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Riad Marrakech By Hivernage

4.0 star property
Riad with restaurant, near Jemaa el-Fnaa

Photo gallery for Riad Marrakech By Hivernage

Rooftop terrace
Interior detail
Junior Suite
Superior Room
Lobby
In the heart of Marrakech, Riad Marrakech By Hivernage offers a tranquil retreat. Take in breathtaking views from the rooftop terrace, explore an on-site art gallery, or indulge in shopping at designer stores.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Self parking
  • Room service
  • Babysitting
  • 24-hour front desk
  • Air conditioning
  • Library
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Minibar
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Shower/bath combination
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Shower/bath combination
Hairdryer
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
Angle Arset Lamaach & Dr Linares, Medina, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 4 min walk - 0.4 km
  • Jemaa el-Fnaa - 6 min walk - 0.5 km
  • Bahia Palace - 11 min walk - 1.0 km
  • El Badi Palace - 11 min walk - 1.0 km
  • Le Jardin Secret - 13 min walk - 1.1 km

Getting around

  • Marrakech (RAK-Menara) - 11 min drive
  • Marrakech Central Station - 10 min drive

Restaurants

  • ‪Grand Terrasse Du Cafe Glacier - ‬6 min walk
  • ‪KFC - ‬3 min walk
  • ‪Mabrouka - ‬3 min walk
  • ‪DarDar - ‬8 min walk
  • ‪Grand Hotel Tazi - ‬2 min walk

About this property

Riad Marrakech By Hivernage

Riad Marrakech By Hivernage features a rooftop terrace and puts you within a 10-minute walk of Jemaa el-Fnaa. Also, Le Jardin Secret and Marrakech Museum are within a 15-minute walk.

Languages

Arabic, English, French, Spanish

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (MAD 20 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • Art gallery on-site
  • Designer shops on-site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 300.0 per day

Parking

  • Self-parking costs MAD 20 per day

Policies

This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard

Also known as

Palais Batoul
Palais Batoul Marrakech
Palais Riad Batoul
Palais Riad Batoul Marrakech
Riad Batoul
Riad Marrakech Hivernage
Riad Hivernage
Marrakech Hivernage
Hivernage
Marrakech By Hivernage
Riad Marrakech By Hivernage Riad
Riad Marrakech By Hivernage Marrakech
Riad Marrakech By Hivernage Riad Marrakech

Frequently asked questions

Are pets allowed at Riad Marrakech By Hivernage?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Riad Marrakech By Hivernage?

Yes. Self-parking costs MAD 20 per day.

What are the check-in and check-out times at Riad Marrakech By Hivernage?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Riad Marrakech By Hivernage?

No, this riad doesn't have a casino, but Casino de Marrakech (16-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.

Are there restaurants at or near Riad Marrakech By Hivernage?

Yes, there's an on-site restaurant.

Does Riad Marrakech By Hivernage have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Riad Marrakech By Hivernage like?

Riad Marrakech By Hivernage is a short 6-minute walk from Jemaa el-Fnaa and 13 minutes' walk from Le Jardin Secret.

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Riad Marrakech By Hivernage Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Gracious and spacious riad. Staff were friendly and helpful.
susan, 1-night trip

6/10 Good

It was an older building. The air conditioner was very loud, the safe never worked and the tv never worked.
Cindy, 1-night trip

8/10 Very good

This hotel was exactly what I prioritized. Walking distance to major attractions, with a secure parking lot just a half block away. There was Moroccan flavor, with a multi-lingual staff. The water was hot, but the water pressure was low. There was heat in the bedroom, and clean towels. I was initially put off by the graffiti on buildings outside, incense smell in the lobby, and less than clean Riad common room. However, I never felt unsafe, coming and going, even at night. And the friendliness of the staff, along with the funkiness of the place caused it to grow on me. One problem was that there were only two power outlets, needed for lights. If I wanted to charge my phone or laptop, it got pretty dark. Stairs, no elevator, but someone always handy to help with luggage.
Linda, 3-night trip

