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Bay Gardens Marina Haven

3.0 star property
Gros Islet hotel with outdoor pool and restaurant
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Marina Haven

Outdoor pool, pool loungers
View from room
Superior Room, 2 Double Beds
Lounge
Breakfast, lunch, dinner served; Caribbean cuisine
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Laundry service
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is AU$385
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Bay Gardens Hotel
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Airport transfer
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8.2 out of 10, Very good, (1002)
The price is AU$318
includes taxes & fees
21 Nov - 22 Nov
Bay Gardens Hotel
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About the area

Map
Rodney Bay Marina, Gros Islet, 00000

What's nearby

  • Rodney Bay Marina - 3 min walk - 0.3 km
  • Friday Night Street Party - 11 min walk - 1.0 km
  • Pigeon Island National Landmark - 3 min drive - 3.0 km
  • Splash Island Water Park Saint Lucia - 4 min drive - 2.9 km
  • Reduit Beach - 9 min drive - 2.8 km

Getting around

  • Castries (SLU-George F. L. Charles) - 22 min drive
  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gros Islet Street Party - ‬12 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬4 min drive
  • ‪KeeBee's - ‬2 min drive
  • ‪Key Largo - ‬13 min walk
  • ‪Jade Terrace - ‬5 min walk

About this property

Bay Gardens Marina Haven

Located in the entertainment district, Bay Gardens Marina Haven is a great choice for a stay in Gros Islet. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Oasis Restaurant, which serves Caribbean cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a garden. Fellow travellers love the helpful staff.

All-inclusive

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

At a glance

Hotel size

  • 35 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2007
  • Garden
  • Television in common areas
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Oasis Restaurant – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way. Maximum occupancy 3)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Marina Haven offer free cancellation for a full refund?
Yes, Bay Gardens Marina Haven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bay Gardens Marina Haven?
Yes, there's an outdoor pool.
Are pets allowed at Bay Gardens Marina Haven?
Sorry, pets aren't allowed.
Is parking offered on site at Bay Gardens Marina Haven?
Yes, there's free self parking.
Is an airport shuttle service offered by Bay Gardens Marina Haven?
Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.
What are the check-in and check-out times at Bay Gardens Marina Haven?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Bay Gardens Marina Haven and nearby?
Have fun with nearby activities such as cycling and sailing, and practise your swing on the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Bay Gardens Marina Haven?
Yes, Oasis Restaurant offers Caribbean cuisine.
Does Bay Gardens Marina Haven have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Bay Gardens Marina Haven like?
Bay Gardens Marina Haven is a short 1-minute walk from Windward Islands and 3 minutes' walk from Rodney Bay Marina.

Bay Gardens Marina Haven Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Enjoyed my stay there but did not like the cats running around the dining room and walking through our feet as we ate our breakfasts and dinners.
Konris, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Cornelia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lynette, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and friendly atmosphere. The staffs are really dedicated to make you feel comfortable.
Harold, 5-night family trip
Verified Expedia guest review

8/10 Very good

The property is well located in the Gross Islet area near the Marina within short commute of the Reduit Beach and Rodney Bay Area. Good value for money with spacious rooms, a happy and well staffed Anchor restaurant with variety and creative cuisines on different days of the week. The pool bar represents hub of activity well during evening hours. Housekeeping is top-notch. Felt safe and well looked after during my 2 day stay for the T20 World Cup. A shuttle service runs 15 minutes to the hour and takes guests to other Bay Garden properties and Rodney Bay strip area (not to be missed). The front desk service was sporadic easily overwhelmed with a little bit of activity. For instance, while waiting for my room to be ready it was the housekeeping staff that led me to my room which was prepared for a while. The front desk forgot to follow the usual protocols and I had to stop by later for passport verification. They seemed tired and overwhelmed by concierge-type questions. All in all, superb value. The Bay Gardens beach property is much nicer but more expensive and easily enjoyed using the shuttle service that runs through 10:45 PM 7 days a week.
Arindam, 2-night trip
Verified Expedia guest review

8/10 Very good

Great location for access to Gros Islet, friendly staff. Buffet dinning is OK, access to other Bay Garden hotels is a plus
Nick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff.Excellent service.
Conrad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great value
Ron, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful front desk staff
Albert, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

S, 2-night trip
Verified Expedia guest review

2/10 Poor

Bed Bugs, Fleas, Feral Cat Your Choice In the morning I woke to find bites on my arm from what appeared to be bed bugs. We sent a photo to hotel to ask them to address the issue. They never acknowledged the email. When we got back at the end of the day, we stopped by the front desk and asked what had been done in our room. The head housekeeper came out and stated they are a proper hotel and did not have bed bugs, they called a “very reputable” third party out and they confirmed it…. She then said they found a kitten in our room and that was the likely source, it had even used the rug for a toilet. She accused us of having the kitten and did not address the fact I was bitten the night before… it was all our fault. When we got to the room it smelled of cat pee. It did not the night before. We called the front desk and asked for a new room. While we waited for their call back, we heard a cat meow. We saw one under the bed. It finally climbed up into the box springs. We still do not know how this feral cat got into our room. They could not provide a replacement room of similar quality. They would not refund our stay. In desperation, we went to the Hilton property down the street for the night. I feel bad as we have suggested the Marina Haven to other sailors as a bed for a night or two. Unfortunately, over our time staying there, it has gotten worse and worse…. Stay at your own risk! Still waiting on refund and a proper apology.
Steve, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a sister hotel that has 2 other properties and access was available by free shuttle to each. The best things about this property is the staff and location. Excellent service and attentiveness from the staff from the moment I arrived to the day I left. This location within the chain is like a third child, it's aged and in desperate need of renovation. No amenities to speak of just a pool.
Jacqueline, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tiara, 4-night trip
Verified Expedia guest review

2/10 Poor

Nasty front desk staff
The staff was rude and unfriendly. Asked for a small pack of coffee and was so rude about it. A nice No would have be good. The milk in the room was old and spoiled. Had lots of nasty feedback when I asked for a different one.
Annie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Didnt have to go far for most of my activities. The shuttle even passed the mall which was convenient and the party spot. One on the sister hotels was also located on the beach and there was the option to dine at any of the 4 hotels. Staff was also friendly!
Karifer, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Geneva, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again!
Mara, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A great experience. I will definitely book again!
Tricia, 7-night business trip
Verified Expedia guest review

10/10 Exceptional

Loved the shuttle service. All of the staff were so nice!
Marlene, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was super friendly and very accommodating! Comfortable bedding, safe environment and clean.
Heidi, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Manager Debora goes above and beyond for her guest she is truly a gem to Bay Gardens Marina.
Niesha, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Judy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

i really like the hotel in general, the worker is always very attentive with us, us because it was 5of us and we stayed for 5 nights. i did not like the amenities to store by walking. because it was hot and i did not rental a car. i would love coming backspin that i can, because i did really like the hotel specially and the country and the people. i did feel very safe in this Hotel.
Alessandra, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Gayle, 2-night trip
Verified Expedia guest review