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Citrus Hotel Lonavala

4.0 star property
Family-friendly hotel with spa, near Ryewood Park

Choose dates to view prices

Nestled near Ryewood Park and Della Adventure, Citrus Hotel Lonavala offers a vibrant retreat for families. Savor meals at the on-site restaurant, play games in the arcade or lounge by the outdoor pool with free WiFi available throughout your stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Front desk safe
  • Laundry service

For families (6)

  • Children stay free
  • Playground on-site
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite

Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Premier Room

Premier Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Map
Near Telephone Exchange, Mawal, Maharashtra, 410401

What's nearby

  • Shingroba Temple - 12 min walk - 1.1 km
  • Celebrity Wax Museum - 18 min walk - 1.6 km
  • Ryewood Park - 5 min drive - 1.7 km
  • Narayani Dham - 5 min drive - 2.1 km
  • Della Adventure - 27 min drive - 8.5 km

Getting around

  • Navi Mumbai Intl. Airport (NMI) - 73 min drive
  • Pune (PNQ-Lohegaon) - 93 min drive
  • Lonavala Station - 8 min walk
  • Khandala Station - 15 min drive
  • Lowjee Station - 16 min drive

Restaurants

  • ‪Mapro Garden, Lonavala - ‬2 min drive
  • ‪annapurna - ‬8 min walk
  • ‪German Bakery Wunderbar - ‬11 min walk
  • ‪Coopers Fudge - ‬19 min walk
  • ‪Rama Krishna - ‬10 min walk

About this property

Citrus Hotel Lonavala

  • At Citrus Hotel Lonavala, you'll be a short five-minute drive from Ryewood Park and Narayani Dham. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or body scrubs. Other features include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

PARADISI has 1 treatment room. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Also known as

Citrus Hotel Lonavala

Citrus Lonavala

Lonavala Citrus

Citrus Lonavala Hotel

Citrus Lonavala

Citrus Hotel Lonavala Hotel

Citrus Hotel Lonavala Mawal

Citrus Hotel Lonavala Hotel Mawal

Citrus Lonavala

Citrus Hotel Lonavala Hotel

Citrus Hotel Lonavala Mawal

Citrus Hotel Lonavala Hotel Mawal

Frequently asked questions

Does Citrus Hotel Lonavala offer free cancellation for a full refund?

Yes, Citrus Hotel Lonavala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citrus Hotel Lonavala?

Sorry, pets aren't allowed.

Is parking offered on site at Citrus Hotel Lonavala?

Yes, there's free self parking.

What are the check-in and check-out times at Citrus Hotel Lonavala?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Citrus Hotel Lonavala and nearby?

Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Citrus Hotel Lonavala also has a garden.

Are there restaurants at or near Citrus Hotel Lonavala?

Yes, there's an on-site restaurant.

What's the area around Citrus Hotel Lonavala like?

Citrus Hotel Lonavala is in Rao Colony, a short 8-minute walk from Lonavala Station and 18 minutes' walk from Celebrity Wax Museum.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities

Reviews

Verified

6/10 Good

During the checkout, the credit card machine for payment was mal function and unable tonpay by credit card. Have to empty all our money to in cash.
4-night trip
Verified

2/10 Poor

We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star.
Abhijit, 1-night trip
Verified

6/10 Good

stay was ok but it can be improved with more facilities
2-night trip
Verified

10/10 Exceptional

Excellent Location, right in the market, but little away from the crowd, ever ready helping staff , neat and clean rooms, excellent food . nothing negative about it .
2-night trip
Verified

8/10 Very good

Lonavala Stay

The rooms are compact and nice. The A/C was working fine. The bathrooms were neat. The staff at the hotel were very nice. The Breakfast was great with lot of varieties like Live Counter of Masala Dosa & Omlette, Bread Butter/Jam, Vada Sambar, Poha, Upma Juices, Tea, Coffee etc. The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items. The location of the hotel is great as it is very near to the Market.
Ananthanarayan, 2-night trip
Verified

8/10 Very good

Very good place to stay

It was very wonderful stay with lots of activities to keep yourself occupied
JSP , 1-night trip
Verified

8/10 Very good

Decent but expensive hotel

I stayed here with my family for 3 nights over the last week-end and returned yesterday. The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare. The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational. The hotel staff was very helpful whenever required. One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about. The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
Dinesh, 3-night trip
Verified

8/10 Very good

Good stay and food! Staff is helpful and courteous.
1-night trip
Verified

8/10 Very good

Comfortable Stay with Good Service

Comfortable stay. Quiet location. Hotel feels a bit run down but the service and friendliness of the staff makes up for the condition. Didnt really appreciate the music program on Saturday night as was looking for a peaceful holiday and the AC wasn't very effective. Overall a decent, comfortable stay.
1-night trip
Verified

2/10 Poor

Not worth for the money.

