MGM Hôtels & Résidences – Hôtel Alhena

Ski-in/ski-out hotel with spa, near Flaine Ski Resort
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MGM Hôtels & Résidences – Hôtel Alhena

Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Family Room
Exclusive Suite | Private kitchen
Hiking
Indoor spa tub

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Ski facilities
  • Electric vehicle charging point
  • Bar
  • Laundry facilities
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Separate bedroom
Bathrobes
Hairdryer
Laptop-compatible safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
2 bedrooms
Hairdryer
2 bathrooms
Bathrobes
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

Deluxe Room

Highlights

Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Laptop-compatible safe
Baby monitor
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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MGM Hôtels & Résidences – Hôtel Alhena Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Very good

New this season and in excellent location. Potential to be great next season, as appeared not to have completed its snagging/buld. Double family room we had was great size and with touch ups, would b very nice (grout work, skirts, paint etc). Could do with a mini fridge. Would go back assuming finished off correctly. Pool was great for children too.
Henry, 4-night trip
Verified Expedia guest review

8/10 Very good

Ski in ski out in Flaine
Excellent hotel in the heart of Flaine Forum. In good snow conditions it wood be ski in ski out but at the end of season just a couple of steps to the slope. Good suite with two bedrooms for families.
Patience, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Peter, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location, big rooms, wonderful spa nice ski lockers, perfect for ski in-out. Downside: this property functions more like an aparthotel, do not come here expecting 5* hotel service as there is none (no minibar, no room service..)
Charlotte, 4-night family trip
Verified Expedia guest review

2/10 Poor

Refund Policy
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andrew, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ideal Location
The hotel was new in Dec 2023 so all very fresh and new, couldn't be in a better location to the slopes and restaurants of Flaine. Lacking some finishing touches that hopefully will evolve over the next few months. Lack of hooks in ensuite for to hang damp towels or swimwear to dry or bathrobes to hang. Floor of changing room at swimming pool was always wet therefore the cloth slippers provided always got soaked. Some outdoor cladding not finished on the external of windows and outdoor parts of the building. Room service wasn't great, inconsistent from day to day. Bin wasn't always emptied, coffee pods, water bottles, toilet paper wasn't always replenished, had to speak with maid in corridor to get replenished fully. All in all it was generally a good experience and would defiantly return due to location and hopefully the other issues will be resolved through time and serive would be a bit sharper.
Daniel, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Our first time in Flaine, we usually stay at the MGM Alexane in Samoëns so we are familiar with this hotel group. Did not disappoint excellent facilities, ski to door, close to lifts, we had a family room which was huge and had a great view. Bauhaus restaurant very good attached to hotel. Could do with a mini fridge in rooms there was a space for this so they may be installing them as the hotel is new this season. Great location for restaurant in the village.
Mandi, 7-night trip
Verified Hotels.com guest review

6/10 Good

Ikke færdigt hotel / lejligheder
Kæmpe stor penthouse lejlighed havde vi lejet, det var stort og sengene var gode - herunder mørklægnings gardinerne. Hvilket var luksuriøst. Men det var meget nyt, fremstod meget upersonligt i alle aspekter, både lejlighed og hotellet. Hotellet var åbnet kort inden vores ankomst, og det var tydeligt at se at haandværkerne har haft travlt. Byggesjusk og daarlige løsninger mange steder. Rengøringen var doven, og kom altid først klokken 16-17 stykker, når vi var vendt hjem efter en dag med udflugter. Uholdbart. Ville jeg bor der igen, tjaaa. Tror tiden kan afhjælpe mange af de ting jeg nævner ovenfor. Flaine er en skiby, så kommer i hvert i fald retur til byen.
Kristian, 7-night business trip
Verified Hotels.com guest review