Piazza S. Pietro Caveoso, Rione Pianelle, 52, Matera, MT, 75100
What's nearby
Sassi and the Park of the Rupestrian Churches - 1 min walk
Casa Grotto di Vico Solitario - 2 min walk
Cathedral of Matera - 6 min walk
Tramontano Castle - 11 min walk
Viewpoint of Matera and the Sassi - 13 min drive
Getting around
Ferrandina Scalo Matera Station - 41 min drive
Gravina Station - 49 min drive
Salandra-Grottole Station - 50 min drive
Matera Centrale Railway Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
I due Sassi - 6 min walk
Boutique Piazza Sedile - 4 min walk
I Vizi degli Angeli Laboratorio di Gelateria Artigianale - 7 min walk
Monkey Drink House - 5 min walk
Il Quarto Storto - 4 min walk
About this property
Pianelle Resort
Take in the views from the rooftop terrace when you stay at Pianelle Resort. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi, wired Internet and cooked-to-order breakfast daily between 7:30 AM and 10:30 AM. Fellow travellers say great things about the helpful staff.
Languages
English, French, Polish, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
On-site parking only available on request
Secured covered on-site valet parking (EUR 40 per night; includes in/out privileges)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
On-site carport and garage
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Local/corner shop
What to do
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Reception hall
Accessibility
Accessible airport shuttle
Handrails in stairwells
Closed-captioned TV
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in room
Room amenities
Be entertained
42-inch LED TV
Premium digital channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Free long-distance and local calls
Computer monitor
Desk chair
Printer
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 132 per room (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Cots/infant beds are available for EUR 25.0 per day
Rollaway beds are available for EUR 80.0 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Covered valet parking costs EUR 40 per night with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT077014A102744001
Also known as
Pianelle Resort Hotel
Pianelle Resort Matera
Pianelle Resort Hotel Matera
Frequently asked questions
Does Pianelle Resort offer free cancellation for a full refund?
Yes, Pianelle Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pianelle Resort?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pianelle Resort?
Yes. Valet parking costs EUR 40 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Pianelle Resort?
Yes, an airport shuttle is available. The charge is EUR 132 per room one-way.
What are the check-in and check-out times at Pianelle Resort?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Pianelle Resort and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes ecotours.
What's the area around Pianelle Resort like?
Pianelle Resort is a short 1-minute walk from Sassi and the Park of the Rupestrian Churches and 2 minutes' walk from Casa Grotto di Vico Solitario.
Pianelle Resort Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Dec 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Wonderful retreat for relaxation
Beautiful hotel! Loved the all the people that worked there. Very friendly and helpful with all of our questions.
With our luck it was raining the nights we were there. But the hotel has an excellent restaurant. We enjoyed our meals.
Everyone was so welcoming, it felt we were at some one’s home. It’s the best place to relax. Great location.
baray
baray, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Fantastic location. Great staff and beautiful resort
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
29 Sept 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
What a special and unique property! We were absolutely blown away at the architecture of the town and the hotel, the design of the rooms and the hospitality. The breakfast was authentic and
Delicious. The staff was so friendly and beyond helpful in every way. We absolutely would stay again.
Elizabeth
Elizabeth, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Perfect location. Great sized rooms. Great staff
Rob
Rob, 2-night trip
Verified Wotif guest review
10/10 Exceptional
9 Sept 2024
Beautifully renovated property in the heart of everything you want to see. The room was unique and tastefully designed, staff was helpful and personable - a terrific experience al around
Carlo
Carlo, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Absolutely wonderful hotel. Great location with a beautiful view. We stayed in the deluxe double room which was very spacious and although modern still maintained the authentic cave atmosphere. Breakfast was good. If driving, I would recommend the private secured parking deck option provided with the shuttle to the hotel. Well worth the 40 euros. Would recommend this hotel to anyone and would definitely stay here again!
Sarah
Sarah, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
The hotel has a wonderful ambience, fantastic friendly staff, truly lux designer rooms and an amazing position.
Sam
Sam, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Fabulous, beautifully designed property at the heart of the town. Their garage and transport option was great - and the staff was lovely.
The rooms and the public rooms are thoughtfully designed by someone with great taste.
I particularly loved my room with the cave details. It was charming and very comfortable.
The breakfast was amazing ands the staff was charming.
Highly reccommend.
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Simon
Simon, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Fantastic location, in the middle of sasso caveoso, and beautiful hotel. Staff super nice and delicious breakfast. Highly recommended!
Irini
Irini, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
Location , location and location.
Jonathan
Jonathan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
WOW! This resort is simply stunning! Right in the heart of Matera, close to amazing dining, and very walkable through the streets. The hotel is very comfortable, stylish and you get a room in the rock! Blown away with the high level of finish, great air con and friendly staff.
Paul
Paul, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
One of the most unique and beautiful hotels I have stayed. Five star
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 July 2024
This was a very nice property—the room was pristine clean, comfortable and elegant. The breakfast was the best in Italy with great service. GRAZIE
Sandra
Sandra, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 June 2024
Well, it started off on the wrong footing, a mix up on the room type and single bed vs double bed. But this was quickly resolved via a gentleman called Rocco. Once i got settled in my wonderful cave dwelling with wonderful waterfall shower, i was right at home. The staff at this resort were all smiles and extremely helpful and accommodating. I couldn't fault any of them. I will single out Domenico and Bea and the head of housekeeping Asia as highlights of my comfortable stay. Asia's work along with her team in keeping your room fresh and tidy made my stay an absolute pleasure. All staff have beautiful welcoming smiles and were always happy to help.
I would recommend this hotel without hesitation. The breakfast was top notch and very varied with beautiful fresh fruit and home baked cakes and eggs how you like them on request and freshly squeezed organge juice. I would love to stay again.
Barry
Barry, 10-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 June 2024
Jose
Jose, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2024
Katherine
Katherine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Such a unique and lovely hotel! Clean, quiet, and great location too!
Maggie
Maggie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Amazing room, propety and staff. Loved the room and views would go back any time.
Denis
Denis, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 May 2024
Loved this place. Couldn't be better located in terms of matera. The parking system is super easy with very good shuttle service etc