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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with spa, near Short Pump Town Center

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Experience the sleek, modern design of Towne Center West Hilton, set amidst lush greenery and beautifully maintained surroundings.
Experience the elegant lobby with a long reception desk, black chairs, and artwork on the walls.
Step into the inviting Shulas Steak House, where a warm welcome awaits.
Relax in the serene patio area with a fire feature, comfortable seating, and umbrellas.
Two spacious beds with tufted headboards, bedside tables, and a seating area create a comfortable retreat.
In the heart of Short Pump, Hilton Richmond Hotel & Spa/Short Pump offers an upscale retreat. Unwind with a deep-tissue massage at Aura Spa, take a dip in the indoor pool or enjoy breakfast and American cuisine at one of two on-site restaurants. With helpful staff and free in-room WiFi, your stay is sure to be relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Hot tub
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
  • 11 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The current price is AU$275
includes taxes & fees
28 Aug - 29 Aug

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt House Richmond / Short Pump

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
The price is AU$206
includes taxes & fees
1 Sept - 2 Sept
Hyatt House Richmond / Short Pump
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About the area

Map
12042 West Broad Street, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 11 min walk - 1.0 km
  • Sheltering Arms Institute - 3 min drive - 3.2 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Virginia Commonwealth University - 18 min drive - 24.9 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 29 min drive
  • Richmond Main Street Station - 19 min drive
  • Richmond Staples Mill Road Station - 19 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hilton Richmond Hotel & Spa/Short Pump puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Aroma Cafe, one of 2 restaurants, serves breakfast. Other highlights include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 254 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 3:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (USD 10.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Working away

  • 24-hour business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (21937 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 65-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Aura Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.

Dining

Aroma Cafe – This café only serves breakfast.
Shula's Steakhouse – This steakhouse specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
The Restaurant – This restaurant specialises in American cuisine and only serves breakfast. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 18.00 per person

Parking

  • Covered self-parking costs USD 10.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

Does Hilton Richmond Hotel & Spa/Short Pump offer free cancellation for a full refund?

Yes, Hilton Richmond Hotel & Spa/Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Richmond Hotel & Spa/Short Pump?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilton Richmond Hotel & Spa/Short Pump?

Yes. Self-parking costs USD 10.00 per day. Electric car charging is available.

What are the check-in and check-out times at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Hilton Richmond Hotel & Spa/Short Pump and nearby?

Hilton Richmond Hotel & Spa/Short Pump has a spa and an indoor pool, as well as a 24-hour fitness centre.

Are there restaurants at or near Hilton Richmond Hotel & Spa/Short Pump?

Yes, there are 2 on-site restaurants, featuring American cuisine.

What's the area around Hilton Richmond Hotel & Spa/Short Pump like?

Hilton Richmond Hotel & Spa/Short Pump is in Short Pump, a short 12-minute walk from Short Pump Town Center.

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Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Food
Bed
Amenities
Shower
Breakfast
Lobby

What guests liked

  • Breakfast selection and food were consistently described as great, excellent, and awesome. (4 reviews)
  • The property is located near several restaurants and offers convenient dining options. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Love staying @ Hilton Richmond va

Good stay nice environment would recommend to family and friends..
Elvin, 7-night trip

10/10 Exceptional

Its always soo nice to stay here.
Nora, 1-night trip

10/10 Exceptional

Great place to stay
Tim, 2-night trip

10/10 Exceptional

Thank you!

Thank you!
Elena, 1-night trip

10/10 Exceptional

As advertised

Room was clean, staff was friendly and helpful.
Kevin, 2-night trip

10/10 Exceptional

Good rooms and amazing restaurant.
Jeffrey, 1-night trip

10/10 Exceptional

The property is well kept, beautiful spacious rooms, exceptionally clean and comfortable, nice restaurant, gift shop with coffee and extras, generally quiet and family oriented. I would recommend this place to everyone
Adele, 5-night trip

10/10 Exceptional

Everything was great !
Billy, 3-night trip

10/10 Exceptional

Great Hotel!
David, 3-night trip

10/10 Exceptional

Enjoyed our stay - great hotel
Paul, 1-night trip

10/10 Exceptional

Nice! Clean hotel.
Timothy, 2-night trip

10/10 Exceptional

Awesome Hotel

Very clean and nice hotel
Taiwo, 1-night trip

10/10 Exceptional

Great facilities and staff
Lily, 1-night trip

10/10 Exceptional

loved my stay! all of the staff i bet was awesome.
Caylee, 2-night trip

10/10 Exceptional

Great spot and the breakfast at Shulas was excellent!
Kristy, 1-night trip

6/10 Good

Bedding issue

My only complaint was the bedding. Very thin. A duvet cover with no duvet inside and something that resembled a skirted bed pad underneath the empty duvet cover. Something much more substantial needs to be provided-even during the summer months.
Kristin, 1-night trip

8/10 Very good

Including breakfast is better
Mabigail, 2-night trip

10/10 Exceptional

This is a really nice, very clean hotel.
Nancy Ferguson, 1-night trip

10/10 Exceptional

Great area for a great price.
Julius, 2-night trip

10/10 Exceptional

Beautiful, clean hotel with excellent restaurant and bar!
Seth, 1-night trip

10/10 Exceptional

Room was clean and staff was very accommodating.
Charles, 1-night trip

10/10 Exceptional

This hotel has everything—on site dining, comfortable clean rooms, indoor pool and is in close proximity to many restaurants and the best shopping.
Catherine, 1-night trip

10/10 Exceptional

Enjoyable stay at Richmond Hilton Hotel and Spa

The staff at this Hilton were open and welcoming. Each staff member with whom we came into contact was helpful and gracious. The room was clean and very comfortable. The only drawback was that there were no bins for recycling materials.
Stephen, 1-night trip

10/10 Exceptional

Terrific location. Super convenient to lots of stores, food options and a short walk to an awesome gym.
Stephen, 1-night trip

8/10 Very good

It was ok not much around the property. But it was very clean.
Suzana, 1-night trip