They are charging for complimentary services also. In online pics, hotel seems excellent but in reality it is worse.
1-night trip
Verified

10/10 Exceptional

comfort stay

cool n comfort stay
1-night trip
Verified

8/10 Very good

quality and food can be improved
1-night trip
Verified

4/10 Fair

Forgetful hotel and forgetful staff

The entire experience was not something to remember about. Hotel staff kept forgetting everything. They forgot to send our luggage to the room. They forgot to clean up the room. They forgot to send replacements to the room. The light switch kept getting off on its own. The reception staff had no smiles on their faces. As if they were not at all happy to see the guests. The room was decent. Little small though. Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests. Overall not value for money.
Verified

8/10 Very good

Our group of 7 stayed in 3 rooms

Each of us found the staff of the hotel to be functioning above average all the time! It was a great service. The facility was well maintained and attractive. We had no complaints about the food. The staff were responsive and presented a customer first attitude and did not balk at special requests or said they couldn't be done. They just responded as best they could to even unique circumstances. Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.
Verified

4/10 Fair

Average Hotel. Staff is cooperative

Highly ok Hotel compared to price Charged. 100 times better quality of rooms available in better chains of hotels. Thanks To Mr. Salim who changed our room and made our stay comfortable.
Verified

4/10 Fair

Not worth the

IMO this hotel is not the worth the room rate they charge which is quite high. This is much smaller property with very few parking spots. I am not sure why location is stated as advantage because it is not on the main road but in a street - almost 1 KM from the main road.
Verified

8/10 Very good

Weekend Getaway at Citrus ! ! !

The hotel is located in a quite place so it is great for relaxation. It is a good place for a weekend getaway from the hustle and bustle of city life. The food is good. The rooms are not extravagant, but they are quite comfortable.
Verified

10/10 Exceptional

Overall a nice experience

It was very comfortable and a pleasant stay, only suggestion is that the hotel should start accepting amex cards
Verified

6/10 Good

HIGHER END BUDGET HOTEL

To some-up in short- less value for the money,very compact rooms,neighborhood sounds,are the minus points and the only plus points are customer friendly staff and restaurant with good ambiance.
Verified

8/10 Very good

Had a short stay, pleasent ambience,quality of service is OK
Verified

6/10 Good

Friendly staff who try to do their best !

The room charges were a bit higher than normal as we stayed there during the long weekend holidays due to Ganesh festival. The staff is very well trained and has excellent attitude to serve and make your stay pleasant.
Verified

8/10 Very good

Stay at Citrus Hotel Lonavala

It is a descent property. I stayed in premium room which I found comfortable. Staff is courteous. Hotel can concentrate on providing better service through more recreation activities, better-trained staff and a little more concentration on room-cleanliness. Overall a good hotel to stay in. Bathroom was posh.
Verified

6/10 Good

Cozy Hotel, But pricey !

Our experience was ok. The hotel's location is in the heart of the city. So if you are looking for a resort like experience, with scenic views etc, this is not the place. It's good for a business conference or if you are just looking for a place where you will rest for the night after seeing places around. There is limited parking. The room was ok. Spacious, but there was a big house just outside our window, so we couldn't keep the curtains open. Fan was making noise, the bathroom tap was leaking and over head lights were flickering. Considering the price we paid, we expected better. However, the hotel staff is very friendly and that was very nice to see.
Verified

10/10 Exceptional

Great staff & service Love to stay again Excellent food and excellent Staff and service Good to stay ageing Thanks from Jignesh Patel Australia
Verified

6/10 Good

Good property centrally located

We drove from Lavasa to Lonavala and stayed here. The hotel is located in some inner roads so it took some effort to find. (GPS wasn't too helpful). Reached late evening; got a complimentary citrus drink; and had a little hiccup regarding our room (the hotel said they were sold out whereas we had a confirmed booking voucher!) Once that was sorted out, the hotel got us a room - which was comfortable, well laid out and equipped with all the basic necessities. Food at the hotel is good - enjoyed a mix of continental and oriental cuisine which was well made. The staff were extremely courteous, helpful and proactive. As the hotel wireless was down, on their own they offered us a data card! Overall good experience and we would stay there again.