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Hotel AquaCity Mountain View

4.0 star property
Poprad ski hotel with 3 outdoor pools and free water park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel AquaCity Mountain View

Waterslide
Exterior
Steam room
Reception
Poolside bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Non-smoking
  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 indoor pools and 3 outdoor pools
  • Free water park
  • Free children's club
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
For families
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Terrace
  • Daily housekeeping
The price is AU$246
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Apartment

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • Hill view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Bidet
  • 30 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Waterslide

Hotel AquaCity Seasons

Pool
Free breakfast
Spa
Airport transfer
8.4 out of 10, Very good, (45)
The price is AU$256
includes taxes & fees
6 Jan - 7 Jan 2025
Hotel AquaCity Seasons
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About the area

Map
Sportová 1397/1, Poprad, 05801

What's nearby

  • AquaCity Poprad - 1 min walk
  • Poprad Ice Stadium - 2 min walk
  • Tatra National Park - 11 min drive
  • Ski Resort Tatranská Lomnica - 17 min drive
  • Tatra National Park Slovakia - 29 min drive

Getting around

  • Poprad (TAT-Poprad - Tatry) - 6 min drive
  • Kosice (KSC-Barca) - 74 min drive
  • Velka Lomnica Studeny Potok Station - 6 min drive
  • Stary Smokovec Station - 12 min drive
  • Poprad Tatry Station - 15 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Dobré Časy - ‬9 min walk
  • ‪JM Cocktail Bar - ‬13 min walk
  • ‪Restaurant Zvonica - ‬12 min walk
  • ‪Cafe Razy - ‬10 min walk
  • ‪Espresso Bar PP - ‬11 min walk

About this property

Hotel AquaCity Mountain View

Hotel AquaCity Mountain View features ice skating and a ski shuttle. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and local cuisine is served at High Tatras Restaurant, which is open for breakfast, lunch and dinner. Other highlights include 3 outdoor pools, a free water park and a free kid's club. Skiers will appreciate access to ski passes and storage.

Languages

Czech, English, German, Polish, Russian, Slovak, Ukranian

At a glance

Hotel size

  • 41 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Beach volleyball
  • Ice skating
  • Pool table
  • Hiking/biking trails nearby
  • Segway hire/tours nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • 4 indoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • 120-cm LCD TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Fire&Water Wellness&Spa has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

High Tatras Restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per vehicle (one way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 60.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 15 per night
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property accepts major credit cards. Cash is not accepted.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Mountain View Hotel Poprad
Mountain View Poprad
Hotel AquaCity Mountain View Poprad
AquaCity Mountain View Poprad
AquaCity Mountain View
Aquacity Mountain View Poprad
Hotel AquaCity Mountain View Hotel
Hotel AquaCity Mountain View Poprad
Hotel AquaCity Mountain View Hotel Poprad

Frequently asked questions

Does Hotel AquaCity Mountain View offer free cancellation for a full refund?
Yes, Hotel AquaCity Mountain View does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel AquaCity Mountain View?
Yes, there are 4 indoor pools, 3 outdoor pools and a children's pool.
Are pets allowed at Hotel AquaCity Mountain View?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night, and there's also a deposit of EUR 15 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel AquaCity Mountain View?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel AquaCity Mountain View?
Yes, an airport shuttle is available. The charge is EUR 10 per vehicle one way.
What are the check-in and check-out times at Hotel AquaCity Mountain View?
Check-in start time: 2 PM; check-in end time: 5 AM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel AquaCity Mountain View?
No, this hotel doesn't have a casino, but Casino Excel (6-min drive) is nearby.
What is there to do at Hotel AquaCity Mountain View and nearby?
Have fun with winter activities such as ice skating and in warmer months, improve your game at the on-site tennis courts. Additional recreation nearby includes segway hire. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 4 indoor and 3 outdoor swimming pools. Hotel AquaCity Mountain View also has a sauna and a steam room, as well as an arcade.
Are there restaurants at or near Hotel AquaCity Mountain View?
Yes, High Tatras Restaurant offers local cuisine.
Does Hotel AquaCity Mountain View have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel AquaCity Mountain View like?
Hotel AquaCity Mountain View is a short 6-minute drive from Poprad (TAT-Poprad - Tatry) and 12 minutes' walk from Tatra Gallery.

Hotel AquaCity Mountain View Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Kfir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tatiana, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Cynthia D, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jozefína, 3-night trip
Verified Hotels.com guest review

6/10 Good

1st visit to hotel - could be better
It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Cynthia D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Half-board hotel with heated pools
Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
ofer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice
very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Many thanks.
Great staff, location, and service.
Andy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks, good hotel
Arsen, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

No air conditioners Very hot
Fung Yee, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastik
barak, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

6/10 Good

Just Ok/Not Worth It
It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

We like it
The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Roni, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Milan, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

sleepover at a waterpark
this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

yossi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Spa
Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Katarina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A huge complex with family feeling.Awesome place!
The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!
Verified Expedia guest review

10/10 Exceptional

Five star experience
A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.
Verified Hotels.com guest review

10/10 Exceptional

Wszystko ok
krzysztof, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
2-night romance trip
Verified Expedia guest review