Upon our arrival at Siam Reap Airport, we were greeted by our engaging hotel driver, a cold coconut drink, and hand towel in the car. At the hotel, we were greeted by Long, a friendly hotel staff who gave us excellent recommendations and overview of the hotel amenities including breakfast buffet, complimentary massage, and laundry services. He also recommended ways to explore the temples and things to do in downtown. In our spacious room, we were welcomed with complimentary fruits (freshly cut) and cold beverages in the mini fridge. The room is phenomenal; the staff is knowledgeable, attentive and extremely friendly; and the hotel is stunning. We will definitely stay here again and we would absolutely recommend anyone to stay here: 5/5.