4/10 Fair
10 July 2024
No soap, poor manners
Very poor service overall. The soap dispensers in the bathroom and the shower were empty. We asked every day by WhatsApp and verbally. They never filled them. When asked at checkout again the lady said we lent you cutlery. Don't know what the connection is between lending cutlery and not providing soap. They also charged for parking and when I said there is no indication of parking charges in the Expedia booking she just gave me a volley of loud French. Very poor customer service.
Raja P
Raja P, 2-night trip