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Crowne Plaza Suzhou, an IHG Hotel

5.0 star property
Luxury hotel with 3 restaurants, near Jinji Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Suzhou, an IHG Hotel

Exterior
Minibar, in-room safe, desk, soundproofing
Point of interest
Minibar, in-room safe, desk, soundproofing
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Marina
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Room service

For families (6)

  • Children's club (free)
  • Playground on-site
  • Fridge
  • Private bathroom
  • Television
  • Garden
The price is AU$199
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 2 Double Beds, Club lounge access (High Floor)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Jinji Lake View)

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium Room, 1 King Bed, Club lounge access (High Floor)

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Jinji Lake View)

View from room

Premium Room, 1 King Bed (Jinji Lake View)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Explorer)

Suite, 1 King Bed, Club lounge access (Explorer)

Suite, 1 King Bed, Club lounge access (Explorer)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Suite, 1 King Bed, Club lounge access (Navigator, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Lake View

Minibar, in-room safe, desk, soundproofing

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Club lounge access (Captain, Lake)

Suite, 1 King Bed, Club lounge access (Captain, Lake)

Suite, 1 King Bed, Club lounge access (Captain, Lake)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Lake View

View from room

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Lake view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Lake View

View from room

Premium Room, 1 King Bed, Accessible, Lake View

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Suite, 1 King Bed, Club lounge access (Pilot, High Floor)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 Single Bed

Premium Room, 2 Double Beds, Club lounge access (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Private bathroom
Hairdryer
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 2 Double Beds

Similar properties

Property amenity

W Suzhou

Pool
Spa
Parking available
Free WiFi
9.2 out of 10, Wonderful, (91)
The price is AU$241
includes taxes & fees
20 Jan - 21 Jan 2025
W Suzhou
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About the area

Map
168 Xinggang Street, Suzhou, Jiangsu, 215021

What's nearby

  • Jinji Lake - 1 min walk - 0.1 km
  • Gate to the East - 9 min walk - 0.8 km
  • Suzhou International Expo Center - 6 min drive - 4.6 km
  • Suzhou Museum - 7 min drive - 6.6 km
  • Humble Administrator's Garden - 7 min drive - 6.7 km

Getting around

  • Wuxi (WUX-Shuofang) - 47 min drive
  • Pudong International Airport (PVG) - 120 min drive
  • Yixing High-Speed Railway Station - 16 min drive
  • Suzhou Railway Station - 16 min drive
  • Suzhou New District Railway Tram Stop - 19 min drive
  • Dongfangzhimen Station - 10 min walk
  • Yanyuqiao Station - 10 min walk
  • Xinghai Square Station - 18 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪鹤家 - ‬6 min walk
  • ‪Cafe Outdoor - ‬7 min walk
  • ‪东门饭店 - ‬2 min walk
  • ‪蔡家食譜 - ‬1 min walk
  • ‪王品台塑牛排 - ‬6 min walk

About this property

Crowne Plaza Suzhou, an IHG Hotel

Crowne Plaza Suzhou, an IHG Hotel features a marina and a free kids' club. Guests can visit the spa to be pampered with massages, facials or body treatments, and 圣汐Sun Seeker, one of 3 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a health club. The property is only a short walk to public transportation: Dongfangzhimen Station is 10 minutes and Yanyuqiao Station is 10 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 388 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site motorhome/coach/lorry parking (fees apply)
    • Free off-site parking nearby
DONE

Transfers

    • Train station pickup
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Free children's club
  • Playground
  • Local/corner shop
  • Children's menu
  • Bed rails
  • Corner guards

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Marina
  • Sauna
  • Steam room
  • Banquet hall
  • Walkway to water

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 佳莉雅RE-WELLNESS. Services include facials and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Dining

