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Mercure Petriolo Siena Terme Spa Hotel

5.0 star property
Luxury hotel in Civitella Paganico with spa and indoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Petriolo Siena Terme Spa Hotel

Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Couples treatment room(s), sauna, hot tub, steam room
Indoor pool, seasonal outdoor pool
Couples treatment room(s), sauna, hot tub, steam room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Spa
  • Non-smoking
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Hot springs
  • Rooftop terrace
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Hot tub
  • Pool bar
  • Massage/treatment rooms
  • 24-hour business centre

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self-parking
  • Outdoor seasonal pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

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9.2 out of 10, Wonderful, (32)
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About the area

Map
Localita Bagni di Petriolo, Civitella Paganico, GR, 58045

What's nearby

  • Terme Petriolo - 1 min walk - 0.1 km
  • Basso Merse Nature Reserve - 5 min drive - 4.8 km
  • Abbazia di San Galgano - 28 min drive - 27.9 km
  • Castello Banfi - 52 min drive - 44.8 km
  • Tenuta Greppo Franco Biondi Santi - 55 min drive - 48.3 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 123 min drive
  • Civitella Paganico Station - 24 min drive
  • Monteroni D'Arbia Station - 32 min drive
  • Asciano Arbia Station - 32 min drive

Restaurants

  • ‪Ristorante Le Merlaie - ‬15 min drive
  • ‪Osteria Il Galletto - ‬14 min drive
  • ‪Caffé-Panini Tubino - ‬15 min drive
  • ‪Agriturismo Olivello - ‬33 min drive
  • ‪Pizzeria il Doccio - ‬9 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

Take in the views from the rooftop terrace when you stay at Mercure Petriolo Siena Terme Spa Hotel. You can take a dip in the seasonal outdoor pool, then visit the spa to be pampered with sports massages, facials or manicures and pedicures. An indoor pool, a poolside bar and a hot tub are other highlights at this luxurious hotel.

Languages

Italian

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free (dogs only, 1 total)
    • Service animals welcome
WIFI

Internet

    • Free wired internet access in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Poolside bar
  • Snack bar/deli

What to do

  • Hot springs
  • Pool table
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Heating

Sleep well

  • Soundproofed rooms

Freshen up

  • Eco-friendly toiletries
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

PETRIOLO SPA has 8 treatment rooms, including rooms for couples. Services include sports massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 14 years old are not allowed in the spa. There are 2 hot springs open between 10:00 AM and 7:00 PM.

Fees & policies

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Guests under 14 years old are not allowed in the spa
  • Hot springs access available from 10:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Petriolo SPA
Petriolo SPA & Resort
Petriolo SPA & Resort Civitella Paganico
Petriolo SPA Civitella Paganico
Petriolo Hotel Civitella Paganico
Petriolo Resort Civitella Paganico
Petriolo Spa Resort Italy/Tuscany - Civitella Paganico
Petriolo SPA Resort Civitella Paganico
Petriolo SPA Resort
Petriolo SPA Resort UNA Esperienze Civitella Paganico
Petriolo SPA Resort UNA Esperienze
Petriolo SPA UNA Esperienze Civitella Paganico
Petriolo SPA UNA Esperienze
Mercure Petriolo Siena Terme
Petriolo Siena Terme Spa Hotel
Mercure Petriolo Siena Terme Spa Hotel Hotel
Mercure Petriolo Siena Terme Spa Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel offer free cancellation for a full refund?
Yes, Mercure Petriolo Siena Terme Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Petriolo Siena Terme Spa Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Mercure Petriolo Siena Terme Spa Hotel?
Yes, dogs stay for free, with a limit of 1 total.
Is parking offered on site at Mercure Petriolo Siena Terme Spa Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Mercure Petriolo Siena Terme Spa Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Mercure Petriolo Siena Terme Spa Hotel and nearby?
Have fun with nearby activities such as mountain biking and rafting, and practise your swing on the nearby golf course. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mercure Petriolo Siena Terme Spa Hotel also has an indoor pool and a sauna, as well as a steam room and a garden.
What's the area around Mercure Petriolo Siena Terme Spa Hotel like?
Mercure Petriolo Siena Terme Spa Hotel is located a short 1-minute walk from Terme Petriolo.

