The hotel is quaint and the service is friendly. The rooms are decent size, but the bathroom is tight, though not unusually so for Italy.
A variety of things made the stay less comfortable than it could be: The beds are very hard.
The shower hose was very leaky and so it had little pressure.
The room did not have enough lighting, only a small standing lamp and two bedside lamps that did not give off sufficient light to be useful.
There was no luggage stand.
There was only one outlet by each side of the bed and it was already in use for the lamp.
There was no "do not disturb" sign, and no way to decline housekeeping.
You are given two physical keys, one for the building and one for the room, and to lock your door you need to use the key from inside. The exterior key was also necessary to leave the building. This meant that my husband and I could not leave and return separately.
The breakfast was well-reviewed, but we found it a bit lacking. There were delicious sweets (the amaretti d'Gavi were particularly good), but limited other options.
Parking is in a large square in front of the hotel. We had to circle a couple of times, but found a spot. We had to move the car to the back of the hotel for the weekly Sunday market on Saturday. I think arriving at the hotel on a Sunday would be very confusing since the hotel is obscured by the market.
Overall, it was fine, but more like a B&B than a hotel.