstable and dropped out very often
Terje, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Que no había agua caliente en todo momento, de ahi en fuera Excelente todo
Daniel Iván Suenaga, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Buena zona, cerca de todo. Relación calidad precio muy buena.
Luis, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A
Yacel, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Divino este hotel. Fui de las primeras huéspedes y me hicieron sentir muy bienvenida. El staff es supremamente amable. Lorena la chica de recepción incluso me recomendó en donde ir a almorzar. Volvería sin duda. La ubicación es inmejorable.
Orianna, 1-night trip
Verified Expedia guest review