圣汐Sun Seeker – Overlooking the pool, this buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
鲍鱼王子Abalone Prince – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
臻炉逸Zhen Hotpot – Overlooking the pool, this restaurant serves lunch and dinner. Reservations are required. Open daily.
香茗舫Fragrance – This coffee shop overlooks the pool. Open daily.
马里亚纳Mariana – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 128 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Suzhou
Crowne Plaza Suzhou
Suzhou Crowne Plaza
Crowne Plaza Suzhou Hotel

Frequently asked questions

Does Crowne Plaza Suzhou, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Suzhou, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Suzhou, an IHG Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Crowne Plaza Suzhou, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Suzhou, an IHG Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Crowne Plaza Suzhou, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Crowne Plaza Suzhou, an IHG Hotel and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Crowne Plaza Suzhou, an IHG Hotel also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Crowne Plaza Suzhou, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring pool views.
What's the area around Crowne Plaza Suzhou, an IHG Hotel like?
Crowne Plaza Suzhou, an IHG Hotel is in Suzhou Industrial Park, a short 10-minute walk from Dongfangzhimen Station and 6 minutes' walk from Suzhou Center.

Crowne Plaza Suzhou, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

isaac, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is super conveniently located, with a super beautiful lake trail leading to an area with fountain shows at night. 10 minute walk to the arch building, which has an insanely huge shopping mall around it with many dining options. The hotel itself is nice and clean. The views and locations are amazing, would definitely stay again.
Stoyan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Julie, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone at Crown Plaza is very friendly and accommodating during my stay and made me feel comfortable and happy! Also, the continental breakfast has a great variety. They cleaned my room very well and got to know me as a regular requesting oat milk lattes in the morning. Room service was always attentive and friendly. I would definitely stay here again
Julie, 17-night business trip
Verified Expedia guest review

8/10 Very good

Love it
Great location near Suzhou biggest mall, lots of restaurants, shops, and activites for kids. They upgraded us to a family suite with great views and a bunk bed for the small kiddos. Their customer service was great.
winnie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel!
Terry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Next to music fountain
jerry, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sunny Jiang
Highly recommend, everything’s perfect for family trip!
Ning, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shijun, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ying, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Walter, 3-night trip
Verified Expedia guest review

6/10 Good

Yan, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

excellent location next to Suzhou center
Chris, 1-night family trip
Verified Expedia guest review

8/10 Very good

mike, 2-night trip
Verified Expedia guest review

8/10 Very good

Location is great, beautiful view! Staff are very friendly. Breakfast is amazing, so many choices.
Yingzi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service. Hotel had small fire but under control. The best part is how they deal with emergency. They put guest satisfaction at first. Beside the great service, the hotel is beautiful. You get the view of the Jingji lake and the door of the east. Very convenient to the mall and countless restaurants on the Ligongdi,easy subway ride to the old town as well. I will definitely stay there again. Highly recommended!
Xiaomin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

CHEE KUN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

NELSON, 1-night trip
Verified Expedia guest review

8/10 Very good

Great except there is no coffee maker in the room.
Kyna, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars
Fantastic
Alan, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointment of the room I get.
Staff at check in counter told me that they had no King bed room for me which I booked. And said it is not confirmed when I book. I need to argue with them and show the confirmation email to her, then finally she give me one, but in 2nd floor, face to the front entrance of which all people can see through my room if I open the curtain. I was so disappointed on this, if she can explain to me the condition of the room, I may accept the twin room, her attitude is rude.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Classic hotel, good for a weekend stay.
Great hotel, good food, nice pool overlooking the lake. Only downside is the decor, though immaculately clean, is a little bit dated. The gym and spa were under construction during our stay, alternate arrangements were made for the gym. This construction was not noted during the booking phase, but the construction did not disturb us with noise at all.
Guy, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is amazing!!
I've got an upgrade for an outstanding room. I've loved this hotel!!
SANDRO ALMIR, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Simply love it! Especially the breakfast!!
Verified Hotels.com guest review

8/10 Very good

Good hotel
A very good hotel, great room, excellent breakfast, great choices btoh western and chinese. Internet worked well. However location is a way from any where like restaurants, shops etc.
Verified Expedia guest review