Juliaca (JUL-Inca Manco Capac Intl.) - 69 min drive
Puno Station - 7 min walk
Paucarcolla Station - 28 min drive
Area shuttle (surcharge)
Restaurants
La Casona - 3 min walk
Mojsa Restaurant - 3 min walk
Ricos Pan - 1 min walk
La Hacienda Restaurant - 3 min walk
Rupha Cafe - 1 min walk
About this property
Hacienda Puno
Hacienda Puno puts you a short five-minute drive from Lake Titicaca. For a bite to eat, guests can visit Taypicamana, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli.
Languages
English, Spanish
At a glance
Hotel size
64 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: 5:30 AM
Minimum check-in age – 18
Check-out time is 9:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2005
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Turndown service
Memory-foam mattress
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Taypicamana – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of PEN 62.25 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20406464181
Also known as
Hacienda Hotel Puno
Hacienda Puno
La Hacienda Hotel Puno
Hacienda Puno Hotel
Hacienda Puno Puno
Hacienda Puno Hotel
Hacienda Puno Hotel Puno
Frequently asked questions
Does Hacienda Puno offer free cancellation for a full refund?
Yes, Hacienda Puno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hacienda Puno?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of PEN 62.25 per pet, per night.
Is parking offered on site at Hacienda Puno?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hacienda Puno?
Check-in start time: noon; check-in end time: 5:30 AM. Check-out time is 9:00 AM.
Are there restaurants at or near Hacienda Puno?
Yes, there's an on-site restaurant, Taypicamana.
What's the area around Hacienda Puno like?
Hacienda Puno is in the heart of Puno, a short 7-minute walk from Puno Station and 3 minutes' walk from Puno Plaza de Armas.
Hacienda Puno Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Nov 2024
Incredible Hotel
The staff at this hotel are one of the nicest teams I have ever come across. The daily smiles from them are genuine. They make you feel wanted. The cleanliness is excellent. Breakfast marvellous. Please make this your hotel before any others.
Colin
Colin, 3-night trip
Verified Hotels.com guest review
4/10 Fair
1 Sept 2024
Lizbeth
Lizbeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Lupe and Angelina and the rest of the staff were very nice.
Eduardo
Eduardo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
The hotel is 1 block away from central plaza. A lot of restaurants and tour guide places around. The area around it is not loud so you will be able to rest.
renan
renan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 June 2024
Joseph
Joseph, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
24 May 2024
I had a wonderful time staying in this hotel. The stuff was delightfully friendly and helpful, always there and always smiling. The room was lovely, with a sweet little niche with a table facing the big sort-of-french window - loved that bit! All the rest was great too. The breakfast good, again with a very friendly stuff.
All in all, I'll book there next time I'm in Puno for certain...
Zoe
Zoe, 3-night trip
Verified Expedia guest review
8/10 Very good
31 Mar 2024
Nice Centric Hotel in Puno
Nice 3 star hotel within 1 block from Plaza de Armas. Building is old and breakfast could improve, but considering price this is an excellent option in Puno.
Sergio
Sergio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2024
William Horton
William Horton, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Best location
Alla
Verified Expedia guest review
10/10 Exceptional
17 Dec 2023
Very cute hotel in a middle of downtown close to many interesting historic trademarks and restaurants.
Alla
Verified Expedia guest review
6/10 Good
17 Mar 2020
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
16 Jan 2020
Clean facilities renovated and for what you pay it’s worth it . Better choice of breakfast .
Solomon
Solomon, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
27 Aug 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2019
Anita
Anita, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
16 June 2019
Good location, nice staff
Iris wai ping
Iris wai ping, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
9 May 2019
A real gem in Puno!
The Hacienda Puno Hotel is a gem in Puno. The service is very friendly, the condition is very good, the location is perfect, and is a real value for the cost. The breakfast is plentiful and included but the cost of the food in the restaurant is a bit expensive.
Eliezer
Eliezer, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2019
Friendly Staff
Extremely friendly staff. I arrived late and left early so I did not get to use all of the facilities. The staff prepared a nice boxed breakfast without me asking. Loved having an elevator and the room was larger than average. It took a while for the electric wall heater to warm the room but there were plenty of warm blankets already on the bed. My room had a bay window complete with desk. The street noise did not bother me but if you are a light sleeper ask for a room away from the street.
William
William, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jan 2018
Pleasant plave for one night
The hotel is in easy walking distance to the plaza and other points of interest in Puno. Out room was a bit spartan, but very clean with comfortable beds. Fine for a twelve hour stay.
Mimi
Mimi, 1-night trip
Verified Expedia guest review
8/10 Very good
1 Dec 2017
Nice hotel
Nice hotel near Puno downtown and only 5 minutes in car to the port
Ricardo
Ricardo , 1-night trip
Verified Expedia guest review
2/10 Poor
25 Nov 2017
Hacienda Puno
Changed their prices on us.
Charged us 35 soles more for the tour we were on with other people and then the other folks all had lunch included in their tours but not us. Nope our hotel didn’t book us lunches.
Lastly, the place smells like cigarettes really bad. They get large tour groups that check in at all hours and just smoke in the lobby and their rooms, within minutes your room will smell like an ash tray.
Joe
Joe, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 Oct 2017
The streets flooded
A fast moving hail storm hit the city, while we were out. We caught a taxi back to our hotel but it let us out across the street. There was a river running down the street. The hotel doorman brought us boots to put on and helped us cross the street. The water was knee high. Now that's customer service!!!!!
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
4 Oct 2017
Convenient location, good hotel
Breakfast was nice, a bit of everything. Location was great, walkable distance to main square and shops.
Rooms big and clean. Hot water pressure good. Overall it was good experience.
Celia
Celia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Mar 2017
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
24 Mar 2017
Good location in safe area and close to best food
Safe clean friendly view and f main square xxxxxxxxxxxxxxxx
Verified traveller
Verified Expedia guest review
10/10 Exceptional
31 Jan 2017
Practical, stylish hotel with 'Puno' character
Nicely decorated hotel, close to Plaza de Armas. Kind staff, helpful.