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Kau Rio Serrano

3.0 star property
Lodge in Torres del Paine
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kau Rio Serrano

Living area
Living area
Front of property - evening/night
Superior Triple Room
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free breakfast
    Free breakfast
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Private bathroom
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Rio Serrano Hotel + Spa
Pool
Free breakfast
Spa
Free parking
8.8 out of 10, Excellent, (369)
The price is AU$819
includes taxes & fees
23 Nov - 24 Nov
Rio Serrano Hotel + Spa
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About the area

Map
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000

What's nearby

  • Torres del Paine National Park - 7 min drive - 3.6 km
  • Cuernos del Paine Lookout - 13 min drive - 10.1 km
  • Lago Pehoe - 30 min drive - 17.6 km
  • Salto Chico Falls - 31 min drive - 17.8 km
  • Glacier Grey - 46 min drive - 25.5 km

Restaurants

  • ‪Los Colonnos Del Sur - ‬9 min walk
  • ‪Don Pascual 1940 - ‬9 min walk
  • ‪Hotel Río Serrano - ‬5 min walk

About this property

Kau Rio Serrano

Kau Rio Serrano puts you within a 10-minute drive of Torres del Paine National Park. Free perks include WiFi, self-parking and continental breakfast daily between 6:30 AM and 9:00 AM.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–9:00 AM

Facilities

  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • No lift (single-level property)
  • Well-lit path to entrance

Room amenities

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine

Frequently asked questions

Are pets allowed at Kau Rio Serrano?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kau Rio Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Kau Rio Serrano?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:30 AM.
What's the area around Kau Rio Serrano like?
Kau Rio Serrano is located a short 1-minute walk from Serrano River.

Kau Rio Serrano Reviews

Reviews

8.0

Very good

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Poor

Warning!
We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you for housing us at your property and helping us to arrange transportation.
Yong, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mikael, 2-night trip
Verified Hotels.com guest review