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Aparthotel HSM Lago Park

3.0 star property
Family-friendly aparthotel with restaurant, near Playa de Muro
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aparthotel HSM Lago Park

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Reception
TV, ping pong
Bar (on property)
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
Main amenities
  • 135 smoke-free apartments
  • Near the beach
  • Restaurants and bar/lounge
  • Nightclub
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Seasonal outdoor pool
  • Children's pool
Feel at home
  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Kitchenette
  • Private bathroom

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Studio, Balcony

Free WiFi, bed sheets

Premium Studio, Balcony

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Hairdryer
Microwave
  • 15 sq m
  • Studio
  • Sleeps 2
  • 2 Single Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

Free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
TV
Private bathroom
Hairdryer
Microwave
  • Studio
  • Sleeps 2
  • 2 Single Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
TV
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 5 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Palma de Mallorca (PMI) - 48 min drive
  • Sa Pobla Station - 11 min drive
  • Inca Station - 25 min drive
  • Inca Enllac Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Aparthotel HSM Lago Park

Aparthotel HSM Lago Park puts you within a five-minute walk of Playa de Muro and features a nightclub and a free kids' club. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurante Buffet, which serves breakfast and dinner. A poolside bar and a fitness centre are other highlights, and apartments offer conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, French, German, Lithuanian, Polish, Russian, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking within 66 ft
  • Return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Pool Bar

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • Pool or billiards table
  • Ping pong table
  • Games room

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Safe (surcharge)
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Fitness centre
  • Nightclub
  • Bike hire on site
  • Bike rentals nearby
  • Golf nearby
  • Mountain biking nearby
  • Snorkelling nearby
  • Sailing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 rooms
  • 4 floors
  • 2 buildings
  • Built in 1994

Special features

Dining

Restaurante Buffet – This buffet restaurant serves breakfast and dinner.
Snack-Bar Pool Bar – This café only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night, up to 9 nights and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for EUR 30 per week

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from May to October

Policies

Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.

Also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Frequently asked questions

Does Aparthotel HSM Lago Park offer free cancellation for a full refund?
Yes, Aparthotel HSM Lago Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aparthotel HSM Lago Park?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Aparthotel HSM Lago Park?
Sorry, pets aren't allowed.
Is parking offered on site at Aparthotel HSM Lago Park?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Aparthotel HSM Lago Park?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Aparthotel HSM Lago Park?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Aparthotel HSM Lago Park and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Enjoy amenities such as a nightclub, a seasonal outdoor pool and a fitness centre. Aparthotel HSM Lago Park also has an arcade.
Are there restaurants at or near Aparthotel HSM Lago Park?
Yes, there's an on-site restaurant, Restaurante Buffet.
Does Aparthotel HSM Lago Park have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Aparthotel HSM Lago Park have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Aparthotel HSM Lago Park like?
Aparthotel HSM Lago Park is a short 5-minute walk from Playa de Muro and 6 minutes' walk from Platja dels Francesos.

Aparthotel HSM Lago Park Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Louise, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Will come back
Marta, 12-night family trip
Verified Hotels.com guest review

6/10 Good

Booked last minute
All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Daniel, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Zygimantas, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean and staff were friendly we’re coming back next year
alex, 10-night trip
Verified Expedia guest review

8/10 Very good

Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Amber, 5-night trip
Verified Expedia guest review

10/10 Exceptional

very good
HALYNA, 13-night family trip
Verified Expedia guest review

6/10 Good

The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Rebecca, 7-night family trip
Verified Expedia guest review

8/10 Very good

Robin, 11-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Ruslan, 8-night family trip
Verified Expedia guest review

8/10 Very good

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
William, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Kate, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..
Deepak, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The apartment was modern inside, staff were ever so friendly and it was clean and tidy.
7-night family trip
Verified Expedia guest review

8/10 Very good

I relaxed in this place with my family for one week, it's a Very good hotel with all amenities included (fridge, dryer, towels, soap, swimming pool etc.), room very cleaned (except for the balcony but who care). The apt. was in the second building, it was for four people but they didn't inform us before that two beds were to be open/prepared from a sofa bed, a bit small bed in the living room. :-( Breakfast very rich with salty and sweet food, Dinner is the weak point of this place, self-service only and poor in quality, paella not very good (never seen a very good and fresh paella de mar, fluffy rice and poor of seafood) a lot of breaded food every day without a proper beef, stale, fluffy and old pasta with only one tomato sauce .. unbeatable. (no parmesan at all) I've never seen a steak or beef in one week, they only grill lamb chops, or pork but only once/twice a week. Bahh.. It's a pity because with a bit effort more it could be a very valuable hotel.
7-night family trip
Verified Expedia guest review

8/10 Very good

Lago Park “2” self catering apartment
Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place 2nd time there and will definitely be back again
5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

I liked that it looked nice and clean. I did not like that it didn’t seem to have hardly any sound insulation.
4-night family trip
Verified Ebookers guest review

8/10 Very good

Apartment was lovely . Clean spacious and an excellent powerful shower . We stayed in the second building away from main block . Balcony never got the sun and it looked out on a very run down area where it looked like stuff had just been dumped . Ha ether pool area to ourself in this block which was nice . Muro has the most stunning beach and you walk one way to Alcúdia and the other way to Can Picafort . We went middle of March and it was very quiet with not a lot open but that’s how we like it .
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great location. Perfect for cyclists wanting to explore Majorca
Leroy, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

7-night family trip
Verified Hotels.com guest review