Our family recently stayed at this hotel in Orlando before our flight out to Washington State. Traveling with young kids (4-year-old twins and a 2-year-old), we needed a comfortable, clean place to rest for the night. Unfortunately, what we encountered was quite the opposite.
We booked two rooms, and we stayed in Room 212. From the moment we stepped in, it was evident that this room was not up to the standard you’d expect from any reputable hotel. The extent of water damage and mold in Room 212 is beyond words. There were visible water stains across various surfaces and unmistakable signs of mold growth throughout the room. It’s honestly shocking that a room in this condition would be let out to anyone, much less a family with young children.
Given the circumstances and our tight travel plans, we stayed out of necessity and didn’t voice complaints at the time. However, for the safety and comfort of future guests, it’s critical that this feedback reaches both the hotel management and potential customers. Mold and water damage are serious issues, and addressing these should be a priority. It’s disappointing that basic upkeep was overlooked, as it left a lasting negative impression on our entire stay.
Until these issues are resolved, I can’t recommend this hotel, especially for families with young children or anyone concerned about health and cleanliness.