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Hotel Royal Orchid

5.0 star property
Santa Cruz beach aparthotel with outdoor pool, pool bar
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Orchid

Terrace/patio
Indoor pool, outdoor pool, pool umbrellas
Exterior detail
View from property
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pool
  • 24/7 front desk
Main amenities
  • 98 smoke-free apartments
  • Daily housekeeping
  • Private beach
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Pool bar
Feel at home
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio (Land View)

Studio (Land View)

Studio (Land View)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
Coffee/tea maker
  • 20 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio, Sea View

Studio, Sea View

Studio, Sea View

Highlights

Balcony
Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Allegro Madeira - Adults Only - Member of Barceló Hotel Group

Pool
Spa
Airport transfer
Parking available
9.4 out of 10, Exceptional, (351)
The price is AU$199
includes taxes & fees
4 Jan - 5 Jan 2025
Allegro Madeira - Adults Only - Member of Barceló Hotel Group
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About the area

Map
Travessa da Praia, Canico de Baixo, Santa Cruz, 9125-039

What's nearby

  • Palmeiras Beach - 1 min walk
  • Machico Beach - 9 min drive
  • Madeira Botanical Garden - 14 min drive
  • Funchal Farmers Market - 16 min drive
  • Palheiro Gardens - 16 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 7 min drive
  • Free local area shuttle

Restaurants

  • ‪Cockpit Restaurant Bar - ‬6 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pizza Hut - ‬7 min drive
  • ‪Alameda - ‬1 min walk
  • ‪Doce Satisfação - Padaria e Pastelaria, Unipessoal - ‬1 min walk

About this property

Hotel Royal Orchid

Enjoy your visit to Santa Cruz with a stay at Hotel Royal Orchid. You can indulge in deep-tissue massages, body wraps or aromatherapy, and grab a bite to eat at Catelaia, which serves international cuisine and is open for breakfast, lunch and dinner. An indoor pool and an outdoor pool are other highlights, and apartments offer conveniences such as fridges and microwaves.

Languages

English, French, German, Portuguese, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Umbrellas
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 2 treatment rooms
  • Body wraps
  • Hot stone massages
  • Deep-tissue massages
  • Facials
  • Manicures and pedicures
  • Body treatments
  • Sports massages
  • Aromatherapy
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Uncovered self parking on site (EUR 5.00 per day)
  • Limited on-site parking
  • Free local area shuttle
  • On-site car hire

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Catelaia

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 8.5 per person
  • 1 poolside bar

Bathrooms

  • Bath or shower
  • Hairdryer

Entertainment

  • LCD TV with satellite service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Phone
  • Blackout curtains
  • Iron/ironing board (on request)
  • Safe (surcharge)
  • 24-hour front desk
  • Wedding services

Location highlights

  • Near the sea
  • On the waterfront

Things to do

  • Fitness centre
  • Fitness classes on site
  • Snorkelling on site
  • Mountain biking on site
  • Scuba-diving on site
  • Golf nearby
  • Scooter/moped rentals nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 98 rooms
  • 7 floors
  • 1 building
  • Built in 1993

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Catelaia – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8.5 per person
  • Safes in guest rooms can be used for EUR 1.25 per night

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Uncovered self-parking costs EUR 5.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.

Also known as

Hotel Royal Orchid Canico
Royal Orchid Canico
Royal Orchid Hotel
Hotel Royal Orchid Aparthotel
Hotel Royal Orchid Santa Cruz
Hotel Royal Orchid Aparthotel Santa Cruz

Frequently asked questions

Is there a pool at Hotel Royal Orchid?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Royal Orchid?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Royal Orchid?
Yes. Self-parking costs EUR 5.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Royal Orchid?
Check-in start time: 2 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hotel Royal Orchid and nearby?
Have fun with on-site activities such as mountain biking, snorkelling and scuba-diving. Additional recreation on-site includes fitness classes. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Hotel Royal Orchid also has a sauna and a steam room.
What's the area around Hotel Royal Orchid like?
Hotel Royal Orchid is located a short 1-minute walk from Palmeiras Beach.

