Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Columbus, Ohio, United States of America
1 room, 2 adults

Candlewood Suites Polaris

2.5-star2.5 stars
8515 Lyra Dr, Columbus, OH, 43240, United States of America

Suburban hotel with indoor pool, near Polaris Fashion Place
  • Free WiFi in lobby and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • A nice, modern hotel with plenty of space. A good location for restaurants within walking…Aug. 2, 2020
  • Hotel was very clean and comfortable with a couple exceptions. Evidently they have guest…Aug. 2, 2020

Candlewood Suites Polaris

from A$120
  • Studio Suite, 2 Double Beds, Non Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking
  • Studio Suite, 1 Queen Bed, Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Suite, 1 Bedroom, Smoking
  • Studio Suite, 1 Queen Bed, Non Smoking (Hearing, Roll-In Shower)
  • Studio Suite, 2 Double Beds, Non Smoking (Hearing)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility)
  • Studio Suite
  • Studio Suite, 1 Queen Bed, Non Smoking (Hearing)

What’s around Candlewood Suites Polaris

Landmarks

  • In Polaris
  • Polaris Fashion Place - 8 min walk
  • Magic Mountain Fun Center - 5 min walk
  • OhioHealth Westerville Medical Campus - 2.5 mi / 4 km
  • Highbanks Metro Park - 3.2 mi / 5.1 km
  • Sharon Woods Park - 3.6 mi / 5.7 km
  • Lazer Kraze - 4.9 mi / 7.9 km
  • Alum Creek State Park - 5 mi / 8 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 176 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business centre
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2006
  • Lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Visual fire alarm
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
More
  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Candlewood Suites Polaris’s small print

Also known as

  • Candlewood Suites Polaris Aparthotel Columbus
  • Candlewood Columbus
  • Columbus Candlewood Suites
  • Candlewood Suites Columbus
  • Candlewood Suites Polaris Columbus
  • Candlewood Suites Polaris Hotel
  • Candlewood Suites Polaris Columbus
  • Candlewood Suites Polaris Hotel Columbus
  • Candlewood Suites Polaris Aparthotel
  • Candlewood Suites Polaris Columbus
  • Candlewood Suites Polaris
  • Candlewood Suites Polaris Hotel Columbus
  • Candlewood Columbus
  • Candlewood Suites Columbus
  • Candlewood Suites Polaris Columbus, Ohio
  • Columbus Candlewood Suites

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Optional extras

    Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

    WiFi is available in guestrooms for USD 0.0 per stay (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Candlewood Suites Polaris

    • Does Candlewood Suites Polaris offer free cancellation for a full refund?
      Yes, Candlewood Suites Polaris does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Candlewood Suites Polaris?
      Yes, there's free self parking.
    • Is there a pool at Candlewood Suites Polaris?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Candlewood Suites Polaris?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 176 lbs per pet. There's a charge of USD 15.00 per accommodation, per night.
    • What are the check-in and check-out times at Candlewood Suites Polaris?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Candlewood Suites Polaris?
      Yes. Nearby restaurants include Smokey Bones (5-min walk), BJ's Brewhouse (6-min walk), and Mimi's Cafe (6-min walk).

