Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
Madrid Recoletos Station - 9 min walk
Madrid (XOC-Atocha Train Station) - 26 min walk
Atocha Cercanías Station - 26 min walk
Chueca Station - 2 min walk
Gran Via Station - 6 min walk
Sevilla Station - 6 min walk
Restaurants
Entre Santos - 1 min walk
Terraza de San Antón - 1 min walk
11 Nudos Terraza Nordés - 1 min walk
Barbanarama - 2 min walk
Bears Bar - 2 min walk
About this property
The Queens house chueca
When you stay at The Queens house chueca , you'll be within a 15-minute walk of Gran Via and Puerta del Sol. Guests can be pampered with massages at the spa. Also, Puerta de Alcalá and Prado Museum are within a 15-minute walk. The property is only a short walk to public transportation: Chueca Station is 2 minutes and Gran Via Station is 6 minutes.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Services
Tour/ticket assistance
Free newspapers in reception
Virtual front desk
Romance packages
Facilities
Full-service spa
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Home comfort
Air conditioning
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free weekday newspapers
Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Housekeeping (on request)
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The queens beauty. Services include massages. The spa is open selected days.
Fees & policies
Renovations and closures
The property is closed between 28 July and 31 December.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
The Queens house chueca Hotel
The Queens house chueca Madrid
The Queens house chueca Hotel Madrid
Frequently asked questions
Is The Queens house chueca currently open?
The property is closed between 28 July and 31 December.
Does The Queens house chueca offer free cancellation for a full refund?
Yes, The Queens house chueca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Queens house chueca ?
Sorry, pets aren't allowed.
Is parking offered on site at The Queens house chueca ?
Sorry, there's no on-site parking at The Queens house chueca .
What are the check-in and check-out times at The Queens house chueca ?
Check-in start time: noon; check-in end time: midnight. Check-out time is 11:00 PM.
Is there an on-site casino at The Queens house chueca ?
No, this hotel doesn't have a casino, but Casino Gran Via (5-min walk) and Casino de Madrid (7-min walk) are both nearby.
What is there to do at The Queens house chueca and nearby?
The Queens house chueca has a spa.
What's the area around The Queens house chueca like?
The Queens house chueca is in Madrid Centro, a short 2-minute walk from Chueca Station and 3 minutes' walk from Gran Via.
The Queens house chueca Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
27 May 2024
Did not stay at this property. No one to let us in. Poor location in Madrid. Neighborhood didn't look too friendly. Would not recommend. Lesson learned. Will not book again.
Manuel
Manuel, 1-night family trip
Verified Expedia guest review
2/10 Poor
4 Nov 2023
We actually didn't stay here as when we arrived the place was totally locked up and no one was there. Scaffolding outside looks like the property was under renovation - Soooo... how come we were allowed to book it? - And we had to run around at 10pm trying to find alternative accommodation for 5! Shocking! At least it was 'pay on arrival' - blessing in disguise!
Simon
Simon, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
15 Oct 2023
FRAUDE NO RESERVEN
Nunca me imaginé que me estafaran!
NO RESERVEN. Es fraude no existe la propiedad.
Y me duele que siendo miembro gold y viajo mucho con hoteles.com no me respaldaran mi pago. No recupere mi dinero aún demostrando que no existe y es fraude.
Alerick
Alerick, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 Sept 2023
No trabajan con expedía y expedía no quiso hacerse responsable inventaron esclusas
Alejandra
Verified Expedia guest review
2/10 Poor
21 July 2023
Me cancelaron la reserva en mismo día que llegue . Me pusieron a correr y buscar otro lugar
rodrigo
Verified Expedia guest review
2/10 Poor
7 July 2023
El dia antes fui a llamar para confirmar la reserva y ver donde estaba el hotel y me dijeron que no había habitación que estaba todo lleno, cuando yo tenía mi habitación reservada... le dije que como era posible su tenia mi reserva hecha, la confirmación, el email de confirmación y todo y no fueron capaces de darme ninguna solución y me dijeron que era responsabilidad de ustedes...cuando en realidad es suya por no gestionar bien una pagina asociada a ellos... asi que horrible experiencia con ese hotel... tenía todo reservado en los distintos sitios que iba a ir y tuve que reservar en un hostal deprisa y corriendo costándome el doble la habitación... un horror... deberian de plantearse trabajar con ese tipo de estancias...
Estefania
Estefania, 1-night romance trip
Verified Expedia guest review
2/10 Poor
3 July 2023
FATAL
FATAL.
Me cancelaron la reserva (habiendola YA PAGADO) 24 antes de mi llegada. No me contestaban al telefono, despues de llamar 7 veces.
Finalmente me atendieron por whatsapp (por cobardia) y de malas formas me dijeron que se cancelaba la habitacion porque ellos no trabajan con Hotels.com.