Hotel Royal Orchid Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

great hotel big rooms great location about 10 minutes drive from downtown funchal free parking available fantastic view of ocean deliscious breakfast available lots of stairs no beach wifi available
Kevin, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Hotel with large spacious rooms, we were on b+b basis and found the breakfast to be good with plenty of choice, Due to poor weather conditions we were unable to use the outdoor pool and sun bathing facilities but all looked lovely.
janet, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Chris, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good holiday, but could do with some TLC.
Never been to Madeira before, decided to give it a try. This place was nice and central to where we wanted to go, and as it turned out, a pleasant spot. I had booked mountain view room, but what we got was a huge room (Room 218), above the entrance area, with 2 small windows at the side of the room, overlooking the entrance steps, and a frosted glass partition above reception itself. The view was not good, the room a bit dark. We did try for an upgrade but the place was fully booked. As it happens, we were hardly in there apart from sleeping so it wasn't too big an issue in the end. Comfortable enough, with large patio areas and sea views at the back where all the balconies were situated. The patios were on multiple layers down to the sea with plenty of loungers etc. However, the areas themselves were looking shabby, rusted guard rails, stained and worn loungers, the place needs a face lift. There was a gym, quite well equipped, and saunas and jacuzzi with pools. Breakfast was self service and plentiful, although it did get crowded and the food toward the end of the week bland. Plenty of bars nearby, some excellent eating. There is also a free shuttle bus to Funchal, but you must book to get a place. This place was a 5 star RCI resort, but no longer. Still well worth a visit and I would return.
Chris, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant hotel
Nice hotel with great facilities , great sea views , good food and very helpful staff good regular buses to funchal and good restuarants in walking distance
Verified Expedia guest review

8/10 Very good

royal orchid canico
Large apartment very clean .in a lovely location. Had breakfast in the Rocomor hotel which the royal orchids has a corridor leading to as they had building works. Which was outside and overlooked the bay . Only stayed one night .but would go back. Very small pool though
Verified Hotels.com guest review

8/10 Very good

Lovely Hotel next to the Sea in quiet location.
The staff were very friendly and helpful. Easy access using Hotel or Public Bus and Taxi to Funchal. Book a Minibus trip at reception, Nun's Valley trip was great, lots of places to visit and things to do, Cable Car trip to Monte Palace Gardens, Catamaran Dolphin spotting, Aqua Park nearby etc etc. Some great restaurants within walking distance near the Spar shop and lovely lady with souvenir shop, carry on along the coast to Reis Magos for a swim in the sea.
Verified Expedia guest review

10/10 Exceptional

One of the best Hotels we have stayed in
Hotel was one of the best we have stayed in Staff were fantastic Room was perfect Food was Great We will be going back
Verified Expedia guest review

8/10 Very good

Excellent Staff
Excellent staff, going out of their way to help and accommodate, both on Reception and in the Restaurant and Bar. I had a very pleasant stay. Thank you.
Verified Expedia guest review

8/10 Very good

Great views
Lovely island, but take your walking shoes! Fish lovers with enjoy the wide choice of fresh fish etc Nice people
Verified Expedia guest review

6/10 Good

Nice hotel, very UNfriendly, UNwelcoming staff
Before our stay I sent a request to the hotel through their own website requesting a room on a higher floor. I never received a reply. Upon arrival we were told that we got a FREE room upgrade so we were pleased that they must have acknowledged our prev. e-mail then. Only to find out that we actually got the exact room above the pool & gym area (which is exactly what we wanted to avoid!). We politely went to the reception & requested a new room, where we were told that the hotel is full, we cant move. Funny enough, as we checked out & waited for our shuttle bus in the lobby, another couple got the same hotel and I happened to hear that they want to move room as that room is quite noisy (pool below & gym w screaming music till 22.00). The hotel & the room was clean, the food was reasonable. The location is not great, unless you rent a car to get around. All in all, I expected much better service in general.
Verified Expedia guest review

10/10 Exceptional

very nice..love it :)
was a peaceful place , love it...the only thing I dont like much was the rates to play the pool table,,too expensive..
Verified Expedia guest review

8/10 Very good

Good hotel good location
Nice hotel by the sea. Pleasant and friendly staff. Highly recommended.
Verified Expedia guest review

8/10 Very good

Great Two Weeks
We have been to canicio before in a different hotel, which is now part of the same group as the Royal Orchid. Nice room and very helpful staff. Lots of restaurants nearby, particularly Lee Hamilton Steak House for very good food,a spectacular view and very good prices.
Verified Expedia guest review