    Recent reviews

    Very good 8.2 From 294 reviews

    Good 6.0
    Lack of cleanliness!!
    I’m never one to complain, I understand we all miss stuff. However I have been a house keeper for 3 years. There is NO excuse for a dirty sock (that wasn’t ours) and skittles laying on the floor by the window IN PLAIN SIGHT, not just 1, 2, or 3 hairs but several in the tub and a poop stain on the back rim of the toilet seat from someone’s crack who stayed before us. That’s not excusable to miss! Service was great and front desk were very nice, however I have never stayed anywhere I genuinely felt disgusted. AND there was Saran Wrap and tape around the fire alarm; I can’t imagine what the fire marshal would have to say about that!
    us2 night trip
    Very good 8.0
    Clean rooms, nice service, poor area
    Not in the greatest location, intended for semi-long term guests. Our first room had clearly not been cleaned after prior guests had checked out with dirty towels, keycards, and an unmade bed, but we were quickly given a different fresh room. Service seemed a bit overwhelmed with the volume of guests, but they took adequate precautions for COVID.
    us1 night trip
    Good 6.0
    How Important is Sleep to you???
    Great potential if it wasn't for lacking housekeeping & a few bad apple guest; this would be a great hotel. My family of 8 (2 rooms) spent the day at the zoo. We checked in and Michael (more on him later) helped us get rooms next to each other and checked us in. Once in the rooms, everyone is in need of the restroom and there is no toilet paper, the holder was empty and none in the room, back down to front desk Michael apologies and gives me the TP. Then someone in the hotel pulled the fire alarm and that brain splitting sound went off long enough for the fire dep. to have to come (kids enjoyed seeing the fire truck, parents not to much). We start to settle in and 1 bed in both rooms are dirty, our room their was hair all over the one bed in the sheets LOTS (like dog hair). The other room there was crumbs in one of the beds in the sheets again. NOW back to MICHAEL, I don't know what he makes, but he deserves a raise and a vacation. He seems to be the only person in the whole hotel working on a Saturday! He comes to our rooms with fresh sheets in hand, remakes the two beds all while answering the hotel portable phone and helping other guest and is still being VERY courteous and apologetic to everyone. I would kill to have Michael work for me and my company and I hope Candlewood see what an incredible employee they have. Our stay was finished off with someone in the hotel again pulling the fire alarm at 4am, resulting in us being up since 4am to make a very long drive home.
    Sara, us1 night family trip
    Good 6.0
    The front desk staff were quite accommodating to provide items as we ran out of them (dish soap for example) and new towels as needed. The common areas did not appear to be kept very clean. There was trash sitting outside a few doors that was not picked up in a timely manner and the stairs and hallways did not appear to be vacuumed on a daily basis. The hotel was full but housekeeping was not provided on a daily basis so I was surprised to see the trash and litter in the hallways that wasn't picked up. I was disappointed in the cleanliness although our room appeared to be clean when we started our stay.
    us7 night family trip
    Poor 2.0
    Cancelled our stay upon arrival.
    Hotel was not clean, guests were not ordered to follow distancing and face mast guidelines that were currently ordered by the Governor. Smelled of illegal drugs and large dogs barking from the rooms. Other guests were smoking in front of doors and blocking them. Did not feel safe under current pandemic condition. Pictures on web are deceiving.
    Seth, us3 night family trip
    Poor 2.0
    No soap bed linens or extra towels. Incredibly unhelpful.
    William, us1 night family trip
    Very good 8.0
    Will return
    LaVon, us2 night trip
    Very good 8.0
    Enjoyable stay.
    This was one of the nicest hotels I've stayed in. Unfortunately, the pool was closed the night we stayed and our non-smoking room had a very strong smoke smell. Other than that it was a lovely room and we enjoyed our stay. This hotel was close to many restaurants and a small mall/shopping center. Will definitely look into other Candlewood hotels in the future.
    Rachelle, us1 night trip
    Exceptional 10.0
    nice, Comfortable stay
    The property was clean, the beds were SUPER comfortable, the area was safe. They welcomed me, my child, and my pet with no problems.
    DANALYN, us1 night family trip
    Poor 2.0
    Lies lies lies
    They say there is a breakfast on hotels.com. it does not. It had no shower curtain and the kitchen sink did not. People above us were doing heavy construction all night, and I killed a bed bug on my neck in the morning, after a pretty much sleepless night. I have no clue who the heck gave them high marks, but this was the worst night in a motel I have had in at least 15 years
    MEAD, us1 night family trip

    Candlewood Suites Polaris

    Is the description of this property not correct? Tell us