Calle Del Rio, 7, Madrid, Community of Madrid, 28013
What's nearby
Gran Via - 2 min walk - 0.2 km
Lope de Vega Theatre - 4 min walk - 0.4 km
Royal Palace of Madrid - 7 min walk - 0.6 km
Plaza Mayor - 12 min walk - 1.1 km
Puerta del Sol - 13 min walk - 1.1 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive
Calanas Station - 6 min drive
Madrid Principe Pio Station - 12 min walk
Madrid Recoletos Station - 26 min walk
Plaza de Espana Station - 2 min walk
Santo Domingo Station - 5 min walk
Noviciado Station - 6 min walk
Restaurants
360° Rooftop Bar - 3 min walk
Starbucks - 2 min walk
Vips - 2 min walk
Burger King - 2 min walk
Taberna Rincón de Reyes - 3 min walk
About this property
Hôtel Casón del Tormes by HappyCulture
Hôtel Casón del Tormes by HappyCulture puts you in a great location, within a short 10-minute walk of Gran Via and Royal Palace of Madrid. You can relax with a drink at one of the 2 bars/lounges, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Plaza Mayor and Puerta del Sol are within a 15-minute walk. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Plaza de Espana Station is 2 minutes and Santo Domingo Station is 5 minutes.
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site self-parking (EUR 25 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
2 bars/lounges
Coffee shop
Room service
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1965
Safe-deposit box at front desk
Library
Arcade/games room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Parking
Self-parking costs EUR 25 per night
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes
Frequently asked questions
Does Hôtel Casón del Tormes by HappyCulture offer free cancellation for a full refund?
Yes, Hôtel Casón del Tormes by HappyCulture does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Casón del Tormes by HappyCulture?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Casón del Tormes by HappyCulture?
Yes. Self-parking costs EUR 25 per night.
What are the check-in and check-out times at Hôtel Casón del Tormes by HappyCulture?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hôtel Casón del Tormes by HappyCulture?
No, this hotel doesn't have a casino, but Casino Gran Via (13-min walk) and Casino de Madrid (16-min walk) are both nearby.
What is there to do at Hôtel Casón del Tormes by HappyCulture and nearby?
Hôtel Casón del Tormes by HappyCulture has 2 bars and an arcade.
What's the area around Hôtel Casón del Tormes by HappyCulture like?
Hôtel Casón del Tormes by HappyCulture is in Madrid Centro, a short 2-minute walk from Plaza de Espana Station and 7 minutes' walk from Royal Palace of Madrid.
Hôtel Casón del Tormes by HappyCulture Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
15 Sept 2024
Not sure why the price charged was a little higher than the price I saw on Expedia site
KIRIAKOS
KIRIAKOS, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Location perfetta: comoda, vicino alla gran via, store per lo shopping e market vicino. Ambiente riservato, cura nei dettagli. Staff preparato e gentilissimo, ci hanno addirittura consegnato la nostra camera con anticipo, cosa non banale! Consigliatissimo
Annalisa
Annalisa, 1-night romance trip
Verified Expedia guest review
8/10 Very good
23 Aug 2024
Great location 👌
Wanderson
Wanderson, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Angelica
Angelica, 3-night trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Anna
Anna, 2-night family trip
Verified Expedia guest review
6/10 Good
5 Aug 2024
I may choose a different hotel next time.
This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.
Karlos
Karlos, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Donna
Donna, 5-night romance trip
Verified Expedia guest review
6/10 Good
23 June 2024
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
Melissa
Melissa, 4-night trip
Verified Expedia guest review
4/10 Fair
11 June 2024
There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons
DARSHAN
DARSHAN, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Apr 2024
The employees in special Antonio, great service, very good breakfast and very clean room
Napoleon
Napoleon, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2024
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links.
We paid in advance for a superior room and the room was very spacious and comfortable.
The buffet breakfast was of good quality and had a good range of options including fresh fruit.
There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby.
We only stayed 2 nights, but we would have loved to stay for longer.
Francis
Francis, 2-night romance trip
Verified Expedia guest review
8/10 Very good
1 Apr 2024
The hotel is located conveniently near a metro station and right by the Gran Via.
The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling).
We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc.
The rooms are okay, certainly nothing special. They were clean and included the essentials.
All in all, it was a good option for our overnight stay in Madrid.
Gregory
Gregory, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2024
Clean
Very clean, and very quiet.
We enjoy the stay.
George
George, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Mar 2024
Great location to explore Madrid center
Randal
Randal, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
Everything worked well
Roberto
Roberto, 1-night romance trip
Verified Expedia guest review
8/10 Very good
4 Mar 2024
Good size room!
Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean
Eduardo
Eduardo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2024
Great hotel!
Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2024
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Delyth
Delyth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jan 2024
MAHMOUD JAMAL MAHMOUD
MAHMOUD JAMAL MAHMOUD, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jan 2024
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
nina
nina, 7-night trip
Verified Expedia guest review
8/10 Very good
15 Nov 2023
Masood
Masood, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2023
!
César
César, 1-night trip
Verified Expedia guest review
4/10 Fair
10 Oct 2023
Lauren
Lauren, 2-night trip
Verified Expedia guest review
6/10 Good
28 Sept 2023
Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.