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Four Points by Sheraton Houston West

3.5 star property
Suburban hotel in Houston with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Houston West

Reception
Property amenity
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 2 meeting rooms
  • Meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $116
includes taxes & fees
$99 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

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The price is $111
includes taxes & fees
$95 per night
Nov 24 - Nov 25
Hyatt Regency Houston West
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About the neighborhood

Map
11191 Clay Rd, Houston, TX, 77041

What's nearby

  • Baseball USA The Yard - 5 min drive
  • Bear Creek Pioneers Park - 5 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 6 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 28 min drive
  • Houston William Hobby Airport (HOU) - 40 min drive
  • Houston, TX (EFD-Ellington Field) - 43 min drive
  • Houston Station - 20 min drive
  • Free area shuttle

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tacos La Bala - ‬3 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Four Points by Sheraton Houston West

When you stay at Four Points by Sheraton Houston West, you'll be within a 10-minute drive of CityCentre and Memorial City Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Clay Urban Kitchen, which serves American cuisine and is open for breakfast, lunch, and dinner. A 24-hour fitness center and a bar/lounge are other highlights. Fellow travelers like the overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 158 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 19

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 33 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Off-leash area available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free area shuttle

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Shopping
  • Winery tours nearby

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1350 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Clay Urban Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 for adults and USD 5 for children
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day
  • Pets are allowed for an extra charge of USD 60.00 per accommodation, per week, plus a one-time cleaning fee of USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Sheraton Houston West
Sheraton Hotel Houston West
Sheraton Houston West
Sheraton Houston West Hotel
4 Points By Sheraton Houston, Memorial City
Four Points By Sheraton Houston, Memorial City Hotel Houston
Four Points Houston
Houston Four Points
Houston Sheraton
Sheraton Houston West Hotel Houston
Sheraton Houston West Hotel
Four Points by Sheraton Houston West Hotel
Four Points by Sheraton Houston West Houston
Four Points by Sheraton Houston West Hotel Houston

Frequently asked questions

Does Four Points by Sheraton Houston West offer free cancellation for a full refund?
Yes, Four Points by Sheraton Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Four Points by Sheraton Houston West?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of USD 60.00 per accommodation, per week, and there's also a deposit of USD 50 per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Four Points by Sheraton Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Four Points by Sheraton Houston West?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
What is there to do at Four Points by Sheraton Houston West and nearby?
Four Points by Sheraton Houston West has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Four Points by Sheraton Houston West?
Yes, Clay Urban Kitchen offers American cuisine.
What's the area around Four Points by Sheraton Houston West like?
Four Points by Sheraton Houston West is located on the Strip. Popular attractions include Rice University, which is 21 minutes away by car.

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

Denise, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night family trip
Verified Hotels.com guest review

2/10 Poor

Very bad experience and they charge extra for one more night after checkout and we will file a case against this hotel for extra charge
Nisha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jeffrey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hoa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Rooms are stinky and change rooms three time to not working even room service is very bad not recommended they charge extra after clock out
Nisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Saije, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Don’t stay here…
First of all they didn’t have my single room ready. Had to get into a room with 2 beds. Elevator was not working properly. Stood inline waiting for an elevator for 6-8mins. The second floor smelled like wet carpet and bleach. The ice machine was out of order on the second floor went to the next couple of floors and neither of those worked. The A.C. in the room was super loud. Plus they don’t have Continental breakfast either. It’s $10.00 to eat their buffet but let me tell you it’s not worth it. Trust I travel a lot for work and have stayed at some bad ones but this one had too many issues at the same time…😑
Ernesto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

The staff at this hotel was exceptional and attentive. Though my check in was delayed due to house cleaning, Andre, at the front desk, went out of his way to help expedite the process and ensure my stay was enjoyable.
wendy, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Curtis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly and helpful, great stay, nice and quiet.
Irwin, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great experience. Very clean rooms and helpful staff. A much needed better experience from the previously overbooked property. Highly recommend.
Gemini, 2-night romance trip
Verified Expedia guest review

6/10 Good

Staffs were nice, room was clean when I got there but they did not clean it the next day, ac unit was not working properly was on and off every minute and it's soo loud that i couldn't sleep, I asked front desk to send someone to check it out or transfer to another room but they did not do anything, swimming pool and gym were okay, overall not my best experience so I'll never stay or recommend anyone to stay there
Sarahi, 2-night trip
Verified Expedia guest review

4/10 Fair

The property seemed to have workers who had no clue about anything and it seemed prostitution was in and out of there.
Shannon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

THANKS MICHIE! 🙏
I stay in hotels all over 5-10 times a month. I don’t typically write reviews but after the customer service I received from Michie, I couldn’t keep quiet. She went SO far above and beyond to help me numerous times. It really made this trip feel special. Thank you!!!
Tyler, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

everything is broken and storm damaged
Montana, 2-night trip
Verified Expedia guest review

2/10 Poor

I waited for 30 minutes for hot water to come out of the tub
Carlos, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Akua, 2-night trip
Verified Expedia guest review

2/10 Poor

Edgar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tanisha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Management was very helpful in taking care of my stay during the hurricane emergency.
MICHAEL, 2-night trip
Verified Expedia guest review

8/10 Very Good

Ronnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Romeo, 1-night trip
Verified Expedia guest review