4/10 Fair

The staff and check in experience was very smooth. We had an issue with the room smelling strongly of paint and they offered to change our room to another which was better but the smell of paint still gave us a headache overnight and we found ourselves eager to leave as soon as possible. Unfortunately the floor tiles and rugs were dirty. They may claim that the tiles are old but even antique tiles can be cleaned much more thoroughly. Our socks picked up so much dirt walking around and there were no slippers. with the rugs and tiles being dirty, this made us conscious of sitting on the sofa too. The bed sheets were clean but so old they had bubbled and nearly ripped on the edges. Breakfast was disappointing, we expected a modest but delicious Moroccan breakfast and had supermarket pale and chewy croissants, pale orange juice and hard boiled eggs. Nothing was tasty unlike the other Riad we stayed at. Overall we were really happy with the people but were glad we had only booked this riad for one night.
Sepideh, 1-night trip

6/10 Good

Die Lage ist zwar im Zentrum, aber man hat kaum Parkmöglichkeiten für ein Auto. Die Rezeption und der Zimmerservice war in Ordnung und die Zimmer waren auch sauber, einzig die Toilette konnte nicht gut gespült werden, da der Wasserdruck zu gering war… Das war schon sehr unangenehm…
Udo, 3-night trip

6/10 Good

Imen, 4-night trip

8/10 Very good

10/10 Exceptional

Happy with my stay. Front desk staff and staff in general were extremely helpful and accommodating.
karen, 1-night trip

6/10 Good

Front desk is not nice
One night none of the ATMs in town worked for a few hours. We had to catch a flight and couldn't get any cash from the ATM for a taxi. Front desk was completely unbothered and would refuse to help. Which meant we literally had to ask other hotel guests to let us transfer them money for cash.
2-night trip

8/10 Very good

El personal del hotel muy amable y atento
Vanesa, 4-night trip

10/10 Exceptional

No elevator but beautiful and comfortable hotel.
LARRY RUSSELL, 1-night trip

2/10 Poor

Filthy hotel
Upon arriving at the hotel, the room that i was given had a linking toilet, a roach in the bathroom, no working outlets, a dirty carpet and a foul smell in the room. The hotel gave me another room. The second room had a leaking sink, ants in the bathroom, a filthy remote control and 1 working outlet.
Jennifer, 4-night trip

4/10 Fair

Not too impressed by the place. Very dark riad and needs a huge tune up... Positive side is the location which is ok. We were changed rooms after the second night since the toilet was broken since day 1 and we even had to ask for a bucket in order to be able to flush the toilet as they were unable to fix the toilet. Thankfully, the second room saved the rest of the stay (total 5 nights).. Dining was good but breakfast was constantly lacking food. the breakfast guy kept on bringing small quantities of food at the time for the buffet which I found to be counterproductive since he was always running to the kitchen. We are very rarely disappointed with our choices on Expedia but that location was a disappointment.
STEVE, 5-night trip

8/10 Very good

Die zentrale lage war super. Das personal könnte freundlicher sein und die räume sauberer. Das superior zimmer was mir gegeben wurde entspricht nicht dem angebot von hotels.com. auf meine reklamation hin wurde mir ein zimmer mit balkon gegeben. Balkon isch wohl die falsche definition. entweder passt das hotel oder hotels.com die beschreibung der zimmer an, da sie nicht überein stimmen. Beim frühstück muss man zu den ersten gehören, denn die warmen speisen werden nicht nachgefüllt.
1-night trip

8/10 Very good

Simple hotel near souk
Central location for exploring. Easy access to the food stalls and souk. Bedroom was clean with comfortable bed. Bathroom was functional but could use some updates. Breakfast was basic. Staff was super friendly. Would stay there again.
Jennifer, 2-night trip

8/10 Very good

One night’s stay.
The hotel is located v3ry near the central square with easy walking access the many markets and sights worth seeing. Although it’s on a crowded street, it’s quiet in the room, the bed is comfortable and the level of cleanliness high, staff were helpful. Breakfast had adequate choice.
1-night trip