8/10 Very good

Good family rooms, rest ordinary
Junior suite was spacious and well equipped with sea view, breakfast on the terrace was good but public spaces very ordinary and some of the outside sun terraces were a bit shabby . Pool very small
Verified Expedia guest review

8/10 Very good

Good hotel at excellent location
The hotel is reasonably good, albeit it is indeed a 3 star (not 4 star) hotel, and that is what you are paying for as well. Positives * Excellent location right by the sea with spectacular views from pretty much all rooms * Easy access to Funchal and airport (although no disturbance of aircraft noise) * Rooms are clean, spacious and reasonably modern * Good pool area outdoors as well as the indoor pool, saunas, jacuzzi and relaxation area * Excellent gym facilities * Clean rooms * Good size safety deposit box Areas for improvement * Single biggest issue is the comfort of the beds, they all seem to have really hard matresses * Provide new fluffier pillows * The shower cubicle in the bathroom is really basic * A paint work is needed at the back of the hotel (not that visable though) Overall, if you have no issues with hard matresses and can overlook the paintwork recquirement (the latter didn't bother us), then this is a good value hotel and can certainly be recommended.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Royal Orchid
This hotel was located in a mostly german speaking area. The hotel smelt quite strongly of chlorine in the entrance lobby , no douby because of the proximity of the indoor pool. The staff were friendly enough but it felt like a corporate hotel used by tour groups and had no atmosphere to speak of.
Verified Hotels.com guest review

4/10 Fair

Tired and not 4 star
The hotel needs a refurbishment and repairs not just a lick of paint, we had cockroaches in the bathroom. the food was quite nice over the two weeks. The gym has very good facility's and the staff were very good. 3 star not 4.
Verified Hotels.com guest review

10/10 Exceptional

Hotel Royal Orchid Madeira
My husband & I spent 2 weeks at HRO and we both would highly recommend it. The hotel is clean and staffed with very helpful employees at the front desk. The breakfast buffet was excellent. A wide range of food choices including rolls, eggs, fruits, yogurt, cereal, bacon/sausage, nut breads, potato puffs, sliced ham & cheese, as well as champagne on Sunday. HRO is located in a beautiful area within walking distance of several restaurants/cafes. There is also an ATM and a bus stop very near. In addition, the hotel has a courtesy bus which will drop you off and pick you up in Funchal at no charge. Entertainment was provided almost every night at HRO or the neighboring sister hotel, Rocomar. The bird show in particular was worth seeing. The hotel will arrange tours, taxis and rental cars so you can experience the entire island or you can spend your days lazily on one of the many oceanfront decks. We saw families and couples of all ages. HRO is suitable for all. The only disappointment was the bed which was 2 single matresses made up separately but pushed together. You had to be careful not to move toward the middle of the bed or a gap would open. The only other thing was that the exterior could use some touch up paint in a few areas. However, there was painting going on from time to time during our stay. All in all, HRO is a great value and we would not hesitate to stay there again.
Verified Hotels.com guest review

6/10 Good

Royal Orchid Canico Maderia
Fabulous quiet location Easy bus or shuttle into transport into Funchal. Good local restaurants. Staff excellent, breakfast was fresh and varied. We did not have dinner. Rooms spacious and clean, however very tired and in need of new furniture and fittings. Beds extremely hard. Overall a lovely stay but 3 star not 4.
Verified Hotels.com guest review

10/10 Exceptional

11-night trip
Verified Ebookers guest review

4/10 Fair

2 av 5
Hotellet ligger fint vid havet med fint utsikt. Rymligt hotellrum och ok badrum. Servicen når inte upp till förväntningarna. Receptionen är inte intresserade av att hjälpa till med information. Maten på hotellet får 1 av 5 möjliga, vad ni är ni gör akta er för nyårsmeny. Gymmet är slitet och man känner sig inte välkommen där. Rummet var väldigt lyhört. Vi kommer inte att boka om detta hotell fast att vistelsen på Madeira var för övrigt fantastiskt.
Elias, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Die Nähe zur Tauchbasis und die Sauberkeit in den Zimmern... allerdings ist es in den Zimmern immer etwas feucht/klamm... es würde auch mal nicht schaden über den Notausgang-Tafeln die Spinnweben zu entfernen... ;-)
Stephan, 7-night romance trip
Verified Expedia guest review

8/10 Very good

9-night trip
Verified Expedia guest review