Mercure Petriolo Siena Terme Spa Hotel Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Very good

Very good experience
Overall it was very good, however, lack of English knowledge sometimes made communication difficult
Vilmos, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Overrated for a 5 Star hotel
For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.
Peter, 7-night trip
Verified Expedia guest review

6/10 Good

Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again
Robert, 3-night trip
Verified Expedia guest review

6/10 Good

Jason, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road. The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves. The last time we where there was last year in October. We had breakfast on the outdoor terrace which was really lovely.
Steve, 5-night trip
Verified Expedia guest review

6/10 Good

OK Hotel...doesn't feel like Tuscany
The hotel is very clean. Bed is comfortable. The sulfur/mineral pool is very nice. The hotel is far from everything, which can be good/bad depending on what your needs are. For dinner and breakfast the restaurant is OK, but not great. For lunch we did not enjoy the food so we had to find places to eat which were around 30 minutes drive. At check in you are required to sign a massive contract with the hotel which I found quite odd. When arriving I asked for restaurant, cooking class and other recommendations of things to do. The receptionist said she would have something for us the next day. The next day when I came to ask the reception for a reply they said tomorrow there will be an answer. After that I just used Tripadvisor and four days later still no message from the reception.
Loren, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

What a beautiful retreat!
This was one of the best places we stayed at in Italy! The grounds are gorgeous, the hotel is impeccably clean, the service was courteous and the room was amazing. We lived it so much, that we extended our stay to one more night. We really enjoyed the spa as well! The only drawback is that it was hard to find anyone from staff in the spa/pool area when we needed to ask some questions. Other than that - we loved the place and would stay again.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

水疗中心很舒服，我们在水里泡了很久
Nichole, 1-night trip
Verified Expedia guest review

8/10 Very good

A great place to go again!
Very nice facility and good service. A great hotel with thermal spa and they have 6 pools including 2 outdoor pools. It’s a bit out of the popular route but definitely worth the drive. I’d like to go again in sometime. It’s better to go on weekdays when it’s nice and quiet.
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay!
Amazing faculty and incredible view! Highly recommended.
6-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
It was a lovely hotel, the spa pools are excellent and it was a lovely place to chill.
Steve, 4-night trip
Verified Expedia guest review

8/10 Very good

really great hotel in a location all on its own (can be good or bad depending on what you are looking for). Clean and modern. We stayed in one of the Suites and it was lovely although the view was looking over the employee car park so not completely ideal but still very nice.
5-night romance trip
Verified Hotels.com guest review

6/10 Good

Great place but beware of spa hours!
The facilities were very nice, the room was extremely clean, and the bathroom especially was great! It all felt very spa-like. My one problem, which was quite frustrating, is that the spa and all pools close at 7 pm -- on weekends too, and at peak tourism season. We arrive at 6:30 on Saturday evening, and didn't have any chance to use the facilities until the next morning. But, due to check-out time, this meant that we only really had 1.5 hours to take advantage of everything! It was really disappointing, and also the pool hours were not posted on the website. So, I would recommend getting there early, or staying 2 nights to avoid this problem! Otherwise, the place is great and the service was friendly.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing sulphur spas as well as outdoor pools
Very impressed with the hotel great location in the mountains but 30 mind from Siena or Grossoto.
Brendan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Charlie, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

The best place
It was very clean the rooms are very nice anda with good space, the spa and the gym was very nice.....and the manager was a very nice person that help the turis all time.. I will be back as soon as possible...
Verified Orbitz guest review

10/10 Exceptional

Picked this hotel as it was a half way point between Pisa and a villa. The 3 nights were a very pleasant stay. Great food and spa. Hotel staff were very attentive.
Verified Hotels.com guest review

10/10 Exceptional

Nothing else like it anywhere in the world!!
Loved the facilities. People were terrific!! Beautiful location
Verified Orbitz guest review

10/10 Exceptional

Very nice resort. Great recommendations from staff for local restaurants!
Verified Hotels.com guest review

2/10 Poor

Sleeping on the M25
Described as tranquil this was anything but. Apparently the hotel was fully booked and thus we were allocated the room located at the front of the hotel which was feet away from the main road. Due to arriving at 8pm after searching for alternative accommodation we realised it was too late to relocate and rather than sit in a room where we had to raise our voices so as to hear each other we went to the hotel bar. Considering the hotel was 'fully booked' there were three people in the bar, it was just before 10pm! Yes the room was decorated very nicely but this was the only nice thing about this awful stinking inconsiderate hotel. The door to the outside balcony did not lock and looking out on a main road, where they're building a new fairway/bridge is not my idea of a relaxing and tranquil stay. We left the next morning and drove up to the beach past Pisa and spent our final day of our trip relaxing on the beach. The hotel should not be allocating anyone to those rooms at the front. I would not be surprised that they do this to make more money as people leave early and thus the rooms an be re-let. The word disappointing is insufficient to describe how we felt about this 1960's motorway hotel.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Excellent service & food
The staff we superb, spa facilities great & bed super comfy. we had our 4month old baby with us & the staff were very hospitable. This isn't a family place, it's a place for quite & complete relaxation. I wouldn't recommend taking children ( go on your own) in respect of the other quests, however our baby daughter is currently very well behaved & we left the spa or restaurant area if our daughter moaned or cried so I think we treated all the other quests with respect & the hotel staff treated us extremely well!
Verified Hotels.com guest review

8/10 Very good

Jun
Nice clean room， Wifi signal weak .jun
Verified Hotels.com guest review

10/10 Exceptional

best spa in Italy
I loved it and would return in a heartbeat! Great spa, lovely hotel.
Verified Hotels.com guest review