8/10 Very good

Magnifique riad
Un magnifique riad, idéalement situé à quelques minutes à pied de tous les sites d'intérêt de la ville et des arrêts de bus de la Place Jema el Fna (bus 19 pour l'aéroport). Quel dommage que la rue devant soit si bruyante et tellement polluée... Vraiment préférer les chambres donnant sur le patio si vous souhaitez dormir! Les chambres sont grandes et lits confortables, avec climatisation et TV.
ALEXANDRA, 1-night trip

4/10 Fair

Enttäuschung pur!
Nach 9 Tage Andalusienrundfahrt einfache Enttäuschung! Das Zimmer war nicht sauber obwohl jeden Tag die Dame zum putzen kam. Toilette lose. Schimmel unter der Klimanlage und in der Badewanne. Die Badewanne wurde unproffessionell mit Marmorstücken verkleidet, innen drin zig lagen Farbe und drunter wahrscheinlich Schimmel. Abfluss verstopft. Badezimmertür schrecklich laut. Die Austattung allg. Schon runtergekommen. ZEIT zum investieren anstatt nur kassieren! Meine Empfehlung.. Finger weg!!! Wirklich das einzig Gute ist die Lage. Selbst das Ibis Budget Standard Frühstück ist ausgewogen und Schmackhaft im gegensatz zu das was die anbieten. Kellner zum Glück geizig da halbe kleine Tasse "frisch" zubereitete o.-saft/pulver schmeckt nach was anderem. Kaffe instant! Für durchschnittlich 65€ die Nacht haben wir mehr erwartet. Bitte sucht euch was anderes. Danke
Murat, 5-night trip

10/10 Exceptional

Ενώ η κράτηση έλεγε ότι περιλάμβανε φόρους, με χρέωσαν έξτρα δημοτικούς φόρους.
Aris, 1-night trip

6/10 Good

Property was close to the Medina in old towne. However the included buffet was very minimalistic and low quality and usually empty. The housecleaning staff were great.
1-night trip

4/10 Fair

Loud, requires updating
Although the staff are nice, informative and willing to help, I find my experience quite disappointing. The bathroom requires a bit more cleaning and updating as mold can be seen along the tub and wall... a fresh paint and well scrub would have help, also a little noisy and kiotic in the lobby and noisy in the room as well.
jen, 1-night trip

4/10 Fair

Close to the market
I️ would give this place a half star, don’t go there expecting high standards They had a clean bed every night, bathroom was extremely run down, some staf members were helpful, some seemed anointed when you ask for something Ver auténtico But a place I️ would never go back
Lorena, 3-night trip

4/10 Fair

Lo unico la cercania
El riad es viejo , en mal estado las instalaciones sucias y el desayuno lo peor, los empleados dentro de lo que cabe lo mejor. No merece la pena ir , terminarás deseando irte,Yo he ido como 15 veces a Marrakech y se de lo que hablo.
3-night trip

4/10 Fair

SOLAMENTE QUE ESTÁ CÉNTRICO
El hotel no está bien atendido; la TV no se veía bien; el aire acondicionado caliente no funcionaba y en su lugar había un radiador que le faltaba una rueda; la caja fuerte no funcionaba y pusimos los documentos en la habitación de mis amigos; en el patio para desayunar hacía mucho frio -faltaba un par de estufas-; y si bajabas a desayunar el buffet los 3 días estaba completamente vacío, había que decirle al personal que los platos estaban vacíos, no había zumo, faltaban cubiertos y el café estaba frio, y entonces empezaban a reponer; en recepción también hubo un mal entendido que el importe de una habitación que ya había pagado Expedia.
3-night trip

4/10 Fair

Not a 4 star hotel!
I feel bad leaving this review since the staff at the hotel were nice and helpful. But this is not a 4-star hotel, far from it. The rooms shown in their site and here are not accurate at all. The terass on the roof were used as some kind of storage for broken furniture, the view is not what the photos show and the breakfast is just sad for being a 4-star hotel. Our room (superior) was small and with an extra bed that took up space. We are not very picky but this was a not worth the money spent.
Jenny, 2-night trip